Nvidia Geforce GTX 570 Problems

[UnluckyCharms]

So I got a new comp about a year and a half ago. For around the first 8 months or so everything ran perfectly fine, no problems whatsoever but now I have been experiencing issues with my comp that I can only guess has something to do with my video card based on researching the symptoms its having on Google. The problem I am having is that on certain games my computer will freeze up and switch to a black, pink, or green screen and I will have to restart it to do anything. The strange thing about this is it will freeze with some games that aren't even graphically intense such as League of Legends but it can run a game such as ARMA 3 on high settings with far view distance and have no problems at all. Any help with this would be greatly appreciated as I do have a warranty but if its something I could fix myself without having to send it in and wait a month or so to get it back I would rather try and do that.

 

[UnluckyCharms]

How do I go about finding my BIOS version?

 

[clutchc]

It should be listed at the top of the screen during the initial boot up. If it is too fast to see, Windows System Information will report it.

 

[Memnarchon]

Hello.
May I ask as well which GTX 570 do you have? (Asus, MSI , etc etc and what model DCII TOP, TF3 etc etc...)

 

[UnluckyCharms]

I have school for most of the day but when I get back I will try and find the BIOS version for you. As far as the graphics card, it is a EVGA Nvidia Geforce GTX 570.

 

[UnluckyCharms]

BIOS version is 1.0.0.1019

 

[Ghoane]

UnluckyCharms, I really do hope that you are able to resolve your issue, but I think it's the card.

I've had an EVGA GTX 570 for about a year and a half now and have had the exact same issue (hard crash to black, pink , green, or yellow screen) for almost as long. The issue has occurred in multiple installs of Windows 7 and multiple versions of Linux accross 2 different motherboards. I have tolerated it, because it only seems to happen in about 1% of games.

Tochlight 2 is one game that comes to mind. Similar to your experience with LoL Torchlight 2 barely works the card, with peak usage at about 17%. The game will hard crash after anywhere from 20 minutes to 4 hours of play. I have noticed that I get sudden VRAM spikes (<100M to >1G about every 20 minutes) so I am suspicious of a VRAM issue (heat?). Minecraft is another game I see the issue with. As with you, graphically intense games that full load the card have never given me an issue.

Anyway, over the past year or so, I have come across many threads that describe our issue, on the very games that I have seen the issue on. EVGA 570 is almost always reported as the card exhibiting the issue (do a quick google search on "Torchlight EVGA 570"). I personally believe that there is a percentage of EVGA 570 cards that are duds when it comes to performing whatever these games that crash have in common. I had a pink screen crash last night while playing The Witcher, so I decided to do another round of forum searches and came across this thread.

As I said, I hope that you are able to resolve your issue, because the card has been very capable for me in 99% of games, but I think I'm going to go buy a 760 now.

 

[UnluckyCharms]

Yea my last attempt at fixing it before I send it in is to re install windows 7 and pray that it is a software issue that will get resolved by doing so. If not I will send it in but they have no way of replicating the problem I'm sure so I am going to have to fight customer service just to get the card replaced I'm sure. All in all much more of a headache than should be dealt with for the money that I paid. I will re post after I re install windows 7 and let you and whoever else may run into this problem in the future know if it fixes it for me.

 

[Joe BdonttellmeIcantusemyname]

UnluckyCharms, I really do hope that you are able to resolve your issue, but I think it's the card.

I've had an EVGA GTX 570 for about a year and a half now and have had the exact same issue (hard crash to black, pink , green, or yellow screen) for almost as long. The issue has occurred in multiple installs of Windows 7 and multiple versions of Linux accross 2 different motherboards. I have tolerated it, because it only seems to happen in about 1% of games.

Tochlight 2 is one game that comes to mind. Similar to your experience with LoL Torchlight 2 barely works the card, with peak usage at about 17%. The game will hard crash after anywhere from 20 minutes to 4 hours of play. I have noticed that I get sudden VRAM spikes (<100M to >1G about every 20 minutes) so I am suspicious of a VRAM issue (heat?). Minecraft is another game I see the issue with. As with you, graphically intense games that full load the card have never given me an issue.

Anyway, over the past year or so, I have come across many threads that describe our issue, on the very games that I have seen the issue on. EVGA 570 is almost always reported as the card exhibiting the issue (do a quick google search on "Torchlight EVGA 570"). I personally believe that there is a percentage of EVGA 570 cards that are duds when it comes to performing whatever these games that crash have in common. I had a pink screen crash last night while playing The Witcher, so I decided to do another round of forum searches and came across this thread.

As I said, I hope that you are able to resolve your issue, because the card has been very capable for me in 99% of games, but I think I'm going to go buy a 760 now.

While it's nice to see someone else why has the EXACT same problem as me finally, it sucks that you're in the same boat. I can get that same crash just while in the loading screen of my MMO, after an hour, or maybe not for 10 hours. The loading screen is just a backdrop with one little guy bouncing up and down. Hardly graphic intensive. I've positively ruled out almost all other hardware or drivers. As I've replaced a good chunk of my hardware already, and done clean installs of new, and even different OS. Same few programs are culprit. Minecraft, Rust, FFXIV... Rust will sometimes crash at the menu, FFXIV at the loading screen.

I can go through the whole list of stuff, but it's easier to tell you what I haven't done. It's almost certainly hardware, and it'd have to be my PSU, or the vid card itself. I just doesnt seem to behave/crash in a manner that makes me believe it's the psu. It's also a 1000w PSU, and the only video card, so power is not the issue. As for a heat issue with the card, I hear lots of mention of 85c, which is also where mine likes to stay under high load. Unfortunately it would seem as that's quite normal and within the design specs of this card. Also, it has crashed at much much less. Like essentially idle temps. I'm also pretty anal about the temp of my case and the hardware.

This also started for me around 9 months ago, June 2013. I installed the card mid October of 2011. That's.. like 20 months, little over a year and a half. That's a short life span for a card of this caliber. While the card does come with a "lifetime warranty" that would have required filling out the registration and mailing it in within 30 days of purchase, which I didn't.