My computer has been crashing over and over, I did a clean instill of windows 10 and it still crashed. I updated all of my drivers with driver easy but it still crashed. It happens randomly and not during any specific activity, but I've narrowed it down to ntoskrnl.exe and ntkrnlmp. I looked up solutions in other threads, but still no success. I think it might also be caused by graphics card drivers but a clean install didn't fix it, so i'm really not sure what to do? If needed I can upload minidump files.
Colif
Win 11 Master
- Jun 12, 2015
- 67,209
- 7,040
- 168,140
I know you can burn it onto DVD instead, I don't think it includes HDD as a choice: https://www.memtest86.com/technical.htm#win
the professional version lets you run it over a network but its cheaper to just buy a USB drive.
the professional version lets you run it over a network but its cheaper to just buy a USB drive.
https://drive.google.com/file/d/1AQe2vUIKQhV44mb5cHePN2cDV7Xv-4Jw/view?usp=sharing
The most recent crash.
I don't think it crashes as often now, and I don't think it has crashed in the middle of playing any games, just while browsing.
The most recent crash.
I don't think it crashes as often now, and I don't think it has crashed in the middle of playing any games, just while browsing.
- Jun 16, 2016
- 4,266
- 507
- 26,590
I ran the dump file through the debugger and got the following information: https://pste.eu/p/Iwzh.html
File: 050718-4671-01.dmp (May 7 2018 - 22:37:35)
BugCheck: [BAD_POOL_HEADER (19)]
Probably caused by: Pool_Corruption (Process: RobloxPlayerBeta.exe)
Uptime: 0 Day(s), 6 Hour(s), 29 Min(s), and 28 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
File: 050718-4671-01.dmp (May 7 2018 - 22:37:35)
BugCheck: [BAD_POOL_HEADER (19)]
Probably caused by: Pool_Corruption (Process: RobloxPlayerBeta.exe)
Uptime: 0 Day(s), 6 Hour(s), 29 Min(s), and 28 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
Colif
Win 11 Master
- Jun 12, 2015
- 67,209
- 7,040
- 168,140
looks up roblox, thinks... well, it is a beta so maybe it just crashed,,,
Anyway, i can't see any drivers that stand out and yell Me Me apart from a Logitech one from 2013 but knowing them, it hasn't got a new version. There is a newer version of Logitech gaming software but it may still use the same driver.- I would link it but the Logitech site is only offering the Max OS version to me which is not even close to right.
LAN driver would be 1st guess, but its fairly new.
wait and see if we get another BSOD.
sounds like fun... Did you get it from Microsoft store? https://www.microsoft.com/en-au/store/p/roblox/9nblgggzm6wm
Anyway, i can't see any drivers that stand out and yell Me Me apart from a Logitech one from 2013 but knowing them, it hasn't got a new version. There is a newer version of Logitech gaming software but it may still use the same driver.- I would link it but the Logitech site is only offering the Max OS version to me which is not even close to right.
LAN driver would be 1st guess, but its fairly new.
wait and see if we get another BSOD.
It isn't from the store and I don't think its related to Roblox. I do have a sorta old logitech keyboard and mouse so it could be one of the sources of the crashing. My computer has been crashing less since the rma, so I believe ram might have been one of the factors too.
I will catch the next BSOD and upload the minidump.
- Jun 16, 2016
- 4,266
- 507
- 26,590
I ran the dump files through the debugger and got the following information: https://pste.eu/p/zVex.html
File: 051118-4796-01.dmp (May 11 2018 - 17:27:23)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: chrome.exe)
Uptime: 0 Day(s), 1 Hour(s), 05 Min(s), and 49 Sec(s)
File: 051118-4750-01.dmp (May 11 2018 - 16:20:56)
BugCheck: [PFN_LIST_CORRUPT (4E)]
Probably caused by: memory_corruption (Process: MsMpEng.exe)
Uptime: 0 Day(s), 0 Hour(s), 36 Min(s), and 19 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
File: 051118-4796-01.dmp (May 11 2018 - 17:27:23)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: chrome.exe)
Uptime: 0 Day(s), 1 Hour(s), 05 Min(s), and 49 Sec(s)
File: 051118-4750-01.dmp (May 11 2018 - 16:20:56)
BugCheck: [PFN_LIST_CORRUPT (4E)]
Probably caused by: memory_corruption (Process: MsMpEng.exe)
Uptime: 0 Day(s), 0 Hour(s), 36 Min(s), and 19 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
Colif
Win 11 Master
- Jun 12, 2015
- 67,209
- 7,040
- 168,140
based on fact both of the programs that crashed are internet based programs, Chrome & Defender, I would update your LAN drivers from here: http://www.realtek.com.tw/Downloads/downloadsView.aspx?Conn=4&DownTypeID=3&Langid=1&Level=5&PFid=5&PNid=13
I would also run an anti virus scan to be safe.
