No Remote Desktop After SP2 Install

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Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

One thing that I noted - if you enable Remote Desktop via the Group
Policy method, it will not automatically enable the port in the ICF...
Weird bug...

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr-support@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
<Bill_Sanderson@msn.com.plugh.org> wrote:

>Interesting. This shouldn't happen for most folks. I've installed SP2 on a
>number of machines--a dozen or so, via Remote Desktop and haven't seen this
>issue. These machines in the main had the SP1 firewall in place with RD
>opened.
>
>"Steven" <landsteven@gmail.com> wrote in message
>news:74497317.0408260606.1d9476bf@posting.google.com...
>> Are you sure you have Remote Desktop enabled? It turns out that this
>> was simply due to an ID10T error on my end. When XP SP2 installs it
>> disables the Remote Desktop setting in My Computer > Remote tab.
>>
>> I know I had RDP enabled and working before the install... so then I
>> after installed I assumed that that was still the case and that I was
>> having a Windows Firewall issue. I was wrong. Once I enabled Remote
>> Desktop again, everything works fine!
>>
>> <anonymous@discussions.microsoft.com> wrote in message
>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
>>> I'm using an ATI video card, and got no nVidia gfx
>>> drivers on the system anywhere.
>>>
>>> Nick
>>>
>>> >-----Original Message-----
>>> >Hmm - not Nvidia video driver service? Do I recall that
>>> service causing
>>> >this error message? Perhaps the video driver rev
>>> changed with SP2?
>>> >
>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
>>> support@remotenetworktechnology.com>
>>> >> wrote
>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>>> >>
>>> >>> I'll send this to the TS team at MS to see if they
>>> are seeing tech
>>> >>> support incidents on this, but I haven't been able to
>>> reproduce this
>>> >>> on ten machines I have tried...
>>> >>>
>>> >>> Getting this solved will involve someone who has this
>>> issue to open up
>>> >>> a support incident with either MS or your OEM.
>>> However, this may cost
>>> >>> $$$...
>>> >>>
>>> >>> Jeffrey Randow (Windows Networking & Smart Display
>>> MVP)
>>> >>> jeffreyr-support@remotenetworktechnology.com
>>> >>>
>>> >>> Please post all responses to the newsgroups for the
>>> benefit
>>> >>> of all USENET users. Messages sent via email may or
>>> may not
>>> >>> be answered depending on time availability....
>>> >>>
>>> >>> Remote Networking Technology Support Site -
>>> >>> http://www.remotenetworktechnology.com
>>> >>> Windows XP Expert Zone -
>>> http://www.microsoft.com/windowsxp/expertzone
>>> >>
>>> >> Yeah, I would have started a support incident long
>>> ago, but believe it or
>>> >> not, even though we pay close to 10K a year for
>>> our "campus agreement"
>>> >> (just for our one college on campus, since not college
>>> & deptartment
>>> >> wanted
>>> >> to pitch in), that yearly license doesn't include any
>>> free support.
>>> >>
>>> >> Anyway, I've been too busy to post any more info, but
>>> I've tried even more
>>> >> things, going back and forth from a pre-SP2 system
>>> restore point,
>>> >> uninstalling this, changing that, installing SP2, but
>>> nothing at all has
>>> >> worked yet. I've now ruled out ATI video drivers, as
>>> well.
>>> >>
>>> >> Also, it is hard, even for me, to discount Windows
>>> Firwall, despite the
>>> >> fact I do have the 3389 exception set and I can verify
>>> it with the netsh
>>> >> firewall commands. I even enabled logging on the
>>> firewall and you can see
>>> >> my client computer connecting and then it immediately
>>> (same second) drops,
>>> >> which is exactly what I'm seeing on the various
>>> clients I try to connect.
>>> >> Again, this error is a big mystery, because there is
>>> zero documentation I
>>> >> can find about what the root cause would be:
>>> >> "The remote computer has ended the connection."
>>> >>
>>> >> Now, Nick, who started this thread, says he can get it
>>> in with Safe Mode
>>> >> With Networking, but in normal mode he doesn't get any
>>> firewall log
>>> >> entries. It doesn't necessarily sound like we are
>>> experiencing the same
>>> >> problem, as he says his times out. My problem (and at
>>> least three others
>>> >> in the various newsgroups or have e-mailed me from my
>>> newsgroup postings,
>>> >> have said they are having a similar problem) is the
>>> fact I'm connecting
>>> >> literally for a split second and then being dropped,
>>> which my firewall log
>>> >> confirms.
>>> >>
>>> >> It might be strange, it might be obscure, it is likely
>>> something a handful
>>> >> of us are just doing - and note, I have a few other
>>> SP2-updated systems
>>> >> that do *not* have this problem, and no one else on
>>> campus has reported a
>>> >> problem, so I know there has to be some very specific
>>> circumstances behind
>>> >> it. Nonetheless, since SP2 still hasn't been widely
>>> deployed at all, I
>>> >> fully expect the number of incidents of this 'SP2
>>> kills Remote Desktop'
>>> >> problem to grow exponentially as thousands of XP Pro
>>> users install SP2
>>> >> over
>>> >> the coming weeks and months.
>>> >>
>>> >> - Tom
>>> >
>>> >
>>> >.
>>> >
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

The port isn't opened automagically, even if you've enabled the feature "by
hand."

My thinking about the reasoning behind this is that the ICF was designed to
be used as an Internet facing firewall, originally, and it is very
reasonable to think that folks might want RD enabled within a LAN, but not
accessable from the Internet--so opening it in the ICF remained a manual
step.

"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote
in message news:6pvcj09rtfftemt9n968kplkb22vgrmmfi@4ax.com...
> One thing that I noted - if you enable Remote Desktop via the Group
> Policy method, it will not automatically enable the port in the ICF...
> Weird bug...
>
> Jeffrey Randow (Windows Networking & Smart Display MVP)
> jeffreyr-support@remotenetworktechnology.com
>
> Please post all responses to the newsgroups for the benefit
> of all USENET users. Messages sent via email may or may not
> be answered depending on time availability....
>
> Remote Networking Technology Support Site -
> http://www.remotenetworktechnology.com
> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>
> On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
> <Bill_Sanderson@msn.com.plugh.org> wrote:
>
>>Interesting. This shouldn't happen for most folks. I've installed SP2 on
>>a
>>number of machines--a dozen or so, via Remote Desktop and haven't seen
>>this
>>issue. These machines in the main had the SP1 firewall in place with RD
>>opened.
>>
>>"Steven" <landsteven@gmail.com> wrote in message
>>news:74497317.0408260606.1d9476bf@posting.google.com...
>>> Are you sure you have Remote Desktop enabled? It turns out that this
>>> was simply due to an ID10T error on my end. When XP SP2 installs it
>>> disables the Remote Desktop setting in My Computer > Remote tab.
>>>
>>> I know I had RDP enabled and working before the install... so then I
>>> after installed I assumed that that was still the case and that I was
>>> having a Windows Firewall issue. I was wrong. Once I enabled Remote
>>> Desktop again, everything works fine!
>>>
>>> <anonymous@discussions.microsoft.com> wrote in message
>>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
>>>> I'm using an ATI video card, and got no nVidia gfx
>>>> drivers on the system anywhere.
>>>>
>>>> Nick
>>>>
>>>> >-----Original Message-----
>>>> >Hmm - not Nvidia video driver service? Do I recall that
>>>> service causing
>>>> >this error message? Perhaps the video driver rev
>>>> changed with SP2?
>>>> >
>>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
>>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
>>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
>>>> support@remotenetworktechnology.com>
>>>> >> wrote
>>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>>>> >>
>>>> >>> I'll send this to the TS team at MS to see if they
>>>> are seeing tech
>>>> >>> support incidents on this, but I haven't been able to
>>>> reproduce this
>>>> >>> on ten machines I have tried...
>>>> >>>
>>>> >>> Getting this solved will involve someone who has this
>>>> issue to open up
>>>> >>> a support incident with either MS or your OEM.
>>>> However, this may cost
>>>> >>> $$$...
>>>> >>>
>>>> >>> Jeffrey Randow (Windows Networking & Smart Display
>>>> MVP)
>>>> >>> jeffreyr-support@remotenetworktechnology.com
>>>> >>>
>>>> >>> Please post all responses to the newsgroups for the
>>>> benefit
>>>> >>> of all USENET users. Messages sent via email may or
>>>> may not
>>>> >>> be answered depending on time availability....
>>>> >>>
>>>> >>> Remote Networking Technology Support Site -
>>>> >>> http://www.remotenetworktechnology.com
>>>> >>> Windows XP Expert Zone -
>>>> http://www.microsoft.com/windowsxp/expertzone
>>>> >>
>>>> >> Yeah, I would have started a support incident long
>>>> ago, but believe it or
>>>> >> not, even though we pay close to 10K a year for
>>>> our "campus agreement"
>>>> >> (just for our one college on campus, since not college
>>>> & deptartment
>>>> >> wanted
>>>> >> to pitch in), that yearly license doesn't include any
>>>> free support.
>>>> >>
>>>> >> Anyway, I've been too busy to post any more info, but
>>>> I've tried even more
>>>> >> things, going back and forth from a pre-SP2 system
>>>> restore point,
>>>> >> uninstalling this, changing that, installing SP2, but
>>>> nothing at all has
>>>> >> worked yet. I've now ruled out ATI video drivers, as
>>>> well.
>>>> >>
>>>> >> Also, it is hard, even for me, to discount Windows
>>>> Firwall, despite the
>>>> >> fact I do have the 3389 exception set and I can verify
>>>> it with the netsh
>>>> >> firewall commands. I even enabled logging on the
>>>> firewall and you can see
>>>> >> my client computer connecting and then it immediately
>>>> (same second) drops,
>>>> >> which is exactly what I'm seeing on the various
>>>> clients I try to connect.
>>>> >> Again, this error is a big mystery, because there is
>>>> zero documentation I
>>>> >> can find about what the root cause would be:
>>>> >> "The remote computer has ended the connection."
>>>> >>
>>>> >> Now, Nick, who started this thread, says he can get it
>>>> in with Safe Mode
>>>> >> With Networking, but in normal mode he doesn't get any
>>>> firewall log
>>>> >> entries. It doesn't necessarily sound like we are
>>>> experiencing the same
>>>> >> problem, as he says his times out. My problem (and at
>>>> least three others
>>>> >> in the various newsgroups or have e-mailed me from my
>>>> newsgroup postings,
>>>> >> have said they are having a similar problem) is the
>>>> fact I'm connecting
>>>> >> literally for a split second and then being dropped,
>>>> which my firewall log
>>>> >> confirms.
>>>> >>
>>>> >> It might be strange, it might be obscure, it is likely
>>>> something a handful
>>>> >> of us are just doing - and note, I have a few other
>>>> SP2-updated systems
>>>> >> that do *not* have this problem, and no one else on
>>>> campus has reported a
>>>> >> problem, so I know there has to be some very specific
>>>> circumstances behind
>>>> >> it. Nonetheless, since SP2 still hasn't been widely
>>>> deployed at all, I
>>>> >> fully expect the number of incidents of this 'SP2
>>>> kills Remote Desktop'
>>>> >> problem to grow exponentially as thousands of XP Pro
>>>> users install SP2
>>>> >> over
>>>> >> the coming weeks and months.
>>>> >>
>>>> >> - Tom
>>>> >
>>>> >
>>>> >.
>>>> >
>>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Thanks- very nice link!

