Question Numerous FPS issues Ryzen 2600x, Rx580

[DeadZeddicious]

My PC is having multiple issues with FPS and i cant figure out what the problem is. I am using current drivers, and the Radeon software is installed.
Current Issues:
*In game FPS tearing, even when it says 60. (switching from Low to Ultra gfx settings does seemingly nothing)
*Massive FPS boost when i tab out of the game and look up stuff on my 2nd monitor. (big visual difference when i look, but fps drops when i tab back in.)
*Massive video lag on 2nd monitor whenever I'm playing a game on my main monitor. Even if its simple games like Minecraft.
*I occasionally stream, and even when I put stream labs OBS in performance mode, i still have bad performance.

General specs: Ryzen 2600x, Rx580 8GB, 32GB Ram. EVGA 600w PSU

Monitor 1: Asus VP28U 3840x2160 , Monitor 2: Acer G276HL 1920x1080.

Heres some DXDIAG info, Thank you so much for your help.

------------------
System Information
------------------
Time of this report: 3/30/2021, 16:31:13
Machine name:
Machine Id: {E4DF2DF0-B276-4AC3-8455-DCD428910675}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B450 AORUS PRO WIFI
BIOS: F2 (type: UEFI)
Processor: AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32718MB RAM
Page File: 15532MB used, 22050MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Radeon RX 580 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_22FC1458&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24530 MB
Dedicated Memory: 8171 MB
Shared Memory: 16359 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.641602,0.334961), Green(0.291016,0.635742), Blue(0.153320,0.042969), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: G276HL
Monitor Id: ACR0300
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\amdxc64.dll
Driver File Version: 27.20.15003.1004 (English)
Driver Version: 27.20.15003.1004
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2021 5:00:00 PM, 1958240 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-249F-11CF-0474-67385CC2D635}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x22FC1458
Revision ID: 0x00E7
Driver Strong Name: oem5.inf:cb0ae414b1a1994b:ati2mtag_Polaris10:27.20.15003.1004😛CI\VEN_1002&DEV_67DF&REV_E7
Rank Of Driver: 00CF2000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Card name: Radeon RX 580 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_22FC1458&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24530 MB
Dedicated Memory: 8171 MB
Shared Memory: 16359 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.632812,0.339844), Green(0.310547,0.632812), Blue(0.158203,0.060547), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VP28U
Monitor Id: AUS28B1
Native Mode: 3840 x 2160(p) (59.997Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\amdxc64.dll
Driver File Version: 27.20.15003.1004 (English)
Driver Version: 27.20.15003.1004
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2021 5:00:00 PM, 1958240 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-249F-11CF-0474-67385CC2D635}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x22FC1458
Revision ID: 0x00E7
Driver Strong Name: oem5.inf:cb0ae414b1a1994b:ati2mtag_Polaris10:27.20.15003.1004😛CI\VEN_1002&DEV_67DF&REV_E7
Rank Of Driver: 00CF2000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

 

[Vic 40]

System Information
------------------
Time of this report: 3/30/2021, 16:31:13
Machine name:
Machine Id: {E4DF2DF0-B276-4AC3-8455-DCD428910675}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B450 AORUS PRO WIFI
BIOS: F2 (type: UEFI)
Processor: AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz

Seems you have about the first bios, think it would be good to update to the latest. Unfortunately will that have to be in steps,
First make sure you have the latest chipset drivers,
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

then update to bios version F32,
then install the EC FW Update Tool, a vid that explains the how to for this (there is subtitling),

View: https://www.youtube.com/watch?v=i-8WydDhxD8


then update to bios version F40,
think after this you can update to bios version F61a.

There are some things mentioned with certain bios after F40 to do the same as is told under F40, but think that only applies if you go directly to those and skip F40, why i suggest to do F40. Don't know how it will work out if you just go from F32 to F61a since nothing is mentioned with the bios files after F50, but think what i explained above (steps) should keep you safe.

Oh for the downloads,
https://www.gigabyte.com/nl/Motherboard/B450-AORUS-PRO-WIFI-rev-1x/support#support-dl-bios
bios files and under "utility" the EC FW Update tool.

Just unpack the bios files and put them on a FAT32 formatted usb stick. Can be all needed at once, just make sure when updating you keep the correct order, if thinking you might make a mistake put each seperately on the stick and remove the previous one. Do not interupt a bios update! Not for anything!

 

[DeadZeddicious]

Just unpack the bios files and put them on a FAT32 formatted usb stick. Can be all needed at once, just make sure when updating you keep the correct order, if thinking you might make a mistake put each seperately on the stick and remove the previous one. Do not interupt a bios update! Not for anything!

Thank you Vic, I don't know why i haven't update my BIOS. I guess its just one of those things that can slip your mind since its not all in your face like other updates. Although I don't think this is causing my FPS issues, you're right and it needs to be done.

 

[Vic 40]

I hope it will help since ram and cpu are a big part of fps as well and optimisations for those might certainly help. Ram is running at rated specs?

 

[DeadZeddicious]

I hope it will help since ram and cpu are a big part of fps as well and optimisations for those might certainly help. Ram is running at rated specs?

Yeah, nothing is currently OC'd. i cleared all GPU drivers with AMDs DDU tool, reinstalled and set everything to default. I noticed a difference, but it still not 100%. I know my PC isnt super high end, but i shouldnt have any issues with 1080p and 60fps. Especially in a game like Dead by Daylight.

 

[Vic 40]

Would really like to see what that bios update does.

