No sound after installing GTX 1070

[onebocephus]

After installing and running my new GTX 1070 on my z87 motherboard, upgrading from my gtx 970, I have no sound. I've tried just about every method I can find.
-I've uninstalled and installed realtek audio driver
-I've tried every port my pc has
-I've I've tried the whole default device thing, no luck
-I've used slimdrivers just to make sure I had all the drivers I needed
-I looked for anything that might have been unplugged, but I can't identify anything that looks out of the ordinary

I can't find a single solution anywhere, please help.


Edit: To note, if it is of any importance, the card's model is a Gigabyte GeForce GTX 1070 WINDFORCE OC 8G REV2.0

 

[rocktalkrock]

After installing your new GTX 1070, it has become the new default audio device, outputting sound over the HDMI cable. You need to go to "Control Panel > Sound > Playback", right-click Speakers and choose "Set as Default Device".

 

[onebocephus]

After installing your new GTX 1070, it has become the new default audio device, outputting sound over the HDMI cable. You need to go to "Control Panel > Sound > Playback", right-click Speakers and choose "Set as Default Device".

Sadly that is not it. The headset is set to default yet still doesn't work.
I've tried another pair of headphones, didn't work. Both sets work on my phone.
Both worked before I installed the GTX 1070
I've now even completely wiped the computer and reinstalled windows 10, still no sound from them. The hdmi monitor does still emit sound, however, when I set it to default

 

[rocktalkrock]

After installing your new GTX 1070, it has become the new default audio device, outputting sound over the HDMI cable. You need to go to "Control Panel > Sound > Playback", right-click Speakers and choose "Set as Default Device".

Sadly that is not it. The headset is set to default yet still doesn't work.
I've tried another pair of headphones, didn't work. Both sets work on my phone.
Both worked before I installed the GTX 1070
I've now even completely wiped the computer and reinstalled windows 10, still no sound from them. The hdmi monitor does still emit sound, however, when I set it to default

1. What is the name and model number of your Z87 motherboard?
2. What do you see listed under "Device Manager > Sound, video and game controllers"?

 

[onebocephus]

After installing your new GTX 1070, it has become the new default audio device, outputting sound over the HDMI cable. You need to go to "Control Panel > Sound > Playback", right-click Speakers and choose "Set as Default Device".

Sadly that is not it. The headset is set to default yet still doesn't work.
I've tried another pair of headphones, didn't work. Both sets work on my phone.
Both worked before I installed the GTX 1070
I've now even completely wiped the computer and reinstalled windows 10, still no sound from them. The hdmi monitor does still emit sound, however, when I set it to default

1. What is the name and model number of your Z87 motherboard?
2. What do you see listed under "Device Manager > Sound, video and game controllers"?

1: All I can find is this

ASUSTeK COMPUTER INC.
Z87-A

2:
NVIDIA High Definition Audio
Realtek High Definition Audio

My headsets use Realtek, but don't want to work even if I uninstall and reinstall their drivers.

 

[rocktalkrock]

This is the latest driver update in the support section of your motherboards product page. Is this the driver version you have? What BIOS version does your motherboard have?

Realtek Audio Driver Update - Version 6.01.7848 (2016/08/04)

https://www.asus.com/Motherboards/Z87A/HelpDesk_Download/

 

[Phillip Corcoran]

What I did when I bought a Radeon graphics card which has it's own sound chip:


When I installed new Radeon driver package the first time, I mistakenly chose express install which installs everything including the audio drivers. This caused my Realtek integrated audio to stop working because the Radeon audio chip was now the default.


So I uninstalled the Radeon drivers completely so I could start from scratch.


Then I launched the Radeon driver package installer again, but this time I chose "Custom Install" and deselected the audio drivers before continuing. My Realtek integrated sound was not affected this time, it still worked.


Success!

 

[onebocephus]

What I did when I bought a Radeon graphics card which has it's own sound chip:


When I installed new Radeon driver package the first time, I mistakenly chose express install which installs everything including the audio drivers. This caused my Realtek integrated audio to stop working because the Radeon audio chip was now the default.


