No mouse at all working.

[jasonpwns]

Every mouse Ive tried to get working on a system that I just installed XP on will not work. Note these mice are ps/2 but it isn't the port because I used a Ps/2 to USB converter and that didn't work either? Note Ive rebooted the system every time I tried a new mouse so it isn't the restart needed.

 

[jasonpwns]

Keyboard is USB, hold on ill tell you if it works in a second.

 

[tigsounds]

What the heck, anyways how can it be a broken socket if a PS/2 to USB doesn't even work?

This is an answer that makes me sit back a watch for awhile.
The PS2 socket can be dead if nothing plugged into it works.
If you have plugged a PS2 mouse into a USB adapter, that wouldn't have anything to do with the PS2 socket.
If you are plugging in a USB mouse to a PS2 adapter to plug that mouse into computer PS2 port, then we are back to a dead socket again, or bum mice.
It's just never been absolutely clear which way you are going here. You say USB adapter, but please state, for the record, original interface of the mouse, and it's USB adapter is going from what to what? because you said a USB mouse works but not a PS2 mouse (that's going through a USB adapter?)

 

[jasonpwns]

Yeah the converter didn't work. I guess the PS/2 ports are dead.

 

[tigsounds]

Yeah the converter didn't work. I guess the PS/2 ports are dead.

As long as we are here at the same time,

what is it that you are looking for as a final, working mouse?

I ask because some people do not want anything plugged into the PS2 port, so they get a USB adapter and go with USB... Other people are just the opposite. You did say in your original post that these are PS2 mice, but then I started to doubt because of all the adapter possibilities. . .

 

[aford10]

The mice are PS2. So the adapter should be converting it to use a USB port. If the adapter isn't working, that doesn't mean the PS2 port is dead. It just means you need to get a different adapter. Or that maybe the mouse is broken.

The keyboard is USB. As long as your keyboard is working, you know that port works. You can get a new adapter, or a new mouse, and use that port to test with.

You can get a PS2 keyboard, and see if that works in your PS2 port. Or, you could get a USB to PS2 adapter, to test your current keyboard on that port.

There are ways to test this, without just assuming you have a dead port. If neither the mouse or the keyboard work on that PS2 port, we're back to my original assumption, that it's a BIOS setting.

 

[tigsounds]

Yeah the converter didn't work. I guess the PS/2 ports are dead.

Maybe, maybe not...

Can you also tell us the brand and model of the computer?
From that we can look up the BIOS capabilities of that computer.

 

[jasonpwns]

Guess ill have to wait until I can get my hands on another USB mouse.


Everything is custom except the mobo which is an intel D101GGC.


I am fixing to just throw in the A8N-Sli I have with a 1.8ghz sempron. The sempron ran just as good as the Pentium D did frame wise anyways (with same level video cards)

 

[deeda]

hold down F2 and start the computer, this should get you into the bios setup screen, go through all the bios settings and check that plug and play is turned on, check that PS 2 is turned on, check that the USB is turned on, exit bios and save changes.

You may wear a hole in your keyboard, right under the F2 key if that is not the key to invoke the BIOS. The F2 key is Not the holy-grail, one-size-fits-all method of accessing the BIOS. Look at your screen when it is fist powered on, it may show what key to press to enter setup.

There's a trick you can try...
make sure the mouse and keyboard are plugged in.
put the XP disk in the machine, start the machine and hold down F8, select boot from disk, windows will then load a bunch of drivers. After all these drivers load, it will get to the setup screen.
Don't start the setup. Shut the computer off by unplugging from the power, take out the disk, then restart the computer.

Do you smell smoke? You might if you try this stunt. Unplugging the power to a running computer is Russian Roulette with only one bullet missing, rather than only one present. Your chances of causing great damage are very high. Computers use switched-mode power supplies, and they don't give up under load nicely. The voltages will not decay evenly. You could have a component that needs +12 volts and - 12 volts to operate. Killing the source power supply may give you an imbalance sufficient to toast many chips. It allows input and output pin voltages to exceed design limitations, resulting in dead circuit chips.

put the XP disk in the drive and start a REPAIR install. Hold down F8 while starting, select boot from disk. Do not delete partitions, do not reformat the drive.
Look in Tom's XP forum, fifth post from the top, for the directions.
after the repair install finishes, try using the mouse again.

Be prepared to also repair NET.Framework and Direct-X if they are installed.
If Windows installed without issues, it is not going to be Windows fault that your mouse won't work,
so a re-install or repair is futile, Windows isn't broken.

If that doesn't work...
The bios may have been damaged or erased. Try following the manufacturer's instructions for re installing the latest bios. Then try following above and repeat procedures.

If your BIOS is toast, the machine is going to sit there and do nothing.

I'm seeing a lot of "Snake Oil" remedies here lately. There is no silver-bullet fix in doing a "repair" or Restore Point rollback. Things need to be investigated. More information needs to be supplied by the person having the problem. I didn't see anyone ask this person the make or model of their mainboard so a lookup of that machine's BIOS could be made and see what options may exist for recommendation(s). Did anyone ask what color the mouse to USB converter is? Green or Purple? Maybe he has a keyboard converter instead of a mouse converter. Did they try each failed mouse in another computer proving they are working units?

I normally just roll my eyes at some of the so-called help I see here, but this one is actually going to cause more real damage than good for the person that confidently came here looking to us to help them.