 

[DeadZeddicious]

Would really like to see what that bios update does.

Apologies, i had to take care of some other stuff. I am now on the F61a BIOS, so we will see what happens.
Also, something else really weird happened 30 minutes before i did the updates. My monitors went black, and the youtube video i was watching kept playing but was stuttering non stop. I had to hardkill the PC. Nothing on event viewer, except for the hard shutdown.

 

[DeadZeddicious]

Just had it happen again. Screens went black, sounds continued stuttering. Starting to wonder if the 600w psu is not enough. Here's a short video of the card.

View: https://youtu.be/Pj4g8jzZXcY

 

[Vic 40]

Think that the white led should be on permanently or the other way round, so if it flashes is there likely a power problem. The wattage isn't the problem then, your pc should run fine on a 550watt psu, but it needs to be good quality. In that case with EVGA the lower end psu's aren't great so maybe that an upgrade to a better quality psu might help.

Might be the gpu, so did you have an opportunity to test it in another system?

I guess this is after the bios update s that didn't help.

 

[DeadZeddicious]

I have always suspected this GPU was faulty, but I've never been able to expose its problem. Ive also been trying upgrade to a 3060ti for months, but everyone knows thats near impossible lately. I know my basic 600w PSU wasn't gonna cut it when I did that, so I've been planning on picking up a Corsair RM750x. Thoughts?

I do have my old rig i could test it in. I just Frankenstein'd it together so my wife could play the Sims lol. It had decent components except for the fact that the only backup gpu I had is an HD Radeon 5770 from 2009 lol.
AMD FX8350 and ASUS M5A97, so I was planning on moving the RX580 into that machine when I finally upgraded anyways.

 

[Vic 40]

I have always suspected this GPU was faulty, but I've never been able to expose its problem. Ive also been trying upgrade to a 3060ti for months, but everyone knows thats near impossible lately. I know my basic 600w PSU wasn't gonna cut it when I did that, so I've been planning on picking up a Corsair RM750x. Thoughts?

Might be both, that 750RMx will do you good for quite a while, a650watt would do fine with the 3060 ti, but the overhead would keep the door open for an upgrade higher than that.

I do have my old rig i could test it in. I just Frankenstein'd it together so my wife could play the Sims lol. It had decent components except for the fact that the only backup gpu I had is an HD Radeon 5770 from 2009 lol.
AMD FX8350 and ASUS M5A97, so I was planning on moving the RX580 into that machine when I finally upgraded anyways.

If you could do that would that be nice .

 

[DeadZeddicious]

If you could do that would that be nice .

So that Frankenstein PC only has an HDD currently. i have a spare NVME m.2 2280 512gb SSD I'm not currently using, but the M5A97 doesn't have an actual M.2 slot. It does have:
1 x PCIe 2.0 x16 (blue)
1 x PCIe 2.0 x16 (x4 mode, black)

So the Blue ill be using for the RX580, but i was thinking about picking up for the black slot:
Amazon.com: M.2 NVME to PCIe 3.0 x4 Adapter with Aluminum Heatsink Solution: Computers & Accessories

Seems to be the cheapest option i have to slap an SSD in the machine. The 3.0 card should run fine in a 2.0 slot right, just reduced speeds?
Edit: I double checked and it does seem that this mobo can boot to PCI E

 

[Vic 40]

Just an hdd doesn't really matter for testing, it will just load slow.

And i honestly don't know if that motherboard will recognize the pcie adapter.

 

[DeadZeddicious]

Just an hdd doesn't really matter for testing, it will just load slow.

And i honestly don't know if that motherboard will recognize the pcie adapter.

Well i got the frankenstein PC put together with the RX580, windows installed/updated and the latest AMD drivers installed and it ran everything beautifully. I was only running one monitor, so i guess ill test dual monitors tonight, but im really starting to think the 600w PSU just isnt cutting it or is malfunctioning.

the PSU in the frankenstein machine is the Cooler Master RS-700-ACAA-B1 700W. I could try to swap this psu into my main rig. Heres the deal though, that PSU was literally rained in. i let it completely dry, and it seems to run okay, but the fan makes a slight noise now. I didnt trust it, so i replaced it with the EVGA 600w (this was 2-3yrs ago now).

 

[DeadZeddicious]

Just an hdd doesn't really matter for testing

Also, I just noticed my NVME SSD might be running off the same bus as the GPU? Would that cause issues?

 

[Vic 40]

That second psu is low quality as well, would only trust it for this test, but would really recommend replacing that too. But since in that system the gpu works fine could it well be the 600watt psu, get something not lower than the Corsair CX 550watt in sych a system.
Look at something from tiers A+B, but no lower than tier C,

Article - [psucultists] PSU tier list rev. 14.8 (Final Update Jul '21)

PSU Tier List 4.0 rev. 14.8 (outdated) Last Update: 12-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue...

forums.tomshardware.com

And no that ssd on the B450 boards will be run directly of the cpu with it's own lanes.

 

[DeadZeddicious]

And no that ssd on the B450 boards will be run directly of the cpu with it's own lanes.

After switching the PSU and still having issues I decided to go back to the beginning. I messed with the settings in the Radeon software, disabled free sync. Except this time, I got a message saying my monitor will now handle the freesync. So I check my monitor settings and yep, sure enough freesync "on". I disabled it and everything seems to be running perfectly.

I'm honestly ashamed by this, but at this point, I just wanted it fixed. I guess its the simple things sometimes....

Thanks a ton for your help.