Onboard Lan Issuse

[Chan-man]

A customer Brought in an HP S5713W slimline desktop computer with lan issues. All they said was it won't connect to the internet. I've been trying different things but i've gotten nowhere. I checked the bios and its enabled and ive tried three separate drivers and they all pull up this error when done.

Original NVIDIA Networking Controller Driver
"your system does not meet the minimum system requirements for this update. Update has been cancelled. (9996)"

I thought that realtek was supposed to be on these computers but maybe i'm wrong. Can anyone help?

 

[boosted1g]

So...........what happens when you plug in an Ethernet cable?
Does it connect to lan just fine, but just wont connect to website? Does it act like a cable is not even pluged in? does it try to connect to lan but cant get an IP address?
'
Have you looked at info from ipconfig, tried tracert or nslookup?

 

[andy_Man]

I believe the realtek drivers is part of the chipset.
Chipset is the Nvidia GeForce6150SE nForce 430
So just update those drivers. Here is the link to the driver.
http://www.nvidia.com/object/nforce_nf4_winxp32_8.26_11.09.html

Look here, they talk about it more.
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Network-Card-Drivers-Needed/td-p/845819

 

[Chan-man]

So...........what happens when you plug in an Ethernet cable?
Does it connect to lan just fine, but just wont connect to website? Does it act like a cable is not even pluged in? does it try to connect to lan but cant get an IP address?
'
Have you looked at info from ipconfig, tried tracert or nslookup?

it doesn't do anything just says no networks could be found. not even lan.

 

[Saberus]

Might have a bad NIC. If it's under warranty, you might have to RMA.

I am assuming that you downloaded the drivers from HP's site that HP said will work for the NIC. (Taken from your statement about trying three different drivers.)

You are right about the NIC being a Realtek chip, but it looks like the motherboard chipset is made by nVidia, hence the nVidia driver.

 

[boosted1g]

If the nic wont detect a cable is plugged in, and it is not a new install of windows then the issue is likely a bad nic (which is a favorite exit point for power surges/shorts).

If it is a bad nic should ask the client if they use a decent surge protector.

 

[littleleo]

Might be a corrupted driver issue have you tried to restart it and see if it works afterwards. In other words you boot up and arrive at the desktop with the lan driver error. Don't do anything just select restart off the shut down menu and see if the LAN works after you restart.

 

[Chan-man]

I'm currently trying to find the driver for the chipset. I'm using a wifi stick via USB to access the internet on it right now.

 

[andy_Man]

Did you try the chipset driver i linked above?
http://www.nvidia.com/object/nforce_nf4_winxp32_8.26_11.09.html
What os is it?

 

[reedo_43]

can you ping 127.0.0.1?

 

[Chan-man]

I believe the realtek drivers is part of the chipset.
Chipset is the Nvidia GeForce6150SE nForce 430
So just update those drivers. Here is the link to the driver.
http://www.nvidia.com/object/nforce_nf4_winxp32_8.26_11.09.html

Look here, they talk about it more.
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Network-Card-Drivers-Needed/td-p/845819

Did you try the chipset driver i linked above?
http://www.nvidia.com/object/nforce_nf4_winxp32_8.26_11.09.html
What os is it?

it's windows 7 Home Premium

I'm trying to download that driver but the page won't stop reloading when i try to download it.

I just installed GeForce 309.08 driver - WHQL

When i trouble shoot the connection it just says "install a driver for your network adapter" "windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."

 

[Chan-man]

can you ping 127.0.0.1?

when i type "ping 127.0.0.1" it says "*** 127.0.0.1 can't find ping: no response from server"

 

[Chan-man]

Whoever wants to call and give there input and help me please call 870-362-4488

 

[andy_Man]

Try this driver. I assume it's windows 7 32 bit. Windows 7 is essentially windows vista with Service pack 3. Unfortunately Nvidia only goes up to Vista on this driver. I am surprised it didn't just work. Windows has added a lot of native support for older hardware.

