I did buy the EX2 and trying to set it up. There is in the guide lot of step by step detailed explannations how to set it up, but not how to set automatic remote storage to EX2. I wrote to WD customer service and the answear is that it is not possible back up PC to EX2. Just EX2 to EX2.
Here is the complete answear:
Dear Ivo Dolezal,
Thank you for contacting Western Digital Customer Support. My name is Sergei and I am one of the WD Support Agents.
First and foremost, we would like to Thank you for taking the time to contact us in regards to your question about WD My Cloud EX2.
If I understand you correctly, you want to perform a remote backup of your PC to My Cloud EX2.
Remote backup function of EX2 allows you to back up My Cloud EX2 data to and from another EX2 or EX4 unit.
For more information on Backups, please read My Cloud EX2 user manual (page 67):
I am sorry to inform you, but EX2 currently doesn’t feature a PC remote backup function. It may be possible using third party applications, however this is officially not supported by WD.
I would recommend posting your PC remote backup feature request within the "Ideas" section of our Community Forums at:
Our development team reviews the forums on a regular basis, to see the most commonly requested features by our customers. In future most popular requests/ideas are realized in firmware updates or new product releases.
You can also ask other My Cloud EX2 users on WD community about a possible solution they have tried and their experience with it.
If you have additional questions or you require further assistance, please reply.
Western Digital Service and Support
---end of email---
Im confused whats true now. Also links you sent to me seems not describing how to back up PC to EX2.
Can you help/advice what to do?
Hi again, Ivo!
I'm sorry about this confusing situation that has occurred in your communication with us. I've totally misunderstood your 'off site storage' issue and clearly we misunderstood each other about your backup needs. I guess my links could be misleading but as you can see the Remote backup KB link I've posted explains that you'd need another NAS in order to be able to perform it.
When confirming the backup you've asked about, I was talking about the automatic backup in your home network, rather than the remote backup option. My guess is this where I misunderstood you, since I just noticed that you have mentioned your parents' house network for which I'm terribly sorry.
Indeed, everything that our WD Support representative has given as information in the e-mail is true as are the links to the KB that I provided you with.
Again, I'm sorry about the confusion!
Let me know if there's anything I can help you with.