Nvidia Geforce GTX 570 Problems

UnluckyCharms

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Aug 23, 2013
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10,510
So I got a new comp about a year and a half ago. For around the first 8 months or so everything ran perfectly fine, no problems whatsoever but now I have been experiencing issues with my comp that I can only guess has something to do with my video card based on researching the symptoms its having on Google. The problem I am having is that on certain games my computer will freeze up and switch to a black, pink, or green screen and I will have to restart it to do anything. The strange thing about this is it will freeze with some games that aren't even graphically intense such as League of Legends but it can run a game such as ARMA 3 on high settings with far view distance and have no problems at all. Any help with this would be greatly appreciated as I do have a warranty but if its something I could fix myself without having to send it in and wait a month or so to get it back I would rather try and do that.
 
Solution
It could very well be a driver issue. Are you using the latest driver? Either way, it could have gotten corrupted. Run CCleaner and have it clean the system and registry of errors. Then install the latest driver for the card doing a clean install.
http://www.piriform.com/ccleaner
http://www.geforce.com/drivers

If you still have issues, you may need to uninstall the driver again and run Driver Sweeper from Safe Mode. Have it remove any graphic driver remnants it finds. Then re-boot and install the latest driver.
http://www.techspot.com/downloads/4266-driver-sweeper.html

Finally, if it is a heat problem you may need to replace the thermal paste between GPU and heat sync. If the card has been used for a few years and has gotten...
It could very well be a driver issue. Are you using the latest driver? Either way, it could have gotten corrupted. Run CCleaner and have it clean the system and registry of errors. Then install the latest driver for the card doing a clean install.
http://www.piriform.com/ccleaner
http://www.geforce.com/drivers

If you still have issues, you may need to uninstall the driver again and run Driver Sweeper from Safe Mode. Have it remove any graphic driver remnants it finds. Then re-boot and install the latest driver.
http://www.techspot.com/downloads/4266-driver-sweeper.html

Finally, if it is a heat problem you may need to replace the thermal paste between GPU and heat sync. If the card has been used for a few years and has gotten hot gaming, it may be all dried out.
 
Solution


I've went through numerous driver updates(actually just updated to the latest drivers yesterday) during the past 8 months or so that this has been going on and still no fix. I use the Geforce Experience to update them and also used it to optimize the game settings. I've tried reseating the card, I keep my comp clean (usually clean it at least once a month) and I make sure to keep my Windows updated. Heat isn't the problem because it will freeze to one of the colored screens while playing League of Legends which isnt very demanding at all but can run ARMA 3 at high settings and far view distance which makes my comp run a little hotter than normal but never has any problems.
 
I would still do the Driver Sweeper cleanup. You'll be surprised at how much gets left behind with driver updates. Even Nvidia's own "clean" install.
In lieu of that, since you say your system is kept crap-free and you don't seem to think you have any registry errors, I can only think of two things; failing card or possibly a virus. Although, I've never heard of those symptoms from a virus.
 
Is it possible for a card to fail that fast? I did have it shipped to me and they put in that foam that expands and pushes up against stuff inside of it and when I first got it and turned it on the comp made a loud clicking noise that seemed to be coming from the video card. It stopped before I could exactly pin point where it was but I'm pretty sure it was the fan in the card hitting something but it went away and I had no problems for 6-8 months or so. I'ma give the driver sweeper a try and see if that helps before resorting to sending it in but can I be sure that they will replace it as the card only acts up during certain games and not others and it seems to be random when playing those games. Thx for you help so far.
 
I'm kinda back-pedaling on the failing card idea since it seems to work fine in some games and not others. That would tend to make me lean towards software issues rather than hardware. I can't imagine the card failing in a less demanding game and not in the more demanding game.

Be sure you uninstall the Nvidia driver first. Then run DS from safe mode. Have it look for AMD, ATI. and Nvidia remnants. Then re-boot and re-install the latest driver.

I had a pair of GTX 570s in SLI until just recently. They were totally problem free for the several years I had them. The only thing I had to do was replace the thermal paste towards the end due to rising temps in demanding games.

Btw, you aren't saying the bare card was encased in expanding foam are you?
 


I unistalled the drivers then switched over to safe mode and used Driver Fusion to delete Nvidia under the display tab and PhysX under the PhysX tab. Both said that they couldnt remove everything without me buying the premium edition (which i refused to do just for a slim chance of it being the fix) but it defintily deleted some stuff. I then reinstalled the latest drivers and fired up Dead Space 3 after everything was finished installing and within 3 minutes my comp froze up and I got a yellow screen. Is there a driver sweeper program that will remove everything for free? When searching for one, Driver Fusion was recommended quite a bit but like I said I'm not gonna pay for it just to have a small chance of it working.
 
