ntoskrnl.exe BSOD Windows 10

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Hardtry

Hardtry

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Aug 6, 2013
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Hey guys,

So, recently I upgraded my pc, from FX-8150+AMD M5A97 R2.0 to i5 4570+MSI Z87-G43-GAMING. The previous system ran fine with these memory sticks:
2x 4gb Kingston HyperX Fury 1866 MHZ at 1.5V
2x 2gb Teamgroup XtreemLV 2000 MHz at 1.67V

As I installed the new mobo+cpu the system would not boot. After placing in the memory one by one eventualy it managed to recognise 12GB, but the windows install would BSOD. So, I took out the Teamgroup memory, and had only 8GB of ram, everything ran fine. When I installed even one of those 2GB Teamgroup ones, random BSODs. So, I tought the problem was with the voltage differences. Went online, ordered another Kingston one. Installed it, and I have BSOD's yet again. They are pretty rare, maybe 1/day, and in the dump files ntoskrnl.exe is the one that is always there.They are completely random, one was when I was playing Mafia 3 today(CRITICAL_STRUCTURE_CORRUPTION) and other when I was listening to music on Spotify (DRIVER_IRQL_NOT_LESS_OR_EQUAL).

I tried a windows reinstall, did not help. Windows Memory Diagnostic found 0 problems, MemTest86(ran it once until it finished) same, 0 errors, so I don't understand where is the issue. In the BIOS, a suspicious thing that I've seen, is that the memory voltage is 1.67 (the Kingston sticker says 1.5) is that normal? Also, windows task manager states that the ram is at 1333 MHz, but the BIOS says 1866, CPU-Z also says 933. What should I try?
 
Solution
D
Do your existing, working sticks work in both slots 1 and 3 and slots 2 and 4? If so the board is fine. And buying a new board does not solve your problem of having mixed RAM that doesn't work together. RAM is sold in kits for a reason.
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i would suspect the lan drivers as being cause though you already updated to latest Killer drivers? the drivers on the MSI site are version 1.1.65.1138 from March I think (or January), latest on killer site are version 1.4.1466 dated 21 August 2017, I would update to those.

if someone else looks at this, they will see NTIOLib_X64.sys and tell you to uninstall MSI Afterburner, its possible its actually part of live update 6 or supercharger, if you have either of these. It wasn't on your PC until I asked you to install MSI Live update so there is that. The file name is associated with overclocking utilities.
 
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New BSOD as expected... I will try running only on dual channel 2x4GB, and maybe that will fix it, so I know the motherboard is 100% the fault. If this is the case I will think about either giving those 2x4gb that I just bought back either replacing the mobo.. I don't know if 8gb of ram is enough.

Latest dump: https://we.tl/RBk0c91VVF
 
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where did you get your win 10 installer from? Is this a licensed copy of win 10? it looks like you have an activation server running, this indicates a pirated copy.

If you do have a licence, I would suggest a fresh install of win 10 using the Windows 10 media creation tool to make the USB and see if you get same errors again, as at least it will be a clean copy of the latest version of win 10.

We can't fix an already broken copy of windows.
 
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I have a genuine windows 10 key, but the thing is I do not remember if the last time I installed windows was with an iso from the media creation tool or from elsewhere. I will wait till I get a new BSOD, in which case I will reinstall. If I don't get one, it's clearly the motherboards fault.
 
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It's been 2 days, and no crash since running only with 2x 4gb. I have not tested if this is enough, but the bad thing is that I cannot send one of the new bought sticks back, so maybe I will have to change my motherboard. I found an Asrock Z87 Extreme 4 for cheap, is it a good board?
 
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I haven't had that board but I think Asrock make good boards. It sure looks like the motherboard is to blame

According to last dump, this was your ram
Size Speed Manufacturer Part No.
-------------- -------------- ------------------- ----------------------
4096MB 1333MHz Kingston KHX1866C10D3/4G
4096MB 1333MHz Kingston KHX1866C10D3/4G
4096MB 1333MHz Kingston KHX1866C10D3/4G
4096MB 1333MHz Kingston KHX1866C10D3/4G
Click to expand...
so did you have 4 x 4gb installed or is the report just wrong?
 