"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote
in message news:0a32j0tt7c9g2r6ah5t3ncof65ihe4j4ri@4ax.com...
> Actually, file a support incident. SP2 specific problems are
> generally free:
> http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80
>
> Jeffrey Randow (Windows Networking & Smart Display MVP)
> jeffreyr-support@remotenetworktechnology.com
>
> Please post all responses to the newsgroups for the benefit
> of all USENET users. Messages sent via email may or may not
> be answered depending on time availability....
>
> Remote Networking Technology Support Site -
> http://www.remotenetworktechnology.com
> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>
> On Thu, 19 Aug 2004 07:38:21 -0700, Tom
> <Use_Reply_To_Address@qxqx.net> wrote:
>
>>"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>>wrote
>>in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>>
>>> I'll send this to the TS team at MS to see if they are seeing tech
>>> support incidents on this, but I haven't been able to reproduce this
>>> on ten machines I have tried...
>>>
>>> Getting this solved will involve someone who has this issue to open up
>>> a support incident with either MS or your OEM. However, this may cost
>>> $$$...
>>>
>>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>>> jeffreyr-support@remotenetworktechnology.com
>>>
>>> Please post all responses to the newsgroups for the benefit
>>> of all USENET users. Messages sent via email may or may not
>>> be answered depending on time availability....
>>>
>>> Remote Networking Technology Support Site -
>>> http://www.remotenetworktechnology.com
>>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>
>>Yeah, I would have started a support incident long ago, but believe it or
>>not, even though we pay close to 10K a year for our "campus agreement"
>>(just for our one college on campus, since not college & deptartment
>>wanted
>>to pitch in), that yearly license doesn't include any free support.
>>
>>Anyway, I've been too busy to post any more info, but I've tried even more
>>things, going back and forth from a pre-SP2 system restore point,
>>uninstalling this, changing that, installing SP2, but nothing at all has
>>worked yet. I've now ruled out ATI video drivers, as well.
>>
>>Also, it is hard, even for me, to discount Windows Firwall, despite the
>>fact I do have the 3389 exception set and I can verify it with the netsh
>>firewall commands. I even enabled logging on the firewall and you can see
>>my client computer connecting and then it immediately (same second) drops,
>>which is exactly what I'm seeing on the various clients I try to connect.
>>Again, this error is a big mystery, because there is zero documentation I
>>can find about what the root cause would be:
>>"The remote computer has ended the connection."
>>
>>Now, Nick, who started this thread, says he can get it in with Safe Mode
>>With Networking, but in normal mode he doesn't get any firewall log
>>entries. It doesn't necessarily sound like we are experiencing the same
>>problem, as he says his times out. My problem (and at least three others
>>in the various newsgroups or have e-mailed me from my newsgroup postings,
>>have said they are having a similar problem) is the fact I'm connecting
>>literally for a split second and then being dropped, which my firewall log
>>confirms.
>>
>>It might be strange, it might be obscure, it is likely something a handful
>>of us are just doing - and note, I have a few other SP2-updated systems
>>that do *not* have this problem, and no one else on campus has reported a
>>problem, so I know there has to be some very specific circumstances behind
>>it. Nonetheless, since SP2 still hasn't been widely deployed at all, I
>>fully expect the number of incidents of this 'SP2 kills Remote Desktop'
>>problem to grow exponentially as thousands of XP Pro users install SP2
>>over
>>the coming weeks and months.
>>
>>- Tom
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Yep.. I asked for clarification as there are many new SP2-specific
issues.

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr-support@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Wed, 1 Sep 2004 23:17:18 -0400, "Bill Sanderson"
<Bill_Sanderson@msn.com.plugh.org> wrote:

>Thanks- very nice link!
>
>"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote
>in message news:0a32j0tt7c9g2r6ah5t3ncof65ihe4j4ri@4ax.com...
>> Actually, file a support incident. SP2 specific problems are
>> generally free:
>> http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80
>>
>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>> jeffreyr-support@remotenetworktechnology.com
>>
>> Please post all responses to the newsgroups for the benefit
>> of all USENET users. Messages sent via email may or may not
>> be answered depending on time availability....
>>
>> Remote Networking Technology Support Site -
>> http://www.remotenetworktechnology.com
>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>
>> On Thu, 19 Aug 2004 07:38:21 -0700, Tom
>> <Use_Reply_To_Address@qxqx.net> wrote:
>>
>>>"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>>>wrote
>>>in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>>>
>>>> I'll send this to the TS team at MS to see if they are seeing tech
>>>> support incidents on this, but I haven't been able to reproduce this
>>>> on ten machines I have tried...
>>>>
>>>> Getting this solved will involve someone who has this issue to open up
>>>> a support incident with either MS or your OEM. However, this may cost
>>>> $$$...
>>>>
>>>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>>>> jeffreyr-support@remotenetworktechnology.com
>>>>
>>>> Please post all responses to the newsgroups for the benefit
>>>> of all USENET users. Messages sent via email may or may not
>>>> be answered depending on time availability....
>>>>
>>>> Remote Networking Technology Support Site -
>>>> http://www.remotenetworktechnology.com
>>>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>>
>>>Yeah, I would have started a support incident long ago, but believe it or
>>>not, even though we pay close to 10K a year for our "campus agreement"
>>>(just for our one college on campus, since not college & deptartment
>>>wanted
>>>to pitch in), that yearly license doesn't include any free support.
>>>
>>>Anyway, I've been too busy to post any more info, but I've tried even more
>>>things, going back and forth from a pre-SP2 system restore point,
>>>uninstalling this, changing that, installing SP2, but nothing at all has
>>>worked yet. I've now ruled out ATI video drivers, as well.
>>>
>>>Also, it is hard, even for me, to discount Windows Firwall, despite the
>>>fact I do have the 3389 exception set and I can verify it with the netsh
>>>firewall commands. I even enabled logging on the firewall and you can see
>>>my client computer connecting and then it immediately (same second) drops,
>>>which is exactly what I'm seeing on the various clients I try to connect.
>>>Again, this error is a big mystery, because there is zero documentation I
>>>can find about what the root cause would be:
>>>"The remote computer has ended the connection."
>>>
>>>Now, Nick, who started this thread, says he can get it in with Safe Mode
>>>With Networking, but in normal mode he doesn't get any firewall log
>>>entries. It doesn't necessarily sound like we are experiencing the same
>>>problem, as he says his times out. My problem (and at least three others
>>>in the various newsgroups or have e-mailed me from my newsgroup postings,
>>>have said they are having a similar problem) is the fact I'm connecting
>>>literally for a split second and then being dropped, which my firewall log
>>>confirms.
>>>
>>>It might be strange, it might be obscure, it is likely something a handful
>>>of us are just doing - and note, I have a few other SP2-updated systems
>>>that do *not* have this problem, and no one else on campus has reported a
>>>problem, so I know there has to be some very specific circumstances behind
>>>it. Nonetheless, since SP2 still hasn't been widely deployed at all, I
>>>fully expect the number of incidents of this 'SP2 kills Remote Desktop'
>>>problem to grow exponentially as thousands of XP Pro users install SP2
>>>over
>>>the coming weeks and months.
>>>
>>>- Tom
>>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

That link impresses me more than their providing free CD's--there's a lot
more cost involved in providing that support than pressing and mailing a few
(10's of thousands?) CD's

