Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
When I try to send a fax I receive this message in the console:
Status = Retries Exceeded
Extended Status = Fatal error
This happens immediately, does not even attempt to dial. If I try to
restart from the fax console it immediately fails again. I have even tried a
fax just consisting of a cover page.
In The event viewer - Application I have the following error:
An error was encountered while preparing to send the fax. The service will
not attempt to resend the fax. Please close other applications before
resending.
Sender: .
Billing code: .
Sender company: .
Sender dept: .
Recipient name: East Ridge Quickprint (Business Fax).
Recipient number: 555-1212
Device name: BCM V.92 56K Modem.
For more information, see Help and Support Center at
No additional help was available from the support link.
Now the saga: Everything use to work, I installed a new network
printer/scaner/fax multifunction software. When I realized that my XP based
fax stopped working I uninstalled the new device. Still did not work so I
removed and then readded the windows fax component. Nothing so I did the sam
with the fax modem, still same error.
I am at whits end I want to avoid doing a restore simce the rest of the
system is working properly and several software packages were added between
the time I added the multifunction box and the time my XP fax stopped working.
Does anyone know how to debug this, ,I am a programmer of 20 years. I
really don't like the fact that I can't see what the real underlying error is.
I really wish the error reporting was better.
Is ther a list some where of the services that need to be running on the box
for the FAX function to work?
Thank You.
--Don
When I try to send a fax I receive this message in the console:
Status = Retries Exceeded
Extended Status = Fatal error
This happens immediately, does not even attempt to dial. If I try to
restart from the fax console it immediately fails again. I have even tried a
fax just consisting of a cover page.
In The event viewer - Application I have the following error:
An error was encountered while preparing to send the fax. The service will
not attempt to resend the fax. Please close other applications before
resending.
Sender: .
Billing code: .
Sender company: .
Sender dept: .
Recipient name: East Ridge Quickprint (Business Fax).
Recipient number: 555-1212
Device name: BCM V.92 56K Modem.
For more information, see Help and Support Center at
No additional help was available from the support link.
Now the saga: Everything use to work, I installed a new network
printer/scaner/fax multifunction software. When I realized that my XP based
fax stopped working I uninstalled the new device. Still did not work so I
removed and then readded the windows fax component. Nothing so I did the sam
with the fax modem, still same error.
I am at whits end I want to avoid doing a restore simce the rest of the
system is working properly and several software packages were added between
the time I added the multifunction box and the time my XP fax stopped working.
Does anyone know how to debug this, ,I am a programmer of 20 years. I
really don't like the fact that I can't see what the real underlying error is.
I really wish the error reporting was better.
Is ther a list some where of the services that need to be running on the box
for the FAX function to work?
Thank You.
--Don
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