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Do you have them running in XMP mode? http://www.tomshardware.com/answers/id-1880846/msi-z87-g43-showing-1333mhz-1600mhz.html

I see in 1st post that bios sees it as right speed though?

before buying a new motherboard, try a fresh install again and see if it changes anything. Use the media creation tool I suggested. I have since discovered that the 2 files we thought showed a bad copy are on all win 10 installs and feel sorry about suggesting otherwise...
 
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My ram speed is set to Auto, and displays 1866 in the BIOS, also if I set them to 1866 manually, windows still shows 1333... these Kingston ones don't support XMP sadly. I reinstalled windows once.. when I had only 3 of these Kingston rams and it did not help.
 
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Long thread here. To be clear you're using 3 sticks of RAM. A matched kit of 2 sticks and a single stick that isn't matched?

Take away the unmatched stick. Still causing errors?

Run memtest? Any errors at all?

http://www.memtest.org/
 
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So, for anort3.. I started with 2 Kingston sticks and 2 Teamgroup ones. WIth the teamgroup ones instant BSOD, even the windows install gave a BSOD. So, I took them out, and everything was ok for a couple of days. Then, I bought another kingston stick, because I said 8GB is not enough. The BSOD's reappeared. After nothing proved usefull in this tread, I tried buying even one more Kingston one, si I have 4. This still gives BSOD's.

At this moment, I am running on 2x 4GB from Kingston, and it gives me no bluescreens. I tried Windows memory diagnostic, memtest, some other memory testing software that ran while in windows. No errors whatsoever. I am pretty sure now that it's a mobo fault.. but.. could it be a bent pin? The previous owner confirmed to me, that he was running 2x8gb on this board (the thing with the board seems to be to run a max ammount of 2 sticks)
 
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You really haven't proven anything yet except the RAM you've bought isn't playing nicely together. Mixing and matching RAM, even RAM of the same speed from the same manufacturer is not guaranteed to work. If your 2 known working sticks work correctly in slots 1 and 3 and also work correctly in slots 2 and 4 then I'd say your board is fine. This is especially true as we're talking about low end Kingston RAM that doesn't even have XMP profiles embedded.

Do you have the latest BIOS installed?

CPU-Z reads actual speed. RAM is sold at effective speed for marketing purposes. Since DDR = double data rate ( it sends information on both the rising and falling edges of the clock cycle ) you double the speed read in CPU-Z. So DDR3 1866 reads as 933 in CPU-Z and that is correct. Windows task manager can be ignored.

Your best bet is to buy a matched kit of 2 x 8GB.
 
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CPU-Z shows 933, also, I have the latest BIOS. Buying 2x 8GB after I already own 16GB (let's say 12 as I can send 1 stick back) would be a far more costly measure than buying another board. I will try to install the 2 other Kinstone sticks (replace the installed ones) to see how that works.

One of my questions remain, could it be a bent pin or something in the socket?
 
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Do your existing, working sticks work in both slots 1 and 3 and slots 2 and 4? If so the board is fine. And buying a new board does not solve your problem of having mixed RAM that doesn't work together. RAM is sold in kits for a reason.
 
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Solution
To be honest I did not try slots 1-3, as the motherboard manual says to use slots 2-4, or 1-2-3-4. I will try this now. But.. couldn't it just be that the motherboard has some issue so that it can't use correctly more than 2 slots?
 
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Hello, no issues with two stick.. but none of them was in a set. I upgraded my ram throughout the years. But, i tried the only combo I did not try before, my oldest 2 sticks and the last one i bought. It's been 3 days now without a BSOD. Maybe the 3'rd one I bough had some compatibility issues with the rest. I will come back with a concrete answer when I am 100% sure.

 
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No BSOD's till now, so I returned that stick, and I how have the remaining 3, 12GB, running fine. Thank you everyone for the help and every suggestion, I am really graceful.
 
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