"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote
in message news:du4ij0l1447cct0l7bfjpicem0v4pgea7j@4ax.com...
> Yep.. I asked for clarification as there are many new SP2-specific
> issues.
>
> Jeffrey Randow (Windows Networking & Smart Display MVP)
> jeffreyr-support@remotenetworktechnology.com
>
> Please post all responses to the newsgroups for the benefit
> of all USENET users. Messages sent via email may or may not
> be answered depending on time availability....
>
> Remote Networking Technology Support Site -
> http://www.remotenetworktechnology.com
> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>
> On Wed, 1 Sep 2004 23:17:18 -0400, "Bill Sanderson"
> <Bill_Sanderson@msn.com.plugh.org> wrote:
>
>>Thanks- very nice link!
>>
>>"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>>wrote
>>in message news:0a32j0tt7c9g2r6ah5t3ncof65ihe4j4ri@4ax.com...
>>> Actually, file a support incident. SP2 specific problems are
>>> generally free:
>>> http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80
>>>
>>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>>> jeffreyr-support@remotenetworktechnology.com
>>>
>>> Please post all responses to the newsgroups for the benefit
>>> of all USENET users. Messages sent via email may or may not
>>> be answered depending on time availability....
>>>
>>> Remote Networking Technology Support Site -
>>> http://www.remotenetworktechnology.com
>>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>>
>>> On Thu, 19 Aug 2004 07:38:21 -0700, Tom
>>> <Use_Reply_To_Address@qxqx.net> wrote:
>>>
>>>>"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>>>>wrote
>>>>in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>>>>
>>>>> I'll send this to the TS team at MS to see if they are seeing tech
>>>>> support incidents on this, but I haven't been able to reproduce this
>>>>> on ten machines I have tried...
>>>>>
>>>>> Getting this solved will involve someone who has this issue to open up
>>>>> a support incident with either MS or your OEM. However, this may cost
>>>>> $$$...
>>>>>
>>>>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>>>>> jeffreyr-support@remotenetworktechnology.com
>>>>>
>>>>> Please post all responses to the newsgroups for the benefit
>>>>> of all USENET users. Messages sent via email may or may not
>>>>> be answered depending on time availability....
>>>>>
>>>>> Remote Networking Technology Support Site -
>>>>> http://www.remotenetworktechnology.com
>>>>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>>>
>>>>Yeah, I would have started a support incident long ago, but believe it
>>>>or
>>>>not, even though we pay close to 10K a year for our "campus agreement"
>>>>(just for our one college on campus, since not college & deptartment
>>>>wanted
>>>>to pitch in), that yearly license doesn't include any free support.
>>>>
>>>>Anyway, I've been too busy to post any more info, but I've tried even
>>>>more
>>>>things, going back and forth from a pre-SP2 system restore point,
>>>>uninstalling this, changing that, installing SP2, but nothing at all has
>>>>worked yet. I've now ruled out ATI video drivers, as well.
>>>>
>>>>Also, it is hard, even for me, to discount Windows Firwall, despite the
>>>>fact I do have the 3389 exception set and I can verify it with the netsh
>>>>firewall commands. I even enabled logging on the firewall and you can
>>>>see
>>>>my client computer connecting and then it immediately (same second)
>>>>drops,
>>>>which is exactly what I'm seeing on the various clients I try to
>>>>connect.
>>>>Again, this error is a big mystery, because there is zero documentation
>>>>I
>>>>can find about what the root cause would be:
>>>>"The remote computer has ended the connection."
>>>>
>>>>Now, Nick, who started this thread, says he can get it in with Safe Mode
>>>>With Networking, but in normal mode he doesn't get any firewall log
>>>>entries. It doesn't necessarily sound like we are experiencing the same
>>>>problem, as he says his times out. My problem (and at least three
>>>>others
>>>>in the various newsgroups or have e-mailed me from my newsgroup
>>>>postings,
>>>>have said they are having a similar problem) is the fact I'm connecting
>>>>literally for a split second and then being dropped, which my firewall
>>>>log
>>>>confirms.
>>>>
>>>>It might be strange, it might be obscure, it is likely something a
>>>>handful
>>>>of us are just doing - and note, I have a few other SP2-updated systems
>>>>that do *not* have this problem, and no one else on campus has reported
>>>>a
>>>>problem, so I know there has to be some very specific circumstances
>>>>behind
>>>>it. Nonetheless, since SP2 still hasn't been widely deployed at all, I
>>>>fully expect the number of incidents of this 'SP2 kills Remote Desktop'
>>>>problem to grow exponentially as thousands of XP Pro users install SP2
>>>>over
>>>>the coming weeks and months.
>>>>
>>>>- Tom
>>>
>>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
desktop. Just connects for a split second and disconnects, no error
messages nothing.









Colby wrote:
> *I am also experiencing this issue and have checked all things
> mentioned in this thread through 8/28. I have an IBM T21 laptop
> with
> WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
> (802.11g) home network (SWB DSL). SP2 was installed from the
> internet
> on both systems. I was able to connect to the desktop from the
> laptop
> until after I installed SP2. (In fact I started the SP2 install on
> my
> desktop via the RD connection on my laptop.) Now nada. *



--
recoiledsnake
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message960572.html
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

So--when you called Microsoft PSS, what did they say?

"recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
news:recoiledsnake.1cjqoa@mail.mcse.ms...
>
> Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
> desktop. Just connects for a split second and disconnects, no error
> messages nothing.
>
>
>
>
>
>
>
>
>
> Colby wrote:
>> *I am also experiencing this issue and have checked all things
>> mentioned in this thread through 8/28. I have an IBM T21 laptop
>> with
>> WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
>> (802.11g) home network (SWB DSL). SP2 was installed from the
>> internet
>> on both systems. I was able to connect to the desktop from the
>> laptop
>> until after I installed SP2. (In fact I started the SP2 install on
>> my
>> desktop via the RD connection on my laptop.) Now nada. *
>
>
>
> --
> recoiledsnake
> ------------------------------------------------------------------------
> Posted via http://www.mcse.ms
> ------------------------------------------------------------------------
> View this thread: http://www.mcse.ms/message960572.html
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Success. I called MS service yesterday - they had me use the "msconfig"
application (start menu - run - msconfig) to disable nonessential
services and tray items, then (reboot and) install SP2. While there are
a couple of other strange things happening, this advice fixed the
problem with the remote desktop (server) and I will keep SP2 installed
this time.

Good luck all

Bill Sanderson wrote:
> So--when you called Microsoft PSS, what did they say?
>
> "recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
> news:recoiledsnake.1cjqoa@mail.mcse.ms...
>
>>Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
>>desktop. Just connects for a split second and disconnects, no error
>>messages nothing.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>Colby wrote:
>>
>>>*I am also experiencing this issue and have checked all things
>>>mentioned in this thread through 8/28. I have an IBM T21 laptop
>>>with
>>>WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
>>>(802.11g) home network (SWB DSL). SP2 was installed from the
>>>internet
>>>on both systems. I was able to connect to the desktop from the
>>>laptop
>>>until after I installed SP2. (In fact I started the SP2 install on
>>>my
>>>desktop via the RD connection on my laptop.) Now nada. *
>>
>>
>>
>>--
>>recoiledsnake
>>------------------------------------------------------------------------
>>Posted via http://www.mcse.ms
>>------------------------------------------------------------------------
>>View this thread: http://www.mcse.ms/message960572.html
>>
>
>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I had a similar problem and was able to fix it from the Registry: I deleted
the folder 'License000' under this path:

Hkey_Local_Machine\Software\Microsoft\MSLicensing\Store\License000.

As usual, export it first, in case you need to restore it. It took me days
to find this easy solution. It was on the experts-exchange.com website.

Jerry

"Bill Sanderson" wrote:

