Hey Guys,
I'm trying to figure out an issue with a friend's external harddrive. He has a 4TB G-Drive with USB-C that's been formatted in NTSC. It has approx. 200 GB of data that is only read on the WIN 10 machine that he formatted the drive on. When he takes to both a WIN7 and other WIN10 machine it mounts but shows up as an empty drive. Is it possible that there was an encryption option enabled thus only allowing the drive to be seen on his computer? I asked if he remember such an option but he's about as tech savvy as a corpse. I was also thinking maybe driver issues but the drive mounts on the other computers so that's likely not the case. If it happens to be an encryption issue, is there a way around it on the other systems?
Thank you
I'm trying to figure out an issue with a friend's external harddrive. He has a 4TB G-Drive with USB-C that's been formatted in NTSC. It has approx. 200 GB of data that is only read on the WIN 10 machine that he formatted the drive on. When he takes to both a WIN7 and other WIN10 machine it mounts but shows up as an empty drive. Is it possible that there was an encryption option enabled thus only allowing the drive to be seen on his computer? I asked if he remember such an option but he's about as tech savvy as a corpse. I was also thinking maybe driver issues but the drive mounts on the other computers so that's likely not the case. If it happens to be an encryption issue, is there a way around it on the other systems?
Thank you