Nvidia GPU Issue

[nubbsauce]

Hello.

I have an Asus G551JM with Windows 10 x64 and an 860M GPU in the computer. Recently, for some reason, when I go to the nVidia control panel, it gives me this error:

"You are not currently using a display attached to an NVIDIA GPU."

I fail to see how it's not connected since it's a laptop...

Anyways, I uninstalled the driver via Safe Mode, deleted anything Nvidia related, and restarted in safe mode again to install the new driver. It successfully installed but when I go to the Nvidia Experience app and go to where the Shadowplay and other resources are, they all say "Not Ready". Like my GPU doesn't exist. Windows detects it in device manager by name, and doesn't show errors.

I have done everything possible to get this to work, but it just REFUSES to. I cant play any games or use any program that requires a GPU because it errors out.

Please help me out!

Thanks

 

[Ironsounds]

Hello... look in your device manger... 1) what is enabled? You have a GPU on your CPU too...
2) It may need to be disabled or you might need to connect your monitor to a different port on your laptop for 860M output...
3) you may need to just tell Windows which output you want to be display to your screen. right click desktop-screen resolution for Windows display options.
4) check your laptop manual/PDF for how to use the 860M with your laptop.

 

[nubbsauce]

Hello... look in your device manger... what is enabled? You have a GPU on your CPU too... it may need to be disabled or you might need to connect your monitor to a different port on your laptop for 860M output.

check your laptop manual/PDF for how to use the 860M with your laptop.

NVIDIA GeForce GTX 860M and Intel(R) HD Graphics 4600

 

[nubbsauce]

And the CPU GPU has to be enabled, I will not get main display if I disable it. Also, My GPU should work with nothing connected to the inputs. I only use my main laptop display.

 

[Ironsounds]

Hello... read item 3) and 4) above...Tell Windows to display 860M output to laptop display... then you can disable the CPU/IGT for power savings.

 

[nubbsauce]

Hello... read item 3) and 4) above...Tell Windows to display 860M output to laptop display... then you can disable the CPU/IGT for power savings.

There isn't an option to select my display output device. And this isn't in the manual. I've looked already.

 

[geofelt]

Right click on your desktop and go to the nvidia control panel.
You should be able to select integrated graphics for power savings, or nvidia dedicated graphics when plugged in.
The default will be auto so check your power settings to enable performance when plugged in.

Some laptops will have a physical economy/performance switch for this function.

 

[nubbsauce]

Right click on your desktop and go to the nvidia control panel.
You should be able to select integrated graphics for power savings, or nvidia dedicated graphics when plugged in.
The default will be auto so check your power settings to enable performance when plugged in.

Some laptops will have a physical economy/performance switch for this function.

I can't use the Nvidia control panel because it says I don't have a Nvidia GPU connected. That's the issue. Games don't detect it so it will never hit full load. The games error out saying there is no supported GPU connected.

 

[geofelt]

Try reinstalling the nvidia drivers again, this time selecting only the graphics drivers and omitting the optional features, including 3d, PhysX, and nvidia experience.

Also, look for any driver files for your laptop that might be out of date or omitted.

 

[nubbsauce]

Okay, here is the result of what you said to do geofelt.

-I've uninstalled the drivers with the G3RU DDU Tool in safe mode so all the drivers are gone.
-I also went through any common locations for drivers to be installed and removed anything Nvidia.
-After another restart, I attempted to install the past 3 current drivers.
-All of them successfully installed but it still said: "You are not currently using a display attached to an NVIDIA GPU." On the NVidia Control Panel.
-The ONLY driver, that worked, is the driver from July 29th. (The first Windows 10 Driver for my laptop which also could be installed on 8.1 for the upgrade.)

Any driver past that driver date all give the same error.

Any Ideas?

 

[Ironsounds]

Hello... Yes... use the ones that doesn't give you an error and was included for your system... I use a Older versions of NVidia drivers myself... IF they work they work... no need to change them.

 

[nubbsauce]

Hello... Yes... use the ones that doesn't give you an error and was included for your system... I use a Older versions of NVidia drivers myself... IF they work they work... no need to change them.

Well the reason why I was updating the drivers was because my FPS, in all games on High (Not maxed settings), tanked. For example: In ARMA 3, I used to get 100 FPS constantly at Med-High Settings. Now, I don't get close to 40 on lowest settings. The same thing goes for LoL, I can't run it on high otherwise I get smacked below 30 FPS. So I don't know if my GPU is throwing a hissy fit because of the Windows 10 Upgrade or because it just wants to be difficult. I shouldn't have a driver issues with the other updates if the original Windows 10 driver works. .

 

[Ironsounds]

Hello... Drivers and Different drivers work different... they change something in them... sometimes the change screws something else up... I've seen it over the years.

Because we are dealing with a LAPTOP and laptop graphic card here... options and settings are limited when it comes to high performance gaming on them... You have such limited cooling ability for your CPU and GPU. There are BIO's temperature and Power restrictions programmed into them... and Windows Power Settings can sometimes interfere too!!!

One thing I would suggest is to Youtube "core parking" and disable it in your registry.

I understand your need to investigate and understand what is going on here... but there are Power and Safety issues/limits that get programed into these units that make it harder to correlate data on them... The difference between a Desktop and Laptop cooling hardware are obvious, and a desktop user will have a better and stable gaming experience.

 

[nubbsauce]

Thanks for your input,

I have turned all of the settings for possible throttling off. That includes Parked Cores, Windows Power Options, and BIOS settings, yet it still remains.
ASUS said to factory reset windows 10 or just wipe and reinstall it and start over. I'm trying not to resort to that, but for everything explained above, it just doesn't make sense. And I know laptops are restricted by the temperatures and power limits, that's why I didn't buy a run-of-the-mill laptop. I just don't know how I can explain the situation any further.

To me, it's obvious that the error is being caused by a Windows conflict with the 8.1 - 10 upgrade but I would like a solution other than wipe and reinstall or sticking with an old driver.

 

[Ironsounds]

Hello... a "simple test" is a re-install... I agree... but I would do this on a different Hardrive... as I have many of them for my desktops B )
"Never start out a test by deleting what Data you have now"... got a spare hardrive or SSD?... pick up a cheap 64gb SSD down the street for a test... that would be Big enuff. This would Let you see side by side performance issue's between OS's, drivers and your hardware performance. Just plug OS/Drivers and compare B )

 

[nubbsauce]

I mean I don't have any spare laptop HDDs and my SSDs are in my desktop. Hmm. I guess I could stop by Best Buy and pick up an ssd and just swap the HDD into the secondary and make it a non-boot. I just know the problem will no longer exist once I reinstall.

 

[Ironsounds]

Hello... I had a feeling best buy was down the road... but their website didn't have cheap and small on it, for me to suggest B )

That how I trouble shoot a lot... Substitution/Exchange is the fastest way... if I plan a New OS install... I would get a NEW HD at the same time... I cant afford PC Down time... if something goes wrong I just plug the other HD in... and keep working.