Question No idea what the problem is (computer hangs)

May 5, 2023
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Had this issue for months now and still have no idea what it could be. I apologize as my knowledge on these things isn't the best.

Every now and then my computer hangs and becomes unresponsive and then comes back after a few seconds. When this happens i can hear something boot up or start spinning. This happens when i launch programs such as steam, discord or even quitting games to my desktop.

At first i thought it was my GPU drivers because i was getting Event 0 and 14 so i've tried using DDU doing clean installs and going back to multiple drivers. I'm currently on 516.94. I'm still experiencing the issue but the errors don't log in event viewer until a couple of times it's happened then i get the black screens. I've done memtest, checked my storage and ran sfc tests and everything appears to be fine.

In problem reports there is alot of LiveKernalEvent 117,1a8,1b8.


PC (prebuilt)
OS - Windows 10
RAM - 16gb
GPU - GTX 1660s
CPU - i5-9400f
MB - AsusTeK Prime H310M-K

I'm at a loss of what it is or how to find out or if its simply just a case of a driver.
Any advice would be appreciated, thanks.
 
Also look in Reliability History/Monitor. Much more user friendly than Event Viewer and the time line format can be very revealing.

Could be incorrect drivers or other buggy/corrupted files.

Skip DDU and any other third party driver installers.

Manually download drivers directly from the applicable manufacturer's website. Reinstall and reconfigure.

Run "sfc /scannow" and "dism" via the Command Prompt.

FYI:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

How to use DISM command tool to repair Windows 10 image | Windows Central

Failing the above: power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all cards, connectors, RAM, jumpers, and case connections are fully and firmly in place.

Use a bright flashlight to inspect for signs of damage.
 

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