I may inject some humor into some of my posted replies here, but even then, I strive to be Factually Correct in all I say. People that submit a request for help that can be understood by us deserve to get that help in the most accurate manner possible. If someone comes along and the best they can say is their machine broke... well, they are too far down the food chain of computer literacy to understand anything we might tell them. We can't solve everybody's problem, but those that we can, should be done with Facts, not some form-letter remedies. Sometimes the best that can be offered are "ideas" or trial and error suggestions, and there is nothing wrong with that, as long as the person is aware that what was just suggested may not work (because it is not founded in fact or experience).

~Tigsounds~

Delighted to see and read such solid advise. I'm in the electronics industry for many years and give only advise that is a known good solution and not some madcap idea off the cuff. If I dont know I wont offer any. deeda

 

[badge]

Delighted to see and read such solid advise. I'm in the electronics industry for many years and give only advise that is a known good solution and not some madcap idea off the cuff. If I dont know I wont offer any. deeda

I will second that. There is certainly an unneeded influx of skeptical advice given on this forum lately.

 

[tigsounds]

I will second that. There is certainly an unneeded influx of skeptical advice given on this forum lately.

I feel somewhat vindicated, and I'm not done yet with getting to the real cause of this guy's problem. I shouldn't have sat here and watched so long, but I was horrified at what I was seeing and it just took awhile to get over the stun of it all. aford10 was trying to get at the root of the problem, someone else was talking the guy into blowing up his machine, (no more trouble with mouse after that eh?). I'm happy that I'm not alone in the woods here.

 

[soundguruman]

Quick and dirty would be fine if all that's needed is to put in the disk and press a button.
If you don't need the advice, you are certainly welcome not to read it, or to post your own solution. That's why they call it a FORUM.

In the meantime www.badge.com could assure that only what you have to say is shown, all others excluded, and you would not have to put up with the inconvenience of reading other opinions besides your own.

Oh sorry, I didn't see your solution for solving the mouse problem...cause you don't have one?

 

[tigsounds]

Every mouse Ive tried to get working on a system that I just installed XP on will not work. Note these mice are ps/2 but it isn't the port because I used a Ps/2 to USB converter and that didn't work either? Note Ive rebooted the system every time I tried a new mouse so it isn't the restart needed.

I am presently waiting on someone else to provide me with information about your BIOS, and the various settings available for user configuration. Hopefully this info will arrive today.

There are those things that we all, (well, certainly me), will naturally assume are done when when we (I) hear that Windows was just installed from scratch. However, I just need to know...

After you installed Windows XP, did you specifically install the Chipset drivers for your motherboard?
If not, they can be downloaded here:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=9557&lang=eng

In Device Manager, do you have a hardware error concerning a "SMBus"?     Do you have a Yellow question mark for any "unknown" devices?    Near the bottom of the device list, please expand the section labeled "System Devices" and see if you have at least one entry labeled "Motherboard Resources" and that it has no error issues, because this thing has it's hands in ACPI big time.

Is your PS2 mouse an Optical Mouse?  If yes does the light shine while the computer is booting?
How about after Windows starts, and is fully running? (If it was on during boot, did Windows turn it off?)
Was it always off and never came on?
If you don't have an Optical Mouse, buy or borrow one.

I still think you have a dead PS2 mouse port, but I won't deny the possibility of a software malfunction.

There are more possibilities, such as a problem with ACPI power management, suspend-state mode, suspend-state timing, mouse polling interval, and a few stuck in the lint down at the bottom of the bag.

You may have already left town, but if you are still reading this thread, these questions may be helpful, particularly the ones about if the mouse lights up or not.

This just in........

The Award BIOS supplied to Intel for your motherboard has an issue of losing the PS2 keyboard, and..... Mouse. Check your BIOS version number and if it is lower than version 0313 you actually need to perform a BIOS Update. For complete instructions on how to do this procedure and to download the new revision, go to :

http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2229&DwnldID=11738&lang=eng

I was also going to ask.... Did you plug in the additional +12 power? It's a square plug and plugs in just behind your PS2 receptacles.

 

[tigsounds]

Quick and dirty would be fine if all that's needed is to put in the disk and press a button.
If you don't need the advice, you are certainly welcome not to read it, or to post your own solution. That's why they call it a FORUM.

In the meantime www.badge.com could assure that only what you have to say is shown, all others excluded, and you would not have to put up with the inconvenience of reading other opinions besides your own.

Oh sorry, I didn't see your solution for solving the mouse problem...cause you don't have one?

Actually o Wizard behind the curtain... While you were spewing this diatribe, I was busy typing the response that immediately follows your hot air breathing.

 

[aford10]

+1 @ Tigsounds
A BIOS issue would make sense.

 

[jasonpwns]

Thanks Tigsounds, I had to find the SMBUS controller drivers, and installed NET framework. Everything is working now (Mouse ports weren't bad) Oh and it didn't involve opening the case.

 

[jasonpwns]

Best answer selected by jasonpwns.

 

[tigsounds]

Thanks Tigsounds, I had to find the SMBUS controller drivers, and installed NET framework. Everything is working now (Mouse ports weren't bad) Oh and it didn't involve opening the case.

Thanks for the "Official" vote of confidence.

I love to hear that hardware wasn't bad, because when it is, no amount of reasoning will make it work.
Software on the other hand can be a ruthless challenge, a place where "Angels dare not tread."
Make sure you check your BIOS version number!! The update is free, so why not..

Happy Computing,

~Tigsounds~

 

[jasonpwns]

I do not have a floppy drive around.