> The port isn't opened automagically, even if you've enabled the feature "by
> hand."
>
> My thinking about the reasoning behind this is that the ICF was designed to
> be used as an Internet facing firewall, originally, and it is very
> reasonable to think that folks might want RD enabled within a LAN, but not
> accessable from the Internet--so opening it in the ICF remained a manual
> step.
>
> "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote
> in message news:6pvcj09rtfftemt9n968kplkb22vgrmmfi@4ax.com...
> > One thing that I noted - if you enable Remote Desktop via the Group
> > Policy method, it will not automatically enable the port in the ICF...
> > Weird bug...
> >
> > Jeffrey Randow (Windows Networking & Smart Display MVP)
> > jeffreyr-support@remotenetworktechnology.com
> >
> > Please post all responses to the newsgroups for the benefit
> > of all USENET users. Messages sent via email may or may not
> > be answered depending on time availability....
> >
> > Remote Networking Technology Support Site -
> > http://www.remotenetworktechnology.com
> > Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
> >
> > On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
> > <Bill_Sanderson@msn.com.plugh.org> wrote:
> >
> >>Interesting. This shouldn't happen for most folks. I've installed SP2 on
> >>a
> >>number of machines--a dozen or so, via Remote Desktop and haven't seen
> >>this
> >>issue. These machines in the main had the SP1 firewall in place with RD
> >>opened.
> >>
> >>"Steven" <landsteven@gmail.com> wrote in message
> >>news:74497317.0408260606.1d9476bf@posting.google.com...
> >>> Are you sure you have Remote Desktop enabled? It turns out that this
> >>> was simply due to an ID10T error on my end. When XP SP2 installs it
> >>> disables the Remote Desktop setting in My Computer > Remote tab.
> >>>
> >>> I know I had RDP enabled and working before the install... so then I
> >>> after installed I assumed that that was still the case and that I was
> >>> having a Windows Firewall issue. I was wrong. Once I enabled Remote
> >>> Desktop again, everything works fine!
> >>>
> >>> <anonymous@discussions.microsoft.com> wrote in message
> >>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
> >>>> I'm using an ATI video card, and got no nVidia gfx
> >>>> drivers on the system anywhere.
> >>>>
> >>>> Nick
> >>>>
> >>>> >-----Original Message-----
> >>>> >Hmm - not Nvidia video driver service? Do I recall that
> >>>> service causing
> >>>> >this error message? Perhaps the video driver rev
> >>>> changed with SP2?
> >>>> >
> >>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
> >>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
> >>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
> >>>> support@remotenetworktechnology.com>
> >>>> >> wrote
> >>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
> >>>> >>
> >>>> >>> I'll send this to the TS team at MS to see if they
> >>>> are seeing tech
> >>>> >>> support incidents on this, but I haven't been able to
> >>>> reproduce this
> >>>> >>> on ten machines I have tried...
> >>>> >>>
> >>>> >>> Getting this solved will involve someone who has this
> >>>> issue to open up
> >>>> >>> a support incident with either MS or your OEM.
> >>>> However, this may cost
> >>>> >>> $$$...
> >>>> >>>
> >>>> >>> Jeffrey Randow (Windows Networking & Smart Display
> >>>> MVP)
> >>>> >>> jeffreyr-support@remotenetworktechnology.com
> >>>> >>>
> >>>> >>> Please post all responses to the newsgroups for the
> >>>> benefit
> >>>> >>> of all USENET users. Messages sent via email may or
> >>>> may not
> >>>> >>> be answered depending on time availability....
> >>>> >>>
> >>>> >>> Remote Networking Technology Support Site -
> >>>> >>> http://www.remotenetworktechnology.com
> >>>> >>> Windows XP Expert Zone -
> >>>> http://www.microsoft.com/windowsxp/expertzone
> >>>> >>
> >>>> >> Yeah, I would have started a support incident long
> >>>> ago, but believe it or
> >>>> >> not, even though we pay close to 10K a year for
> >>>> our "campus agreement"
> >>>> >> (just for our one college on campus, since not college
> >>>> & deptartment
> >>>> >> wanted
> >>>> >> to pitch in), that yearly license doesn't include any
> >>>> free support.
> >>>> >>
> >>>> >> Anyway, I've been too busy to post any more info, but
> >>>> I've tried even more
> >>>> >> things, going back and forth from a pre-SP2 system
> >>>> restore point,
> >>>> >> uninstalling this, changing that, installing SP2, but
> >>>> nothing at all has
> >>>> >> worked yet. I've now ruled out ATI video drivers, as
> >>>> well.
> >>>> >>
> >>>> >> Also, it is hard, even for me, to discount Windows
> >>>> Firwall, despite the
> >>>> >> fact I do have the 3389 exception set and I can verify
> >>>> it with the netsh
> >>>> >> firewall commands. I even enabled logging on the
> >>>> firewall and you can see
> >>>> >> my client computer connecting and then it immediately
> >>>> (same second) drops,
> >>>> >> which is exactly what I'm seeing on the various
> >>>> clients I try to connect.
> >>>> >> Again, this error is a big mystery, because there is
> >>>> zero documentation I
> >>>> >> can find about what the root cause would be:
> >>>> >> "The remote computer has ended the connection."
> >>>> >>
> >>>> >> Now, Nick, who started this thread, says he can get it
> >>>> in with Safe Mode
> >>>> >> With Networking, but in normal mode he doesn't get any
> >>>> firewall log
> >>>> >> entries. It doesn't necessarily sound like we are
> >>>> experiencing the same
> >>>> >> problem, as he says his times out. My problem (and at
> >>>> least three others
> >>>> >> in the various newsgroups or have e-mailed me from my
> >>>> newsgroup postings,
> >>>> >> have said they are having a similar problem) is the
> >>>> fact I'm connecting
> >>>> >> literally for a split second and then being dropped,
> >>>> which my firewall log
> >>>> >> confirms.
> >>>> >>
> >>>> >> It might be strange, it might be obscure, it is likely
> >>>> something a handful
> >>>> >> of us are just doing - and note, I have a few other
> >>>> SP2-updated systems
> >>>> >> that do *not* have this problem, and no one else on
> >>>> campus has reported a
> >>>> >> problem, so I know there has to be some very specific
> >>>> circumstances behind
> >>>> >> it. Nonetheless, since SP2 still hasn't been widely
> >>>> deployed at all, I
> >>>> >> fully expect the number of incidents of this 'SP2
> >>>> kills Remote Desktop'
> >>>> >> problem to grow exponentially as thousands of XP Pro
> >>>> users install SP2
> >>>> >> over
> >>>> >> the coming weeks and months.
> >>>> >>
> >>>> >> - Tom
> >>>> >
> >>>> >
> >>>> >.
> >>>> >
> >>
> >
>
>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Jeffrey Randow (MVP) wrote:
> *I'll send this to the TS team at MS to see if they are seeing tech
> support incidents on this, but I haven't been able to reproduce this
> on ten machines I have tried...
>
> Getting this solved will involve someone who has this issue to open
> up
> a support incident with either MS or your OEM. However, this may
> cost
> $$$...
> *

Just for the record, I'm having problems logging into an XP laptop
since installing SP2. When I contacted the company my company buys
computers from, they said they have seen this problem a lot, the only
workaround is uninstalling SP2, and they are recommending that no one
installs SP2. This is very frustrating. Oh well, good-bye SP2!



--
bjudson
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message960572.html
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I think that's a different issue. Here's a better message than the one in
experts-exchange.com about that particular problem:

http://groups.google.com/groups?q=license000+xp+remote+desktop&hl=en&lr=&ie=UTF-8&c2coff=1&selm=LsGQl%24EdEHA.1900%40cpmsftngxa10.phx.gbl&rnum=3


