Not sure if my motherboard is dead or psu or if I have another problem.

megasan

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Mar 21, 2014
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I have just built a new PC and while it was installing windows I left the room. I came back after 5 minutes to see that my computer was off and I could not turn it back on. I noticed that none of the motherboard LEDs were on. I think its probably the motherboard or the psu but I'm not sure.

My components are:
Asus Z97-PRO WI-FI AC
Intel i5 4690k
GSkill 8gb
Samsung evo 840 500gb
Seasonic m12ii 850w
Gigabyte gtx980
 

megasan

Reputable
Mar 21, 2014
7
0
4,510
thanks for the fast reply, turns out the problem is the power supply. it failed the paper clip test. I tested the fuse in the plug and it was fine so now any ideas?
 
Where did you buy it from? If from Amazon or Newegg, I'd give them a call and request a replacement or return. If you can't return it to the retailer, contact Seasonic and request an RMA. I believe they allow advance RMA, meaning they'll send you a replacement before they receive the dead unit from you, but you'll have to ask.

Kind of sucks to have a brand-new component fail, but at least you know it's still under warranty.

http://www.seasonicusa.com/rma.htm