This will just make potential customers suspicious/cautious of NZXT, so why not disclose it?
A preinstalled psu, 140mm hybrid cooler... and they're giving users a repair kit.
The repair kit can't be for the psu; people shouldn't be opening that up or anything.
There may be a fault with the hybrid cooler then.
Then there's that one statement about a short...
Oh well, I'm sure Redditors will spill the beans at some point.