"Jerry Mateyka" <Jerry Mateyka@discussions.microsoft.com> wrote in message
news:C0CECF97-6817-4C74-8014-8C246B4BA902@microsoft.com...
>I had a similar problem and was able to fix it from the Registry: I deleted
> the folder 'License000' under this path:
>
> Hkey_Local_Machine\Software\Microsoft\MSLicensing\Store\License000.
>
> As usual, export it first, in case you need to restore it. It took me
> days
> to find this easy solution. It was on the experts-exchange.com website.
>
> Jerry
>
> "Bill Sanderson" wrote:
>
>> The port isn't opened automagically, even if you've enabled the feature
>> "by
>> hand."
>>
>> My thinking about the reasoning behind this is that the ICF was designed
>> to
>> be used as an Internet facing firewall, originally, and it is very
>> reasonable to think that folks might want RD enabled within a LAN, but
>> not
>> accessable from the Internet--so opening it in the ICF remained a manual
>> step.
>>
>> "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>> wrote
>> in message news:6pvcj09rtfftemt9n968kplkb22vgrmmfi@4ax.com...
>> > One thing that I noted - if you enable Remote Desktop via the Group
>> > Policy method, it will not automatically enable the port in the ICF...
>> > Weird bug...
>> >
>> > Jeffrey Randow (Windows Networking & Smart Display MVP)
>> > jeffreyr-support@remotenetworktechnology.com
>> >
>> > Please post all responses to the newsgroups for the benefit
>> > of all USENET users. Messages sent via email may or may not
>> > be answered depending on time availability....
>> >
>> > Remote Networking Technology Support Site -
>> > http://www.remotenetworktechnology.com
>> > Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>> >
>> > On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
>> > <Bill_Sanderson@msn.com.plugh.org> wrote:
>> >
>> >>Interesting. This shouldn't happen for most folks. I've installed SP2
>> >>on
>> >>a
>> >>number of machines--a dozen or so, via Remote Desktop and haven't seen
>> >>this
>> >>issue. These machines in the main had the SP1 firewall in place with
>> >>RD
>> >>opened.
>> >>
>> >>"Steven" <landsteven@gmail.com> wrote in message
>> >>news:74497317.0408260606.1d9476bf@posting.google.com...
>> >>> Are you sure you have Remote Desktop enabled? It turns out that this
>> >>> was simply due to an ID10T error on my end. When XP SP2 installs it
>> >>> disables the Remote Desktop setting in My Computer > Remote tab.
>> >>>
>> >>> I know I had RDP enabled and working before the install... so then I
>> >>> after installed I assumed that that was still the case and that I was
>> >>> having a Windows Firewall issue. I was wrong. Once I enabled Remote
>> >>> Desktop again, everything works fine!
>> >>>
>> >>> <anonymous@discussions.microsoft.com> wrote in message
>> >>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
>> >>>> I'm using an ATI video card, and got no nVidia gfx
>> >>>> drivers on the system anywhere.
>> >>>>
>> >>>> Nick
>> >>>>
>> >>>> >-----Original Message-----
>> >>>> >Hmm - not Nvidia video driver service? Do I recall that
>> >>>> service causing
>> >>>> >this error message? Perhaps the video driver rev
>> >>>> changed with SP2?
>> >>>> >
>> >>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
>> >>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
>> >>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
>> >>>> support@remotenetworktechnology.com>
>> >>>> >> wrote
>> >>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>> >>>> >>
>> >>>> >>> I'll send this to the TS team at MS to see if they
>> >>>> are seeing tech
>> >>>> >>> support incidents on this, but I haven't been able to
>> >>>> reproduce this
>> >>>> >>> on ten machines I have tried...
>> >>>> >>>
>> >>>> >>> Getting this solved will involve someone who has this
>> >>>> issue to open up
>> >>>> >>> a support incident with either MS or your OEM.
>> >>>> However, this may cost
>> >>>> >>> $$$...
>> >>>> >>>
>> >>>> >>> Jeffrey Randow (Windows Networking & Smart Display
>> >>>> MVP)
>> >>>> >>> jeffreyr-support@remotenetworktechnology.com
>> >>>> >>>
>> >>>> >>> Please post all responses to the newsgroups for the
>> >>>> benefit
>> >>>> >>> of all USENET users. Messages sent via email may or
>> >>>> may not
>> >>>> >>> be answered depending on time availability....
>> >>>> >>>
>> >>>> >>> Remote Networking Technology Support Site -
>> >>>> >>> http://www.remotenetworktechnology.com
>> >>>> >>> Windows XP Expert Zone -
>> >>>> http://www.microsoft.com/windowsxp/expertzone
>> >>>> >>
>> >>>> >> Yeah, I would have started a support incident long
>> >>>> ago, but believe it or
>> >>>> >> not, even though we pay close to 10K a year for
>> >>>> our "campus agreement"
>> >>>> >> (just for our one college on campus, since not college
>> >>>> & deptartment
>> >>>> >> wanted
>> >>>> >> to pitch in), that yearly license doesn't include any
>> >>>> free support.
>> >>>> >>
>> >>>> >> Anyway, I've been too busy to post any more info, but
>> >>>> I've tried even more
>> >>>> >> things, going back and forth from a pre-SP2 system
>> >>>> restore point,
>> >>>> >> uninstalling this, changing that, installing SP2, but
>> >>>> nothing at all has
>> >>>> >> worked yet. I've now ruled out ATI video drivers, as
>> >>>> well.
>> >>>> >>
>> >>>> >> Also, it is hard, even for me, to discount Windows
>> >>>> Firwall, despite the
>> >>>> >> fact I do have the 3389 exception set and I can verify
>> >>>> it with the netsh
>> >>>> >> firewall commands. I even enabled logging on the
>> >>>> firewall and you can see
>> >>>> >> my client computer connecting and then it immediately
>> >>>> (same second) drops,
>> >>>> >> which is exactly what I'm seeing on the various
>> >>>> clients I try to connect.
>> >>>> >> Again, this error is a big mystery, because there is
>> >>>> zero documentation I
>> >>>> >> can find about what the root cause would be:
>> >>>> >> "The remote computer has ended the connection."
>> >>>> >>
>> >>>> >> Now, Nick, who started this thread, says he can get it
>> >>>> in with Safe Mode
>> >>>> >> With Networking, but in normal mode he doesn't get any
>> >>>> firewall log
>> >>>> >> entries. It doesn't necessarily sound like we are
>> >>>> experiencing the same
>> >>>> >> problem, as he says his times out. My problem (and at
>> >>>> least three others
>> >>>> >> in the various newsgroups or have e-mailed me from my
>> >>>> newsgroup postings,
>> >>>> >> have said they are having a similar problem) is the
>> >>>> fact I'm connecting
>> >>>> >> literally for a split second and then being dropped,
>> >>>> which my firewall log
>> >>>> >> confirms.
>> >>>> >>
>> >>>> >> It might be strange, it might be obscure, it is likely
>> >>>> something a handful
>> >>>> >> of us are just doing - and note, I have a few other
>> >>>> SP2-updated systems
>> >>>> >> that do *not* have this problem, and no one else on
>> >>>> campus has reported a
>> >>>> >> problem, so I know there has to be some very specific
>> >>>> circumstances behind
>> >>>> >> it. Nonetheless, since SP2 still hasn't been widely
>> >>>> deployed at all, I
>> >>>> >> fully expect the number of incidents of this 'SP2
>> >>>> kills Remote Desktop'
>> >>>> >> problem to grow exponentially as thousands of XP Pro
>> >>>> users install SP2
>> >>>> >> over
>> >>>> >> the coming weeks and months.
>> >>>> >>
>> >>>> >> - Tom
>> >>>> >
>> >>>> >
>> >>>> >.
>> >>>> >
>> >>
>> >
>>
>>
>>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

In general, I wouldn't accept such vague statements, if possible. Ask them
whether the problem is reproducable. Ask whether they've opened a support
case with Microsoft.

Microsoft PSS support for SP2 issues is free:

http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

"bjudson" <bjudson.1cng06@mail.mcse.ms> wrote in message
news:bjudson.1cng06@mail.mcse.ms...
>
> Jeffrey Randow (MVP) wrote:
>> *I'll send this to the TS team at MS to see if they are seeing tech
>> support incidents on this, but I haven't been able to reproduce this
>> on ten machines I have tried...
>>
>> Getting this solved will involve someone who has this issue to open
>> up
>> a support incident with either MS or your OEM. However, this may
>> cost
>> $$$...
>> *
>
> Just for the record, I'm having problems logging into an XP laptop
> since installing SP2. When I contacted the company my company buys
> computers from, they said they have seen this problem a lot, the only
> workaround is uninstalling SP2, and they are recommending that no one
> installs SP2. This is very frustrating. Oh well, good-bye SP2!
>
>
>
> --
> bjudson
> ------------------------------------------------------------------------
> Posted via http://www.mcse.ms
> ------------------------------------------------------------------------
> View this thread: http://www.mcse.ms/message960572.html
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Terrific--glad they were able to help, and glad you called.

Now it'd even be nicer to know through triage which service was really
causing the conflict, of course!

"edn2" <edn2@someplace.com> wrote in message
news:%23t4pGrymEHA.3392@TK2MSFTNGP15.phx.gbl...
> Success. I called MS service yesterday - they had me use the "msconfig"
> application (start menu - run - msconfig) to disable nonessential services
> and tray items, then (reboot and) install SP2. While there are a couple
> of other strange things happening, this advice fixed the problem with the
> remote desktop (server) and I will keep SP2 installed this time.
>
> Good luck all
>
> Bill Sanderson wrote:
>> So--when you called Microsoft PSS, what did they say?
>>
>> "recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
>> news:recoiledsnake.1cjqoa@mail.mcse.ms...
>>
>>>Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
>>>desktop. Just connects for a split second and disconnects, no error
>>>messages nothing.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>Colby wrote:
>>>
>>>>*I am also experiencing this issue and have checked all things
>>>>mentioned in this thread through 8/28. I have an IBM T21 laptop
>>>>with
>>>>WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
>>>>(802.11g) home network (SWB DSL). SP2 was installed from the
>>>>internet
>>>>on both systems. I was able to connect to the desktop from the
>>>>laptop
>>>>until after I installed SP2. (In fact I started the SP2 install on
>>>>my
>>>>desktop via the RD connection on my laptop.) Now nada. *
>>>
>>>
>>>
>>>--
>>>recoiledsnake
>>>------------------------------------------------------------------------
>>>Posted via http://www.mcse.ms
>>>------------------------------------------------------------------------
>>>View this thread: http://www.mcse.ms/message960572.html
>>>
>>
>>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Thanks Bill,

The exact problem we were having, was that one of our XP Pro users couldn't
RDP to a particular customer's Windows 2000 SP3 Server running Terminal
Services in 'Application' mode, after installing SP2. Other users (1 with
Windows 2000 Pro SP4 and another with XP Pro SP1 didn't have any problem
connecting.

Jerry

"Bill Sanderson" wrote:

