Nondestructive system recovery documents hiding?

[suey676]

Hello,
I performed a system recovery on my computer today after it was not booting up. I believe I chose a non destructive one, however I can only view past documents from the two user accounts from 5yrs ago and cannot view anything from the main user account. I have been to the safe mode and changed all that, and I still cannot view any of my documents or pictures as the administrator. Any help would be greatly appreciated as I am going out of my mind right now.

 

[tigsounds]

I have been to the safe mode and changed all that

Nope...my crystal ball just can't see what all you did. You'll just have to say it, all.


Ok, you're going out of your mind, but we need to know exactly what you did to determine from an independent point of view what happened.

 

[suey676]

followed this off the hp website
http://h10025.www1.hp.com/ewfrf/wc/document?docname=nph00268&lc=en&cc=us&dlc=en


ISSUE:
When a user creates multiple accounts and saves information onto each account, the information is stored under that account name. If a non-destructive system recovery is then run on the system, the customer cannot access the necessary files of the account, although the files are stored in each account.
SOLUTION:
In order to resolve this issue we need to change the security privileges of the folder to enable access to each of the folders. Follow these steps to gain access to the folders:

1.
Restart the computer into Safe Mode.
1.
Shut down the computer.
2.
Power on, and when the blue HP Invent or Compaq screen appears, keep tapping F8 . This displays the Windows Advanced Options Menu .
3.
Use the arrow keys to move up to Safe Mode and press Enter .
4.
Press Enter on Microsoft Windows Whistler Personal or Microsoft Windows XP Home Edition .
2.
Click Administrator and, if applicable, enter the password and press Enter .
3.
A window will appear asking you for confirmation of keeping in Safe Mode . Click Yes .
4.
Click Start and My Computer . Then, double-click the main hard drive (C: ) and Documents and Settings .
5.
Right-click the folder name of the user account and click Properties .
6.
Click Security .
7.
Click Advanced .
8.
Click Owner (see Figure 1 arrow 1).
9.
Place a check mark in Replace owner on subcontainers and objects (see Figure 1 arrow 2).
Figure 1: Advanced Security Settings
10.
Click Apply .
11.
Click Yes to the security message.
12.
Click OK .
13.
Click OK again.
14.
Restart the computer and access will be granted to all folders of the user accounts.