Question No ethernet connection ?

[louisfawk]

I just finished my brand new build and upon installing Windows 11 I was met with no connection to wifi, not even with an ethernet connection. Upon further inspection within the internet settings, the problems found read as follows:

" The Intel(R) Ethernet Controller (3) I225-V adapter is experiencing driver or hardware-related problems "

Does anyone know how to fix this ?

 

[DaleH]

need the info on your system to be able to help.

 

[louisfawk]

need the info on your system to be able to help.

BaseBoard Product ROG STRIX B650-A GAMING WIFI
Processor AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s)
what else do u need?

 

[DaleH]

BaseBoard Product ROG STRIX B650-A GAMING WIFI
Processor AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s)
what else do u need?

https://www.reddit.com/r/ASUSROG/comments/17s89cx/strix_b650a_wifi_will_not_connect_to_internet/

 

[DaleH]

what are your internet settings?

 

[louisfawk]

what are your internet settings?

wdym

 

[louisfawk]

what are your internet settings?

i’ve tried that reddit post the normal wifi works it’s just my ethernet isn’t working

 

[DaleH]

wdym

What is the setting in network connections? "Network & Internet" > Settings. Can you try the WiFi?

 

[louisfawk]

What is the setting in network connections? "Network & Internet" > Settings. Can you try the WiFi?

wifi works but i need ethernet to work for faster communication

 

[DaleH]

wdym

What is the setting in network connections? "Network Connections"

i’ve tried that reddit post the normal wifi works it’s just my ethernet isn’t working

I understand. So it has something to do with the ethernet settings or perhaps the ethernet circuit on the motherboard is bad.

 

[louisfawk]

What is the setting in network connections? "Network Connections"

I understand. So it has something to do with the ethernet settings or perhaps the ethernet circuit on the motherboard is bad.

if i buy a usb c to ethernet cable adapter can i use that?

 

[DaleH]

What is the setting in network connections? "Network Connections"

I understand. So it has something to do with the ethernet settings or perhaps the ethernet circuit on the motherboard is bad.

Do you have another pc that can verify that it will connect to the ethernet? If so, you could compare the settings. I assume it is setup for DHCP, but maybe not.

 

[louisfawk]

it does work

 

[DaleH]

it does work

you mean that another pc works? Do the lights on the ethernet connector have any change when the connector is inserted?

 

[louisfawk]

on the pc i just built there’s no lights but on my old pc there is

 

[DaleH]

I think that even if the internet settings were wrong that the lights would still have indications. Have you compared the setting between your old pc and the new one?

 

[louisfawk]

I think that even if the internet settings were wrong that the lights would still have indications. Have you compared the setting between your old pc and the new one?

wdym

 

[DaleH]

I would think so, but if the settings are incorrect, it won't work either and probably lower speeds.

 

[DaleH]

what do you see when you go to network settings and select ethernet? Can you post a screen shot?

 

[louisfawk]

what do you see when you go to network settings and select ethernet? Can you post a screen shot?

there’s no ethernet option

 

[DaleH]

Then your next step is to go to device manager and look under 'Network Adapters" and see what that says.

 

[neojack]

seems like a driver problem

Since it's an intel network chipset, the best and easiest way to solve this is to install the intel driver updater here :
https://www.intel.com/content/www/us/en/support/detect.html
just run it and let it update your drivers automatically. It will probably resolve your problem.

 

[louisfawk]

Then your next step is to go to device manager and look under 'Network Adapters" and see what that says.

https://imgur.com/a/R2Mz6gH

View: https://imgur.com/a/R2Mz6gH

 

[louisfawk]

seems like a driver problem

Since it's an intel network chipset, the best and easiest way to solve this is to install the intel driver updater here :
https://www.intel.com/content/www/us/en/support/detect.html
just run it and let it update your drivers automatically. It will probably resolve your problem.

im using amd though? it doesnt let me download that

 

[neojack]

Your CPU is AMD, your network adapter is intel. It should let you download and install.