> I think that's a different issue. Here's a better message than the one in
> experts-exchange.com about that particular problem:
>
> http://groups.google.com/groups?q=license000+xp+remote+desktop&hl=en&lr=&ie=UTF-8&c2coff=1&selm=LsGQl%24EdEHA.1900%40cpmsftngxa10.phx.gbl&rnum=3
>
>
> "Jerry Mateyka" <Jerry Mateyka@discussions.microsoft.com> wrote in message
> news:C0CECF97-6817-4C74-8014-8C246B4BA902@microsoft.com...
> >I had a similar problem and was able to fix it from the Registry: I deleted
> > the folder 'License000' under this path:
> >
> > Hkey_Local_Machine\Software\Microsoft\MSLicensing\Store\License000.
> >
> > As usual, export it first, in case you need to restore it. It took me
> > days
> > to find this easy solution. It was on the experts-exchange.com website.
> >
> > Jerry
> >
> > "Bill Sanderson" wrote:
> >
> >> The port isn't opened automagically, even if you've enabled the feature
> >> "by
> >> hand."
> >>
> >> My thinking about the reasoning behind this is that the ICF was designed
> >> to
> >> be used as an Internet facing firewall, originally, and it is very
> >> reasonable to think that folks might want RD enabled within a LAN, but
> >> not
> >> accessable from the Internet--so opening it in the ICF remained a manual
> >> step.
> >>
> >> "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
> >> wrote
> >> in message news:6pvcj09rtfftemt9n968kplkb22vgrmmfi@4ax.com...
> >> > One thing that I noted - if you enable Remote Desktop via the Group
> >> > Policy method, it will not automatically enable the port in the ICF...
> >> > Weird bug...
> >> >
> >> > Jeffrey Randow (Windows Networking & Smart Display MVP)
> >> > jeffreyr-support@remotenetworktechnology.com
> >> >
> >> > Please post all responses to the newsgroups for the benefit
> >> > of all USENET users. Messages sent via email may or may not
> >> > be answered depending on time availability....
> >> >
> >> > Remote Networking Technology Support Site -
> >> > http://www.remotenetworktechnology.com
> >> > Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
> >> >
> >> > On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
> >> > <Bill_Sanderson@msn.com.plugh.org> wrote:
> >> >
> >> >>Interesting. This shouldn't happen for most folks. I've installed SP2
> >> >>on
> >> >>a
> >> >>number of machines--a dozen or so, via Remote Desktop and haven't seen
> >> >>this
> >> >>issue. These machines in the main had the SP1 firewall in place with
> >> >>RD
> >> >>opened.
> >> >>
> >> >>"Steven" <landsteven@gmail.com> wrote in message
> >> >>news:74497317.0408260606.1d9476bf@posting.google.com...
> >> >>> Are you sure you have Remote Desktop enabled? It turns out that this
> >> >>> was simply due to an ID10T error on my end. When XP SP2 installs it
> >> >>> disables the Remote Desktop setting in My Computer > Remote tab.
> >> >>>
> >> >>> I know I had RDP enabled and working before the install... so then I
> >> >>> after installed I assumed that that was still the case and that I was
> >> >>> having a Windows Firewall issue. I was wrong. Once I enabled Remote
> >> >>> Desktop again, everything works fine!
> >> >>>
> >> >>> <anonymous@discussions.microsoft.com> wrote in message
> >> >>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
> >> >>>> I'm using an ATI video card, and got no nVidia gfx
> >> >>>> drivers on the system anywhere.
> >> >>>>
> >> >>>> Nick
> >> >>>>
> >> >>>> >-----Original Message-----
> >> >>>> >Hmm - not Nvidia video driver service? Do I recall that
> >> >>>> service causing
> >> >>>> >this error message? Perhaps the video driver rev
> >> >>>> changed with SP2?
> >> >>>> >
> >> >>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
> >> >>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
> >> >>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
> >> >>>> support@remotenetworktechnology.com>
> >> >>>> >> wrote
> >> >>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
> >> >>>> >>
> >> >>>> >>> I'll send this to the TS team at MS to see if they
> >> >>>> are seeing tech
> >> >>>> >>> support incidents on this, but I haven't been able to
> >> >>>> reproduce this
> >> >>>> >>> on ten machines I have tried...
> >> >>>> >>>
> >> >>>> >>> Getting this solved will involve someone who has this
> >> >>>> issue to open up
> >> >>>> >>> a support incident with either MS or your OEM.
> >> >>>> However, this may cost
> >> >>>> >>> $$$...
> >> >>>> >>>
> >> >>>> >>> Jeffrey Randow (Windows Networking & Smart Display
> >> >>>> MVP)
> >> >>>> >>> jeffreyr-support@remotenetworktechnology.com
> >> >>>> >>>
> >> >>>> >>> Please post all responses to the newsgroups for the
> >> >>>> benefit
> >> >>>> >>> of all USENET users. Messages sent via email may or
> >> >>>> may not
> >> >>>> >>> be answered depending on time availability....
> >> >>>> >>>
> >> >>>> >>> Remote Networking Technology Support Site -
> >> >>>> >>> http://www.remotenetworktechnology.com
> >> >>>> >>> Windows XP Expert Zone -
> >> >>>> http://www.microsoft.com/windowsxp/expertzone
> >> >>>> >>
> >> >>>> >> Yeah, I would have started a support incident long
> >> >>>> ago, but believe it or
> >> >>>> >> not, even though we pay close to 10K a year for
> >> >>>> our "campus agreement"
> >> >>>> >> (just for our one college on campus, since not college
> >> >>>> & deptartment
> >> >>>> >> wanted
> >> >>>> >> to pitch in), that yearly license doesn't include any
> >> >>>> free support.
> >> >>>> >>
> >> >>>> >> Anyway, I've been too busy to post any more info, but
> >> >>>> I've tried even more
> >> >>>> >> things, going back and forth from a pre-SP2 system
> >> >>>> restore point,
> >> >>>> >> uninstalling this, changing that, installing SP2, but
> >> >>>> nothing at all has
> >> >>>> >> worked yet. I've now ruled out ATI video drivers, as
> >> >>>> well.
> >> >>>> >>
> >> >>>> >> Also, it is hard, even for me, to discount Windows
> >> >>>> Firwall, despite the
> >> >>>> >> fact I do have the 3389 exception set and I can verify
> >> >>>> it with the netsh
> >> >>>> >> firewall commands. I even enabled logging on the
> >> >>>> firewall and you can see
> >> >>>> >> my client computer connecting and then it immediately
> >> >>>> (same second) drops,
> >> >>>> >> which is exactly what I'm seeing on the various
> >> >>>> clients I try to connect.
> >> >>>> >> Again, this error is a big mystery, because there is
> >> >>>> zero documentation I
> >> >>>> >> can find about what the root cause would be:
> >> >>>> >> "The remote computer has ended the connection."
> >> >>>> >>
> >> >>>> >> Now, Nick, who started this thread, says he can get it
> >> >>>> in with Safe Mode
> >> >>>> >> With Networking, but in normal mode he doesn't get any
> >> >>>> firewall log
> >> >>>> >> entries. It doesn't necessarily sound like we are
> >> >>>> experiencing the same
> >> >>>> >> problem, as he says his times out. My problem (and at
> >> >>>> least three others
> >> >>>> >> in the various newsgroups or have e-mailed me from my
> >> >>>> newsgroup postings,
> >> >>>> >> have said they are having a similar problem) is the
> >> >>>> fact I'm connecting
> >> >>>> >> literally for a split second and then being dropped,
> >> >>>> which my firewall log
> >> >>>> >> confirms.
> >> >>>> >>
> >> >>>> >> It might be strange, it might be obscure, it is likely
> >> >>>> something a handful
> >> >>>> >> of us are just doing - and note, I have a few other
> >> >>>> SP2-updated systems
> >> >>>> >> that do *not* have this problem, and no one else on
> >> >>>> campus has reported a
> >> >>>> >> problem, so I know there has to be some very specific
> >> >>>> circumstances behind
> >> >>>> >> it. Nonetheless, since SP2 still hasn't been widely
> >> >>>> deployed at all, I
> >> >>>> >> fully expect the number of incidents of this 'SP2
> >> >>>> kills Remote Desktop'
> >> >>>> >> problem to grow exponentially as thousands of XP Pro
> >> >>>> users install SP2
> >> >>>> >> over
> >> >>>> >> the coming weeks and months.
> >> >>>> >>
> >> >>>> >> - Tom
> >> >>>> >
> >> >>>> >
> >> >>>> >.
> >> >>>> >
> >> >>
> >> >
> >>
> >>
> >>
>
>
>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I think that I've seen other messages tying this behavior into the SP2
installation, so you are probably correct in connecting it to SP2.

I need to remember to ask what the host is when these "can't connect after
SP2" messages come up--I tend to forget about TS licensing issues since I
mainly use TS in administrative mode, or work between XP machines.

