No IPv4 Connectivity, IPv6 is working perfectly

peteraryan

Reputable
Sep 1, 2015
8
0
4,520
I just moved out to CO from DC and Comcast assures me that the internet connection to my modem is working just fine. While I have my doubts on that, I wanted to check if anyone has any ideas on fixing this. I have tried everything that I can think of including resetting the router/modem. I have verified that my laptop can achieve ipv4 connectivity on a different wifi network. Below is the results of command "ipconfig/all". Thanks in advance.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Peters
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 1C-39-47-EE-01-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : CE-B0-DA-B1-49-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : DE-B0-DA-B1-49-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-3A-99-82-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros QCA61x4A Wireless Network Adapter
Physical Address. . . . . . . . . : CC-B0-DA-B1-49-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::493d:8069:4e3f:bb54%26(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.10.90(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 16, 2018 08:14:30 AM
Lease Expires . . . . . . . . . . : Thursday, August 23, 2018 08:14:29 AM
Default Gateway . . . . . . . . . : 10.1.10.1
DHCP Server . . . . . . . . . . . : 10.1.10.1
DHCPv6 IAID . . . . . . . . . . . : 449622234
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-7E-F1-4A-1C-39-47-EE-01-C6
DNS Servers . . . . . . . . . . . : 10.1.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : CC-B0-DA-B1-49-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Solution
Confirm that the router's LAN IP address is 10.1.10.1 please, and that DHCP server is enabled on the router. Also suggest changing your DNS server IP to 1.1.1.1 and 1.0.0.1