[SOLVED] No Internet - Despite all moden and router cables on

[Mrex666]

https://imgur.com/a/ZG20AMS

View: https://imgur.com/a/ZG20AMS


This is a follow up to my previous question.

After the monitor has been successfully plugged in, the computer for some reason was completely unable to connect to the internet. It was not a warning symbol, it was simply a red X, even if all lines are properly plugged and all lights on the router and modem are on. The modem and the router appear to be perfectly functional, and the blue cable is properly connected to the internet.

The router also creates a wifi connection, but I can use it on phone. It is as if the modem/router does not want to have anything to do with the computer. I did not toggle any settings or cables, plugging/unplugging/starting the devices are fruitless.

Help again! (Sorry for bothering)

 

[rgd1101]

and are you using wifi or Ethernet on the computer?

 

[Mrex666]

and are you using wifi or Ethernet on the computer?

I am using the ethernet.

Also, if I checked the connection data, it says: "The dependency service or group failed to start."

 

[rgd1101]

I am using the ethernet.

check the Ethernet port light on the back of the pc, make sure it blinking

 

[Mrex666]

check the Ethernet port light on the back of the pc, make sure it blinking

It is blinking, but it also displays "The dependency service or group failed to start." If I looked at the services, the WWAN Auto Config is set to manual and I cannot activate it Manually. Setting it to Auto, applying, confirming then restating has no effect.

 

[rgd1101]

what the hardware spec?
what os?

 

[Mrex666]

what the hardware spec?
what os?

OS is Windows 7

Hardware not sure

Tried the "Delete all but Afd in DHCP, Delete all in DependonService" method with no avail

 

[Mrex666]

OS is Windows 7

Hardware not sure

Tried the "Delete all but Afd in DHCP, Delete all in DependonService" method with no avail

Network Adapter Driver is "RealtekPCleGBE Family Controller," It does not appear to be able to be updated

 

[SgtScream]

Stupid question, did you restart your computer? This will often times correct issues it various services not running correctly.

 

[Mrex666]

Stupid question, did you restart your computer? This will often times correct issues it various services not running correctly.

I did for both methods, no dice.

 

[SgtScream]

Is there a link light on both ports of either side of the Ethernet cable? You'll see this light right were the cable plugs into both the server and router at both ends.

 

[Mrex666]

Is there a link light on both ports of either side of the Ethernet cable? You'll see this light right were the cable plugs into both the server and router at both ends.

Yes there is.

 

[Mrex666]

Yes there is.

I solved it.

The way I used is

Open CMD in administrator rights

Insert net localgroup Administrators /add networkservice, then click enter
Insert net localgroup Administrators /add localservice, then click enter

Restart the PC

Done

Thanks for your help!!

 

[jsmithepa]

"The dependency service or group failed to start."

I don't like this.

Did this EVER worked?

I personally would RESTORE to checkpoint or re-install OS, but that's me.