"Jerry Mateyka" <Jerry Mateyka@discussions.microsoft.com> wrote in message
news:4FB2D655-EF3B-436F-A2CB-8C4B56C5F347@microsoft.com...
> Thanks Bill,
>
> The exact problem we were having, was that one of our XP Pro users
> couldn't
> RDP to a particular customer's Windows 2000 SP3 Server running Terminal
> Services in 'Application' mode, after installing SP2. Other users (1 with
> Windows 2000 Pro SP4 and another with XP Pro SP1 didn't have any problem
> connecting.
>
> Jerry
>
> "Bill Sanderson" wrote:
>
>> I think that's a different issue. Here's a better message than the one
>> in
>> experts-exchange.com about that particular problem:
>>
>> http://groups.google.com/groups?q=license000+xp+remote+desktop&hl=en&lr=&ie=UTF-8&c2coff=1&selm=LsGQl%24EdEHA.1900%40cpmsftngxa10.phx.gbl&rnum=3
>>
>>
>> "Jerry Mateyka" <Jerry Mateyka@discussions.microsoft.com> wrote in
>> message
>> news:C0CECF97-6817-4C74-8014-8C246B4BA902@microsoft.com...
>> >I had a similar problem and was able to fix it from the Registry: I
>> >deleted
>> > the folder 'License000' under this path:
>> >
>> > Hkey_Local_Machine\Software\Microsoft\MSLicensing\Store\License000.
>> >
>> > As usual, export it first, in case you need to restore it. It took me
>> > days
>> > to find this easy solution. It was on the experts-exchange.com
>> > website.
>> >
>> > Jerry
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> The port isn't opened automagically, even if you've enabled the
>> >> feature
>> >> "by
>> >> hand."
>> >>
>> >> My thinking about the reasoning behind this is that the ICF was
>> >> designed
>> >> to
>> >> be used as an Internet facing firewall, originally, and it is very
>> >> reasonable to think that folks might want RD enabled within a LAN, but
>> >> not
>> >> accessable from the Internet--so opening it in the ICF remained a
>> >> manual
>> >> step.
>> >>
>> >> "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>> >> wrote
>> >> in message news:6pvcj09rtfftemt9n968kplkb22vgrmmfi@4ax.com...
>> >> > One thing that I noted - if you enable Remote Desktop via the Group
>> >> > Policy method, it will not automatically enable the port in the
>> >> > ICF...
>> >> > Weird bug...
>> >> >
>> >> > Jeffrey Randow (Windows Networking & Smart Display MVP)
>> >> > jeffreyr-support@remotenetworktechnology.com
>> >> >
>> >> > Please post all responses to the newsgroups for the benefit
>> >> > of all USENET users. Messages sent via email may or may not
>> >> > be answered depending on time availability....
>> >> >
>> >> > Remote Networking Technology Support Site -
>> >> > http://www.remotenetworktechnology.com
>> >> > Windows XP Expert Zone -
>> >> > http://www.microsoft.com/windowsxp/expertzone
>> >> >
>> >> > On Tue, 31 Aug 2004 14:37:00 -0400, "Bill Sanderson"
>> >> > <Bill_Sanderson@msn.com.plugh.org> wrote:
>> >> >
>> >> >>Interesting. This shouldn't happen for most folks. I've installed
>> >> >>SP2
>> >> >>on
>> >> >>a
>> >> >>number of machines--a dozen or so, via Remote Desktop and haven't
>> >> >>seen
>> >> >>this
>> >> >>issue. These machines in the main had the SP1 firewall in place
>> >> >>with
>> >> >>RD
>> >> >>opened.
>> >> >>
>> >> >>"Steven" <landsteven@gmail.com> wrote in message
>> >> >>news:74497317.0408260606.1d9476bf@posting.google.com...
>> >> >>> Are you sure you have Remote Desktop enabled? It turns out that
>> >> >>> this
>> >> >>> was simply due to an ID10T error on my end. When XP SP2 installs
>> >> >>> it
>> >> >>> disables the Remote Desktop setting in My Computer > Remote tab.
>> >> >>>
>> >> >>> I know I had RDP enabled and working before the install... so then
>> >> >>> I
>> >> >>> after installed I assumed that that was still the case and that I
>> >> >>> was
>> >> >>> having a Windows Firewall issue. I was wrong. Once I enabled
>> >> >>> Remote
>> >> >>> Desktop again, everything works fine!
>> >> >>>
>> >> >>> <anonymous@discussions.microsoft.com> wrote in message
>> >> >>> news:<ab7201c4889d$84ae1260$a501280a@phx.gbl>...
>> >> >>>> I'm using an ATI video card, and got no nVidia gfx
>> >> >>>> drivers on the system anywhere.
>> >> >>>>
>> >> >>>> Nick
>> >> >>>>
>> >> >>>> >-----Original Message-----
>> >> >>>> >Hmm - not Nvidia video driver service? Do I recall that
>> >> >>>> service causing
>> >> >>>> >this error message? Perhaps the video driver rev
>> >> >>>> changed with SP2?
>> >> >>>> >
>> >> >>>> >"Tom" <Use_Reply_To_Address@qxqx.net> wrote in message
>> >> >>>> >news:Xns954A620D7A13Atomcog@207.46.248.16...
>> >> >>>> >> "Jeffrey Randow (MVP)" <jeffreyr-
>> >> >>>> support@remotenetworktechnology.com>
>> >> >>>> >> wrote
>> >> >>>> >> in news:ki58i0h4aac5ju1jfnfed4g66v1cc7movm@4ax.com:
>> >> >>>> >>
>> >> >>>> >>> I'll send this to the TS team at MS to see if they
>> >> >>>> are seeing tech
>> >> >>>> >>> support incidents on this, but I haven't been able to
>> >> >>>> reproduce this
>> >> >>>> >>> on ten machines I have tried...
>> >> >>>> >>>
>> >> >>>> >>> Getting this solved will involve someone who has this
>> >> >>>> issue to open up
>> >> >>>> >>> a support incident with either MS or your OEM.
>> >> >>>> However, this may cost
>> >> >>>> >>> $$$...
>> >> >>>> >>>
>> >> >>>> >>> Jeffrey Randow (Windows Networking & Smart Display
>> >> >>>> MVP)
>> >> >>>> >>> jeffreyr-support@remotenetworktechnology.com
>> >> >>>> >>>
>> >> >>>> >>> Please post all responses to the newsgroups for the
>> >> >>>> benefit
>> >> >>>> >>> of all USENET users. Messages sent via email may or
>> >> >>>> may not
>> >> >>>> >>> be answered depending on time availability....
>> >> >>>> >>>
>> >> >>>> >>> Remote Networking Technology Support Site -
>> >> >>>> >>> http://www.remotenetworktechnology.com
>> >> >>>> >>> Windows XP Expert Zone -
>> >> >>>> http://www.microsoft.com/windowsxp/expertzone
>> >> >>>> >>
>> >> >>>> >> Yeah, I would have started a support incident long
>> >> >>>> ago, but believe it or
>> >> >>>> >> not, even though we pay close to 10K a year for
>> >> >>>> our "campus agreement"
>> >> >>>> >> (just for our one college on campus, since not college
>> >> >>>> & deptartment
>> >> >>>> >> wanted
>> >> >>>> >> to pitch in), that yearly license doesn't include any
>> >> >>>> free support.
>> >> >>>> >>
>> >> >>>> >> Anyway, I've been too busy to post any more info, but
>> >> >>>> I've tried even more
>> >> >>>> >> things, going back and forth from a pre-SP2 system
>> >> >>>> restore point,
>> >> >>>> >> uninstalling this, changing that, installing SP2, but
>> >> >>>> nothing at all has
>> >> >>>> >> worked yet. I've now ruled out ATI video drivers, as
>> >> >>>> well.
>> >> >>>> >>
>> >> >>>> >> Also, it is hard, even for me, to discount Windows
>> >> >>>> Firwall, despite the
>> >> >>>> >> fact I do have the 3389 exception set and I can verify
>> >> >>>> it with the netsh
>> >> >>>> >> firewall commands. I even enabled logging on the
>> >> >>>> firewall and you can see
>> >> >>>> >> my client computer connecting and then it immediately
>> >> >>>> (same second) drops,
>> >> >>>> >> which is exactly what I'm seeing on the various
>> >> >>>> clients I try to connect.
>> >> >>>> >> Again, this error is a big mystery, because there is
>> >> >>>> zero documentation I
>> >> >>>> >> can find about what the root cause would be:
>> >> >>>> >> "The remote computer has ended the connection."
>> >> >>>> >>
>> >> >>>> >> Now, Nick, who started this thread, says he can get it
>> >> >>>> in with Safe Mode
>> >> >>>> >> With Networking, but in normal mode he doesn't get any
>> >> >>>> firewall log
>> >> >>>> >> entries. It doesn't necessarily sound like we are
>> >> >>>> experiencing the same
>> >> >>>> >> problem, as he says his times out. My problem (and at
>> >> >>>> least three others
>> >> >>>> >> in the various newsgroups or have e-mailed me from my
>> >> >>>> newsgroup postings,
>> >> >>>> >> have said they are having a similar problem) is the
>> >> >>>> fact I'm connecting
>> >> >>>> >> literally for a split second and then being dropped,
>> >> >>>> which my firewall log
>> >> >>>> >> confirms.
>> >> >>>> >>
>> >> >>>> >> It might be strange, it might be obscure, it is likely
>> >> >>>> something a handful
>> >> >>>> >> of us are just doing - and note, I have a few other
>> >> >>>> SP2-updated systems
>> >> >>>> >> that do *not* have this problem, and no one else on
>> >> >>>> campus has reported a
>> >> >>>> >> problem, so I know there has to be some very specific
>> >> >>>> circumstances behind
>> >> >>>> >> it. Nonetheless, since SP2 still hasn't been widely
>> >> >>>> deployed at all, I
>> >> >>>> >> fully expect the number of incidents of this 'SP2
>> >> >>>> kills Remote Desktop'
>> >> >>>> >> problem to grow exponentially as thousands of XP Pro
>> >> >>>> users install SP2
>> >> >>>> >> over
>> >> >>>> >> the coming weeks and months.
>> >> >>>> >>
>> >> >>>> >> - Tom
>> >> >>>> >
>> >> >>>> >
>> >> >>>> >.
>> >> >>>> >
>> >> >>
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I've been following this thread hoping to find an answer to this
problem.

The host is XP running XP-SP1.
MY home network consists of a Intel P4 1.7 running XP-SP1, which can
connect to the host no problems.
And a brand new Intel P4 3.2 running XP-SP2, which is connecting, then
disconnecting. One thing that I have not seen mentioned, is that I can
connect once (briefly) to a host. After that it never reconnects. The
other point is, that I can access both the host using
'\\ip-add\sharename' syntax with no problems.

I assume that everyone is using someform of VPN, could it be this
which is been affected when it used with remote desktop.

I'm hoping that someonme has the answer....