I have the program downloaded(it downloaded something called frostfire as well for some reason which I deleted). Do I need to just remove the Nvidia Display and Physx? Or do I need to delete the Nvidia Chipset as well as the AMD-Display along with it? Like I said I'm new to this and dont want to risk messing things up worse than they are.
 
I don't know what you're downloading. I just tried the link I posted above just now myself. All it does is download Driver Sweeper, nothing else. Yes, it offers a "Real...something" program. Just uncheck the box for that, and it will just install Driver Sweeper. I have no idea where you got "frostfire" from.

You don't want to touch anything but the GRAPHIC DRIVERS. Yes, that includes PhysX. But before you run DS in safe mode, uninstall the Nvidia graphic driver and PyhsX in Windows. Leave the chipset drivers alone.
 
I will try out the program now but within the program it says "updates are needed" and when I click on it it just takes me to the Driver Fusion site that I have already used. I'll post again after trying it out and let you know.
 
I uninstalled all the drivers then reset it in safe mode, used driver sweeper to get rid of the Nvidia Display drivers and the Physx Drivers, restarted again and installed the latest. I then fired up Dead Space 3 and again within like 3 minutes it went to a yellow screen and I had to restart.
 
Nah this is the only desktop I have and there was an AMD-Display option I could use but I didnt mess with it because i'm not sure what it is dealing with. Also when looking under the add/uninstall program I cant find anything dealing with AMD so im not sure if thats just an option within DS. If I delete it how do I go about getting the latest drivers for it? I just deleted the stuff dealing with Nvidia and physx when using the sweeper.
 
If you...
1) uninstalled the Nvidia driver and PhysX
2) ran DS and had it remove any remnants of Nvidia, AMD, and ATI graphic drivers it found left behind
3) re-booted and are now using the Windows generic graphic driver

... just go to http://www.geforce.com/drivers and select the driver for your card and OS and download it. PhysX will be part of the package. You don't have to install that separately. Run the driver installation package.
 
K, I will attempt that now and let you know how it goes after. It just confuses me because AMD and Nvidia are competing against one another and since I have Nvidia why would I have AMD on my comp too? Thx for the help so far though and like I said I will post results in a few min after I finish.
 
Well I uninstalled the drivers again and ran DS in safe mode removing AMD-Display, Nvidia-Display and Nvidia-PhysX. Restarted and reinstalled the latest drivers and once again tried Dead Space 3 which seemed to be running fine. Played for about 10 minutes without any hiccups before some friends wanted to play ARMA 3 which hasnt messed up on me yet. But after playing for about an hour or so I got a black screen with a yellowish tint and the comp froze. Maybe the card is failing, idk at this point. Its just super annoying because I paid good money for the comp and its only worked for a year and a half.
 
Yea I use it regularly but I only use it to clear my registry errors. Should I use the other portions of it to? I did it once but I didn't like having to go back and put my passwords in for stuff I had it saved to already lol. If it could fix the problem though it is def. worth a shot.
 
Hmmm... If you run the "Clean" portion, it shouldn't erase your passwords. It doesn't for me. I'm talking about the passwords stored in my browser. See if you can uncheck an option that is causing it.

The Registry clean should do the most for you, though. The Clean portion usually just rids the system of waste.

Without another card to try, it's going to be hard to determine where the problem lies, since we are slowly eliminating a software issue. What is the make/model of your motherboard?
 
A friend of mine has a somewhat older comp, probably 3-4 years old, i'm not sure what the make of the video card is but could I try that out without causing potential problems with something else to see if it is potentially my video card that is failing? I know it could run some of games that are causing my comp to fail right now such as League of Legends because I have played it before on his comp. As far as the motherboard I'm not exactly sure how to find the model but when I start up my comp it gives me the make, I will restart now and post it when I get back.
 
If the friend's card is another Nvidia 400, 500, 600, 700 series... it should work fine with your existing Nvidia driver. If it is an AMD based card, you'll want to disable your Nvidia driver and download/install the one for his card.

That MB is a good one. Not the newest anymore, but a nice one.
http://www.asus.com/Motherboards/SABERTOOTH_X58/
Have you got the card in the 1st PCIe X16 slot or the 2nd one? Try the other slot just for the heck of it.
And what is the BIOS version?