I would also run an anti virus scan to be safe.
https://drive.google.com/file/d/1gBIdukgerkoG1v4hbgE1aLTgjdA9Fnv0/view?usp=sharing
https://drive.google.com/file/d/1_68mUEvP64_P3NWa5JlVjTRmgj2JZygz/view?usp=sharing
https://drive.google.com/file/d/1lSLNggZqmWwY9MD4TDYcfWGAjd5JFFPZ/view?usp=sharing
I updated Lan Drivers, and I believe its an internet or writing to the ssd problem because I believe one was during a windows update, and the other two were during steam downloads.
https://drive.google.com/file/d/1_68mUEvP64_P3NWa5JlVjTRmgj2JZygz/view?usp=sharing
https://drive.google.com/file/d/1lSLNggZqmWwY9MD4TDYcfWGAjd5JFFPZ/view?usp=sharing
I updated Lan Drivers, and I believe its an internet or writing to the ssd problem because I believe one was during a windows update, and the other two were during steam downloads.
- Jun 16, 2016
- 4,266
- 507
- 26,590
I ran the dump files through the debugger and got the following information: https://pste.eu/p/UCeE.html
File: 051218-4953-01.dmp (May 12 2018 - 18:46:11)
BugCheck: [ATTEMPTED_WRITE_TO_READONLY_MEMORY (BE)]
Probably caused by: memory_corruption (Process: steamerrorreporter.exe)
Uptime: 0 Day(s), 0 Hour(s), 15 Min(s), and 27 Sec(s)
File: 051218-4937-01.dmp (May 12 2018 - 18:30:19)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: MsMpEng.exe)
Uptime: 0 Day(s), 0 Hour(s), 02 Min(s), and 45 Sec(s)
File: 051218-4437-01.dmp (May 12 2018 - 17:59:59)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: WerFault.exe)
Uptime: 0 Day(s), 6 Hour(s), 15 Min(s), and 53 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
File: 051218-4953-01.dmp (May 12 2018 - 18:46:11)
BugCheck: [ATTEMPTED_WRITE_TO_READONLY_MEMORY (BE)]
Probably caused by: memory_corruption (Process: steamerrorreporter.exe)
Uptime: 0 Day(s), 0 Hour(s), 15 Min(s), and 27 Sec(s)
File: 051218-4937-01.dmp (May 12 2018 - 18:30:19)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: MsMpEng.exe)
Uptime: 0 Day(s), 0 Hour(s), 02 Min(s), and 45 Sec(s)
File: 051218-4437-01.dmp (May 12 2018 - 17:59:59)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: WerFault.exe)
Uptime: 0 Day(s), 6 Hour(s), 15 Min(s), and 53 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
Colif
Win 11 Master
- Jun 12, 2015
- 67,209
- 7,040
- 168,140
Well, storage is classified as memory too, what storage do you have? Download and run HDtune free on the drives and check the health tab as it shows its SMART (Self Monitoring & reporting Tool) scores here and might give a clue.
The werfault.exe is used for Windows Error Reporting. It is a feature that allows Microsoft to track and address errors relating to the operating system, Windows features, and applications. It gives you the option to send data about errors to Microsoft and to receive information about solutions.
Steam Error Reporter is very similar, your PC can tell something is wrong
Do a search of cortana for Reliability history and open the control panel choice
this will show any errors that are being reported by the system. If you click the red x on errors it will show a line description, click on view technical details and perhaps show the images here. The blue circles just show windows updates
The werfault.exe is used for Windows Error Reporting. It is a feature that allows Microsoft to track and address errors relating to the operating system, Windows features, and applications. It gives you the option to send data about errors to Microsoft and to receive information about solutions.
Steam Error Reporter is very similar, your PC can tell something is wrong
Do a search of cortana for Reliability history and open the control panel choice
this will show any errors that are being reported by the system. If you click the red x on errors it will show a line description, click on view technical details and perhaps show the images here. The blue circles just show windows updates
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