So I uninstalled the Radeon drivers completely so I could start from scratch.


Then I launched the Radeon driver package installer again, but this time I chose "Custom Install" and deselected the audio drivers before continuing. My Realtek integrated sound was not affected this time, it still worked.


Success!

Alright, I tried that, it didn't work.

Also to rocktalkrock,
BIOS Version/Date American Megatrends Inc. 1707, 12/13/2013
SMBIOS Version 2.7
BIOS Mode Legacy

I got that from running msinfo32
Other than that, I wouldn't know how to find it

 

[rocktalkrock]

What I did when I bought a Radeon graphics card which has it's own sound chip:


When I installed new Radeon driver package the first time, I mistakenly chose express install which installs everything including the audio drivers. This caused my Realtek integrated audio to stop working because the Radeon audio chip was now the default.


So I uninstalled the Radeon drivers completely so I could start from scratch.


Then I launched the Radeon driver package installer again, but this time I chose "Custom Install" and deselected the audio drivers before continuing. My Realtek integrated sound was not affected this time, it still worked.


Success!

Alright, I tried that, it didn't work.

Also to rocktalkrock,
BIOS Version/Date American Megatrends Inc. 1707, 12/13/2013
SMBIOS Version 2.7
BIOS Mode Legacy

I got that from running msinfo32
Other than that, I wouldn't know how to find it

Just go to the Driver support page of your motherboard, choose your version of Windows, then download and run the latest Audio driver update. I don't know if it will fix your problem but it's quick and easy to do, so it's worth a try.

https://www.asus.com/ca-en/Motherboards/Z87A/HelpDesk_Download/

 

[onebocephus]

Alright, I tried doing the specifc driver they provided, it still doesn't work.
To note, when I have the Sounds dialog box open, the microphone shows that it isn't receiving input even when I am talking into it and when tapping it.

 

[Calvin7]

Audio on motherboard is Realtek ALC892 8-Channel High Definition Audio CODEC.

You need to manage multiple audio devices in Windows Control panel under Sound. You can only choose one and the one with HDMI audio is Nvidia.

 

[onebocephus]

Audio on motherboard is Realtek ALC892 8-Channel High Definition Audio CODEC.

You need to manage multiple audio devices in Windows Control panel under Sound. You can only choose one and the one with HDMI audio is Nvidia.

...I am not entirely sure what you mean. I've already stated that I've done just about everything with drivers at this point, be it only having only one sound driver installed/enabled(Including Nvidia's) I've tried not having the sound driver for the card come with, and had it install as well, both things didn't work. I've completely wiped all drivers and windows to reinstall them all. I've Had no sound drivers, and then installed only the Realtek ones, and done the same for Nvidia. Nothing I am doing helps. At this point I am feeling that it might not be a software issue. Even though my ACER monitor does produce sound for everything when I have my headphones unplugged, no headphones that I plug into the PC have sound. At this point, I've tired five sets of headphones.

 

[rocktalkrock]

1. In the BIOS is HD Audio controller enabled? "Advanced > Onboard Devices Configuration > HD Audio Controller"

HD Audio Controller [Enabled]
[Enabled] Enables the High Definition Audio Controller.
[Disabled] Disables the controller.

2. Do you have Realtek HD Audio Manager software on your computer?

 

[onebocephus]

1. In the BIOS is HD Audio controller enabled? "Advanced > Onboard Devices Configuration > HD Audio Controller"

HD Audio Controller [Enabled]
[Enabled] Enables the High Definition Audio Controller.
[Disabled] Disables the controller.

2. Do you have Realtek HD Audio Manager software on your computer?

Yes, for both.

 

[onebocephus]

bump
Problem still not fixed

 

[rocktalkrock]

bump
Problem still not fixed

What do you see if you right-click the sound icon in your taskbar and choose "Open Volume Mixer" & "Volume control options"? What is default?