Question Nt_wrong_symbols related BSODs with new WIFI adapter

sti16

Prominent
Nov 26, 2019
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510
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My friend has been having issues with WIFI related BSODs for a while now and after receiving a slightly different model from the manufacturer (Simplecom NW392), I am seeing nt_wrong_symbols as the cause of the crashes (it was rtwlanu.sys before).

Attached is a link to one of the crash dumps:

https://1drv.ms/u/s!Au_wXx6AhDbAdxl7YQfD_jxKjQ8?e=sGpfbR

I would be grateful for any help/solutions/explanations to the problem.
 

Colif

Win 10 Master
Moderator

sti16

Prominent
Nov 26, 2019
23
0
510
0
don't need to read dump to know thats the Realtek Wireless LAN driver.
realtek chip - Realtek RTL8192EU

newest driver is 2018 - https://www.realtek.com/en/component/zoo/category/rtl8192eu-software

He should buy an AX model adapter, many of the cheap ones use old chips that are starting to cause BSOD on win 10. If he pays slightly more for a new adapter based on WIFI 6, he might have a better time.
Thanks for the response.

I've assumed the crashes on the replacement adapter were also driver related, but nt_wrong_symbols now shows up in the crash dumps.
Would you be able to explain what this means?

EDIT: Do you think any of these would suffice as a replacement?

https://au.pcpartpicker.com/products/wireless-network-card/#V=6000&i=4,3&sort=price&page=1
 
Last edited:

Colif

Win 10 Master
Moderator
i will get someone to check dumps, he might be able to explain what nt_wrong_symbols means but it could be the debugger lacks the symbols to read the names.

wow, no WIFI 6 adapters on part picker... i see a few on here - link
only way to avoid old drivers is buy an AX or WIFI 6 (it means same thing) USB adapter, They more expensive but should last longer.
something like https://www.umart.com.au/TP-Link-Archer-TX3000E-AX3000-Wi-Fi-6-Bluetooth-5-0-PCI-E-Adapter_52704G.html

if its below $50 its likely old tech and you run into driver problems again

AC2100 also appears to mean WIFI6.
 

gardenman

Admirable
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/mx2opaLu/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:012021-9625-01.dmp (Jan 19 2021 - 19:58:56)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for rtwlanu.sys
Probably caused by:memory_corruption (Process: RtWLan.exe)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 36 Sec(s)

BIOS info was not included in the dump file. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

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