Question On New PC, Ethernet connection shows "Unidentified Network"

[SealiYon]

Hey guys, I'm having ethernet troubles with my new PC. I have been trying to fix it for two days now, and I am looking for more help as I am completely confused.
I got it to post and installed windows, but it didn't recognize the ethernet connection. The ethernet connection goes from "Identifying" to "Unidentified Network" or "No Internet" loaded drivers from my motherboards website (I have a MSI PRO z690 with an Intel Ethernet Controller 1225-V) onto a flash drive and installed them. That got the WIFI to connect, but the ethernet still didn't work.

I've been trying everything I can find about the issue:

• Replaced drivers
• Changing cables
• Resetting the router
• Resetting my PC
• Testing the same connection with my laptop (It works on my laptop)
• Reinstalling windows
• Manually assigning my IP address
• Renewing my IP
• Trying an intel troubleshooter (It says Interrupt Status failed, leading me to think that it was a hardware failure)
• Using a network card (same issue on both devices, so it isn't a hardware thing?)
• Using the Windows Troubleshooter (It finds no issues, but sometimes

I was looking into the router itself for this issue, but I don't know anything about that. My router is a strange situation, where my apartment came with a GigaPoints 803g connected to an EERO. The 803g is connected to a switch (a NETGEAR GS308,) which is connected to ports that lead throughout the apartment. My WIFI is through the EERO, but the wired connection is through the 803g. This wired connection is in use by another PC and a PS5, in addition to my laptop until recently. None have had any similar issues.

To provide some additional information, my power supply is a CX750M, the new network adapter is a Realtek PCIe GbE Family Controller, my ISP is Astound, the amount of devices connected to the internet is 8, the switch is a NETGEAR GS308 with 8 ports, and this is the third PC/laptop connected to the network, although currently it would be one of two.

Any ideas? I have been looking into this for days, and I don't think I'm getting close on my own.

 

[Ralston18]

On the new PC: does it happen to have both a wired and wireless network adapter enabled at the same time?

Only one network adapter (wired or wireless) should be enabled. And, overall not two network adapters at the same time even if both are wired or wireless.

Also: try disabling IPv6.

Run "ipconfig /all" (without quotes) via the Command Prompt and post the results.

You should be able to copy and paste the results without needing to retype it all.

 

[SealiYon]

https://imgur.com/a/5RWjWqW

View: https://imgur.com/a/5RWjWqW

These are the network devices. The Ethernet Controller and Wi-Fi are both from the motherboard, while the PCIe GbE Family Controller is the card I added. Which should I disable? I attempted to disable the Wi-Fi and Ethernet Controller, but that didn't cause the Realtek Controller to work.

I disabled ipv6 on the ethernet card. Here is the result of ipconfig /all:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Collin
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Controller (3) I225-V
Physical Address. . . . . . . . . : 04-7C-16-89-7D-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 48-22-54-30-19-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.210.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 70-D8-23-9C-65-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 72-D8-23-9C-65-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wi-Fi 6E AX211 160MHz
Physical Address. . . . . . . . . : 70-D8-23-9C-65-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd4b:a98d:7f67:1:bc1a:fcd2:c2d1:25ce(Preferred)
Temporary IPv6 Address. . . . . . : fd4b:a98d:7f67:1:d71:4e47:3e52:dd2(Preferred)
Link-local IPv6 Address . . . . . : fe80::894a:f632:5832:64bd%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.4.35(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, June 30, 2023 12:34:43 PM
Lease Expires . . . . . . . . . . : Friday, June 30, 2023 4:27:18 PM
Default Gateway . . . . . . . . . : fe80::4247:5eff:fea2:55b2%7
192.168.4.1
DHCP Server . . . . . . . . . . . : 192.168.4.1
DHCPv6 IAID . . . . . . . . . . . : 74504227
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2C-30-CA-83-48-22-54-30-19-58
DNS Servers . . . . . . . . . . . : 24.155.121.145
24.155.121.146
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 70-D8-23-9C-65-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes