Question No display signal

[Akiraoda]

Pc works fine, tried other display, sent it to a store to diagnose it, he called me back saying it was working perfectly.
Tried it on same displays again, same thing, no display signal.
Tried another pc, same displays, working smooth.
Build is
MSI B550 a-pro
Ryzen5 5600x
Stock cooler
Corsair 16gb X 2
A-Data nvme m.2 512gb
Samsung 750evo 250gb
Seagate barracuda 300gb
GTX 980ti
ASUS XONAR ESSENCE STX II
PSU antec 80 bronze 650W
Display is MSI optix MAG341CQ curved 34”
Im frustrated, reseated everything 3 times and nothing.
Any ideas please?

 

[rgd1101]

using hdmi or dp? is your pc working with any display?

 

[Akiraoda]

using hdmi or dp? is your pc working with any display?

Tried DVI and HDMI, pc works on store display, not working on my displays at home. My other pc works on same displays.

 

[rickypicky5]

Make sure you're physically connecting the DVI/HDMI cable to your 980ti GPU, not to the connections that are part of your motherboard.

 

[Akiraoda]

Make sure you're physically connecting the DVI/HDMI cable to your 980ti GPU, not to the connections that are part of your motherboard.

Yeah, triple checked that! 😞

 

[rickypicky5]

Have you tried manually selecting the display input at the monitor? For some reason, it may not be auto-selecting correctly.

 

[rickypicky5]

When they tested at the store, did they use your cables or theirs?

 

[Akiraoda]

Have you tried manually selecting the display input at the monitor? For some reason, it may not be auto-selecting correctly.

Yes, selected manually both dvi and hdmi. No response.

 

[Akiraoda]

When they tested at the store, did they use your cables or theirs?

Their cables, i tried another pc on my cables tho, working fine… a smaller pc tho.

 

[Akiraoda]

When they tested at the store, did they use your cables or theirs?

Just tried my wifes pc on our tv using same hdmi cables, worked fine. Tried my pc same cables, same tv set, no signal.

Maybe my gpu hdmi is dead?

 

[rickypicky5]

Just tried my wifes pc on our tv using same hdmi cables, worked fine. Tried my pc same cables, same tv set, no signal.

Maybe my gpu hdmi is dead?

Did the store try both HDMI and DVI when they tested it?

 

[Akiraoda]

Did the store try both HDMI and DVI when they tested it?

Just DVI, im gonna buy a new DVI cable and test it again, im thinking, maybe my psu is old and not supplying enough power to my gpu and the hdmi output isnt working? Its a bit wierd that it worked at the store tho, and not at home on dvi. Different displays demand different power output from the GPU?

My PSU is 650W 80 plus bronze but its 8 years old, its the only part i havent changed from my older build, along wuth the case.

 

[rickypicky5]

Just DVI, im gonna buy a new DVI cable and test it again, im thinking, maybe my psu is old and not supplying enough power to my gpu and the hdmi output isnt working? Its a bit wierd that it worked at the store tho, and not at home on dvi. Different displays demand different power output from the GPU?

My PSU is 650W 80 plus bronze but its 8 years old, its the only part i havent changed from my older build, along wuth the case.

Trying a new DVI cable is a good idea.

I'm not too sure about 'different displays demand different power output from the GPU'. I don't think that's true. AFAIK, the GPU only sends a display signal to the monitor and not 'power output'.

Also, your PSU has only a 3 year warranty. You might want to replace that at some point in the not too future.

 

[Akiraoda]

Trying a new DVI cable is a good idea.

I'm not too sure about 'different displays demand different power output from the GPU'. I don't think that's true. AFAIK, the GPU only sends a display signal to the monitor and not 'power output'.

Also, your PSU has only a 3 year warranty. You might want to replace that at some point in the not too future.

Thank you for all the help, ill post an update as soon as i can test the new dvi cable. 🙏

 

[Akiraoda]

Trying a new DVI cable is a good idea.

I'm not too sure about 'different displays demand different power output from the GPU'. I don't think that's true. AFAIK, the GPU only sends a display signal to the monitor and not 'power output'.

Also, your PSU has only a 3 year warranty. You might want to replace that at some point in the not too future.

Bought a new dvi cable, worked on old display but not on my main display, its not showing the OSD and is not detecting the dvi port, the display is an MSI MAG341CQ, i read some stuff on the matter and its a common problem. Thanks all for the help!

 

[rickypicky5]

I hope you get it working. Good luck!