Regards

Mike

"Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message news:<OTLB0n5mEHA.3480@TK2MSFTNGP09.phx.gbl>...
> Terrific--glad they were able to help, and glad you called.
>
> Now it'd even be nicer to know through triage which service was really
> causing the conflict, of course!
>
> "edn2" <edn2@someplace.com> wrote in message
> news:%23t4pGrymEHA.3392@TK2MSFTNGP15.phx.gbl...
> > Success. I called MS service yesterday - they had me use the "msconfig"
> > application (start menu - run - msconfig) to disable nonessential services
> > and tray items, then (reboot and) install SP2. While there are a couple
> > of other strange things happening, this advice fixed the problem with the
> > remote desktop (server) and I will keep SP2 installed this time.
> >
> > Good luck all
> >
> > Bill Sanderson wrote:
> >> So--when you called Microsoft PSS, what did they say?
> >>
> >> "recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
> >> news:recoiledsnake.1cjqoa@mail.mcse.ms...
> >>
> >>>Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
> >>>desktop. Just connects for a split second and disconnects, no error
> >>>messages nothing.
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>Colby wrote:
> >>>
> >>>>*I am also experiencing this issue and have checked all things
> >>>>mentioned in this thread through 8/28. I have an IBM T21 laptop
> >>>>with
> >>>>WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
> >>>>(802.11g) home network (SWB DSL). SP2 was installed from the
> >>>>internet
> >>>>on both systems. I was able to connect to the desktop from the
> >>>>laptop
> >>>>until after I installed SP2. (In fact I started the SP2 install on
> >>>>my
> >>>>desktop via the RD connection on my laptop.) Now nada. *
> >>>
> >>>
> >>>
> >>>--
> >>>recoiledsnake
> >>>------------------------------------------------------------------------
> >>>Posted via http://www.mcse.ms
> >>>------------------------------------------------------------------------
> >>>View this thread: http://www.mcse.ms/message960572.html
> >>>
> >>
> >>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I've spoken to Microsoft support, and they sent me a hotfix to try.
'Q884020 Programs that connect to IP addresses that are in the
loopback address range may not work as you expect in Windows XP
Service Pack 2 '

This made no difference!

They have suggested that I uninstall SP2, until a fix is posted 🙁

Anyone got any suggestions, PLEASE?

Mike


miketrill@uboot.com (Mike Trill) wrote in message news:<63d557af.0409191359.386c0147@posting.google.com>...
> I've been following this thread hoping to find an answer to this
> problem.
>
> The host is XP running XP-SP1.
> MY home network consists of a Intel P4 1.7 running XP-SP1, which can
> connect to the host no problems.
> And a brand new Intel P4 3.2 running XP-SP2, which is connecting, then
> disconnecting. One thing that I have not seen mentioned, is that I can
> connect once (briefly) to a host. After that it never reconnects. The
> other point is, that I can access both the host using
> '\\ip-add\sharename' syntax with no problems.
>
> I assume that everyone is using someform of VPN, could it be this
> which is been affected when it used with remote desktop.
>
> I'm hoping that someonme has the answer....
>
> Regards
>
> Mike
>
> "Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message news:<OTLB0n5mEHA.3480@TK2MSFTNGP09.phx.gbl>...
> > Terrific--glad they were able to help, and glad you called.
> >
> > Now it'd even be nicer to know through triage which service was really
> > causing the conflict, of course!
> >
> > "edn2" <edn2@someplace.com> wrote in message
> > news:%23t4pGrymEHA.3392@TK2MSFTNGP15.phx.gbl...
> > > Success. I called MS service yesterday - they had me use the "msconfig"
> > > application (start menu - run - msconfig) to disable nonessential services
> > > and tray items, then (reboot and) install SP2. While there are a couple
> > > of other strange things happening, this advice fixed the problem with the
> > > remote desktop (server) and I will keep SP2 installed this time.
> > >
> > > Good luck all
> > >
> > > Bill Sanderson wrote:
> > >> So--when you called Microsoft PSS, what did they say?
> > >>
> > >> "recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
> > >> news:recoiledsnake.1cjqoa@mail.mcse.ms...
> > >>
> > >>>Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
> > >>>desktop. Just connects for a split second and disconnects, no error
> > >>>messages nothing.
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>Colby wrote:
> > >>>
> > >>>>*I am also experiencing this issue and have checked all things
> > >>>>mentioned in this thread through 8/28. I have an IBM T21 laptop
> > >>>>with
> > >>>>WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
> > >>>>(802.11g) home network (SWB DSL). SP2 was installed from the
> > >>>>internet
> > >>>>on both systems. I was able to connect to the desktop from the
> > >>>>laptop
> > >>>>until after I installed SP2. (In fact I started the SP2 install on
> > >>>>my
> > >>>>desktop via the RD connection on my laptop.) Now nada. *
> > >>>
> > >>>
> > >>>
> > >>>--
> > >>>recoiledsnake
> > >>>------------------------------------------------------------------------
> > >>>Posted via http://www.mcse.ms
> > >>>------------------------------------------------------------------------
> > >>>View this thread: http://www.mcse.ms/message960572.html
> > >>>
> > >>
> > >>
 
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I had the same problem trying to establish a remote desktop connection
using either a Viewsonic Smart Display, a Compaq x1000 laptop, or an
HP iPAQ to my workstation, which recently had SP2 installed.

I contacted MS support, and after a fairly lengthy runaround, the
tech, named Raj, suggested using the workstation's IP address in the
field usually reserved for the computer's name in the Remote Desktop
Connection setup.

Upon hitting the enter key, the laptop connected to the workstation
just like old times.

I tried the same approach with my Smart Display. Replacing the
workstation's name with its IP Addy solved the problem.

Ditto for the Pocket PC.

I have give Raj his props, this was a really simple suggestion, but I
certainly would not have thought of it.

I'm not a Windows expert, but this may indicate that SP2 somehow
impacted the DNS services or some driver it depends on. Raj did some
research regarding this, but turned up nothing. I asked to keep the
case number open, because for those of us using DHCP, this could be an
inconvenient work around.

Anyway, I hope this will help others get up and running.









miketrill@uboot.com (Mike Trill) wrote in message news:<63d557af.0409210716.3df75528@posting.google.com>...
> I've spoken to Microsoft support, and they sent me a hotfix to try.
> 'Q884020 Programs that connect to IP addresses that are in the
> loopback address range may not work as you expect in Windows XP
> Service Pack 2 '
>
> This made no difference!
>
> They have suggested that I uninstall SP2, until a fix is posted 🙁
>
> Anyone got any suggestions, PLEASE?
>
> Mike
>
>
> miketrill@uboot.com (Mike Trill) wrote in message news:<63d557af.0409191359.386c0147@posting.google.com>...
> > I've been following this thread hoping to find an answer to this
> > problem.
> >
> > The host is XP running XP-SP1.
> > MY home network consists of a Intel P4 1.7 running XP-SP1, which can
> > connect to the host no problems.
> > And a brand new Intel P4 3.2 running XP-SP2, which is connecting, then
> > disconnecting. One thing that I have not seen mentioned, is that I can
> > connect once (briefly) to a host. After that it never reconnects. The
> > other point is, that I can access both the host using
> > '\\ip-add\sharename' syntax with no problems.
> >
> > I assume that everyone is using someform of VPN, could it be this
> > which is been affected when it used with remote desktop.
> >
> > I'm hoping that someonme has the answer....
> >
> > Regards
> >
> > Mike
> >
> > "Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message news:<OTLB0n5mEHA.3480@TK2MSFTNGP09.phx.gbl>...
> > > Terrific--glad they were able to help, and glad you called.
> > >
> > > Now it'd even be nicer to know through triage which service was really
> > > causing the conflict, of course!
> > >
> > > "edn2" <edn2@someplace.com> wrote in message
> > > news:%23t4pGrymEHA.3392@TK2MSFTNGP15.phx.gbl...
> > > > Success. I called MS service yesterday - they had me use the "msconfig"
> > > > application (start menu - run - msconfig) to disable nonessential services
> > > > and tray items, then (reboot and) install SP2. While there are a couple
> > > > of other strange things happening, this advice fixed the problem with the
> > > > remote desktop (server) and I will keep SP2 installed this time.
> > > >
> > > > Good luck all
> > > >
> > > > Bill Sanderson wrote:
> > > >> So--when you called Microsoft PSS, what did they say?
> > > >>
> > > >> "recoiledsnake" <recoiledsnake.1cjqoa@mail.mcse.ms> wrote in message
> > > >> news:recoiledsnake.1cjqoa@mail.mcse.ms...
> > > >>
> > > >>>Same here, works on my AMD/Nvidia laptop but not on my Intel/Nvidia
> > > >>>desktop. Just connects for a split second and disconnects, no error
> > > >>>messages nothing.
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>Colby wrote:
> > > >>>
> > > >>>>*I am also experiencing this issue and have checked all things
> > > >>>>mentioned in this thread through 8/28. I have an IBM T21 laptop
> > > >>>>with
> > > >>>>WinXP SP2 and a Dell GX110 desktop with WinXP SP2 both on a wireless
> > > >>>>(802.11g) home network (SWB DSL). SP2 was installed from the
> > > >>>>internet
> > > >>>>on both systems. I was able to connect to the desktop from the
> > > >>>>laptop
> > > >>>>until after I installed SP2. (In fact I started the SP2 install on
> > > >>>>my
> > > >>>>desktop via the RD connection on my laptop.) Now nada. *
> > > >>>
> > > >>>
> > > >>>
> > > >>>--
> > > >>>recoiledsnake
> > > >>>------------------------------------------------------------------------
> > > >>>Posted via http://www.mcse.ms
> > > >>>------------------------------------------------------------------------
> > > >>>View this thread: http://www.mcse.ms/message960572.html
> > > >>>
> > > >>
> > > >>