Does it have a pci slot? Just toss in a NIC card.
You can also use a usb/pci network controller so you can run windows update. Sometimes it finds drivers that are hard to find. I once found a creative driver using windows update, that i couldn't find anywhere.

http://www.nvidia.com/download/driverResults.aspx/6634/en-us

 

[Chan-man]

Try this driver. I assume it's windows 7 32 bit. Windows 7 is essentially windows vista with Service pack 3. Unfortunately Nvidia only goes up to Vista on this driver. I am surprised it didn't just work. Windows has added a lot of native support for older hardware.

Does it have a pci slot? Just toss in a NIC card.
You can also use a usb/pci network controller so you can run windows update. Sometimes it finds drivers that are hard to find. I once found a creative driver using windows update, that i couldn't find anywhere.

http://www.nvidia.com/download/driverResults.aspx/6634/en-us

It does have a pci slot but in the slimline case it can't be used at all. it's under the power supply. It's 64 bit also. I ran a windows update and i'm running another one right now. I'm using a usb stick for over wifi.

 

[andy_Man]

Here is the 64 bit version of the driver i linked above.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us
It's the chipset and is supposed to include ethernet driver.

 

[Chan-man]

Here is the 64 bit version of the driver i linked above.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us
It's the chipset and is supposed to include ethernet driver.

I installed that and i'm working on doing more and more windows updates and still nothing but there is one optional update that just wont succeed "nvidia - display - nvidia GeForce 6150 nForce 430" isn't that the same chipset yall said is for my ethernet? It says it's for display am i missing something? I'm just trying to state everything that could possibly be an issue.

 

[andy_Man]

Here is the 64 bit version of the driver i linked above.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us
It's the chipset and is supposed to include ethernet driver.

I installed that and i'm working on doing more and more windows updates and still nothing but there is one optional update that just wont succeed "nvidia - display - nvidia GeForce 6150 nForce 430" isn't that the same chipset yall said is for my ethernet? It says it's for display am i missing something? I'm just trying to state everything that could possibly be an issue.

I would install that.

 

[Chan-man]

Here is the 64 bit version of the driver i linked above.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us
It's the chipset and is supposed to include ethernet driver.

I installed that and i'm working on doing more and more windows updates and still nothing but there is one optional update that just wont succeed "nvidia - display - nvidia GeForce 6150 nForce 430" isn't that the same chipset yall said is for my ethernet? It says it's for display am i missing something? I'm just trying to state everything that could possibly be an issue.

I would install that.

ive tried to get it to install 5 times it won't it just fails. can i install it manually?

 

[andy_Man]

Not through windows update you can't manually install.
Did you try the latest chipset driver i linked?
Make sure you Run as admin.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us

If you already installed a chipset driver, i would uninstall that first.

 

[Chan-man]

Not through windows update you can't manually install.
Did you try the latest chipset driver i linked?
Make sure you Run as admin.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us

If you already installed a chipset driver, i would uninstall that first.

can you call me? 870-362-4488

 

[andy_Man]

Not through windows update you can't manually install.
Did you try the latest chipset driver i linked?
Make sure you Run as admin.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us

If you already installed a chipset driver, i would uninstall that first.

can you call me? 870-362-4488

I can't I am at work. I also prefer to type directions/answers out.

 

[Chan-man]

Not through windows update you can't manually install.
Did you try the latest chipset driver i linked?
Make sure you Run as admin.
http://www.nvidia.com/download/driverResults.aspx/6635/en-us

If you already installed a chipset driver, i would uninstall that first.

can you call me? 870-362-4488

I can't I am at work. I also prefer to type directions/answers out.

Ok well i don't know how to uninstall a driver when the ethernet controller isn't in the device manager at all. the only thing that shows up there is the usb stick for wifi. you could also text that number if you wanted to take it out of here and go quicker but it's up to you.

 

[andy_Man]

Phone is almost dead, seriously...
Is there anything about nvidia driver in add/remove programs?
I don't think you can uninstall a chipset driver through device manager.

 

[Chan-man]

Phone is almost dead, seriously...
Is there anything about nvidia driver in add/remove programs?
I don't think you can uninstall a chipset driver through device manager.

I installed this one today.
nvidia graphics driver 309.08

i installed this one yesterday
realtek ethernet controller all-in-one windows driver.

theres also another one that was installed today but it must have been part of a package its entitled
NVIDIA Drivers