Nvidia GTX 1060 // LAPTOP problem with max-resolution on 1920x1080

[3dboomerang]

Hello; I recently bought a laptop with a GTX 1060 in it.

Very happy, working @ 1920x1080 @ 60Hz.

>> On the webpage it says it can go until 7680x4320@60Hz

When choosing a list of resolutions, I noticed the max I can choose on my laptop is 1920x1080. I reckon this is the laptop-manifacturer making it so the max resolution fits the laptop-screen.

However, I would like to hook up a second monitor, that has a 3K resolution (sort of) and I can't get the resolution right without MANUALY ADDING the correct resolution of the screen in the list as a "custom-resolution".

This works, however, all fonts on this screen now become distorted and foggy-to-read. - Images go smooth. Working on 2 applications, and using for example photoshop or after effects on the second monitor, go very sluggish.

My question being: I suspect the selling company to purposly creating a ceiling for the graphics card to tailor this laptop and nothing more. Is there a way to "undo" the switch they created, leaving my laptop crippled to connect to a higher resolution? This is killing me and I paid good money for this laptop.

Oh, and I need to add the following information: the secondary "intel-graphics"-card is Intel HD Graphics 530

If the primary card can do those resolutions, but the basic-intel-graphics cannot, does this mean I'm "jammed"? Is this "your resolution is as strong as your weakest link"?

Thanks for the input; Grts


[Two posts merged in to one - - Moderator]

 

[juanrdp]

One thing is the max resolution the card could use and the other the resolution your pannel on the laptop could use.

With the screen of the laptop you are limited to 1920x1080, with an external screen you could use up to 7680x4320.

What are the second monitor and the resolution you put by hand?