Question Nothing happens when installing Intel LAN Drivers... crash everytime I try to connect to wifi

Feb 27, 2022
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Hey all,

Noob PC builder with a noob build. I previously posted about my PC not working for unknown reasons, I'm pretty sure I've narrowed it down to the wi-fi card.

The issue is that my monitor consistently loses signal 3 minutes after connecting to wifi. After I lose that signal, I cannot get it back, no matter what. I've had to just reinstall windows and start over. I've tried reseating wifi card, RAM, GPU, SSD. I also tried installing my wifi card drivers before installing the card itself. My guess right now is that the card is faulty, and I'm going to exchange it.

However, I also don't think the Intel LAN driver for my motherboard is installing correctly. Every time I try to install (by double clicking AsusSetup), nothing happens. I've also tried running as administrator, and still nothing happens. Again, I'm a total noob, so I'm guessing that there could be an issue here as well. I've looked around to see if anyone has had the same problem, but haven't had much luck. Could anyone help out with this?

I'm going to try plugging my card into the other PCIE port to see if that does anything. I've yet to try connecting to internet with an ethernet cable, but that's going to be my next step if the other port doesn't change anything. If it works, I'll take it that my wifi card truly is the problem, but I'm still worried about the Intel LAN driver.

My setup:
  • CPU: Ryzen 5 3600 with stock cooler
  • MOBO: ASUS Rog Strix B450-F Gaming ii
  • RAM: Corsair Vengeance LPX 2x8gb 3000MHz (on QVL)
  • GPU: MSI Ventus 3x GeForce RTX 3060 (OC edition)
  • STORAGE: WD Blue SN550 NVMe SSD (1 TB)
  • PSU: EVGA 650 B5 650W 80+ Bronze
  • WI-FI CARD: ASUS Dual Band 802.11AC Wireless-AC2100 Pci-E Bluetooth 5 Gigabit WiFi Adapter, 160MHz Support (Pce-AC58BT)
 
It does sound like a faulty wifi card

have you tried using the intel installer?
https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

i don't think you need to have a cable attached to update the drivers.

Thanks for the response. I actually removed the wifi card altogether, and just tried to connect to internet via an ethernet cable, and the same issue still happened. I'm assuming that installer requires internet? I can't connect to the internet at all, wired or otherwise. I'm not sure what to think other than there's an issue with my motherboard - thoughts?