Question No video

ZachSense

Distinguished
Mar 14, 2015
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Hello, I was in the middle of playing Tarkov when all of the sudden my monitors both lost video, and I no longer had audio. At the same time the monitors lost video my keyboard lights shut off momentarily then turned back on, as well as my steelseries audio thing (both plugged into usb of motherboard). The fans on the gpu also shut off. I then restarted my computer and the gpu fans no longer spin on startup and has no sign of life (no video to monitors). My cpu & case fans still spin on startup and the computer seems to work althought I can't see anything because no video.

My specs are as follows:

CPU:5600x
Motherboard: MSI B550 A PRO
RAM: Corsair 16gb 3600mhz
SSD:500gb m.2 samsung ssd
GPU: Sapphire RX 480 8GB
PSU: EVGA 650W G3 supernova 80+ gold

So far I have tried reseating the GPU, unplugging and replugged the power connectors to the GPU, and clearing the CMOS. I have a friend bringing me a spare GPU to plug in tomorrow but if anyone has any other thoughts/suggestions as to what to do in the current moment it would be much appreciated :). I will update this thread when I've plugged in the spare GPU. Thanks!
 
How old is the PSU in your build? Make and model of the donor GPU you're having your friend bring over? Was the GPU, you currently have, purchased brand new?

The PSU is brand new, got it two months ago. I plugged in my friends EVGA gtx 750ti (only gets power from MOBO) today and I got video. The RX 480 was purchased by me brand new when it first came out. I tried using compressed air to get what little dust was in it out and that didn't help. I also switched the psu cable from the VGA1 to VGA2 plug in and that also didn't help. Not sure what else to do at this point