One stuck/dead pixel worthy of return?

[thirdeye22]

I just bought the Acer H257HU 25" 2560x1440 monitor and in the upper left corner it has one stuck/dead pixel. I can't notice it under normal use, only if I put my face up to the screen and look for it. Think it's worthy of an exchange?

 

[qwfgbn]

If it bothers you just return it while you can, you might regret it when it's too late.

 

[Eximo]

Generally 99.7% or greater working pixels is considered a good panel by OEMs. Some go up to 99.9%, you can still lose quite a few pixels and they can classify it as not worthy of an RMA.

I would really only pursue it if you end up with a dead pixel somewhere near the center for gaming, or in the upper left quadrant where most webpages put text for everything else.

 

[mcnumpty23]

your choice really

is return postage free?

do you have another monitor to use if you return it?

1 dead/stuck pixel is normally in the allowed tolerance

but in some countries if bought over a distance you have the right to return it for any reason at all

 

[thirdeye22]

Thanks guys, I might just keep it since I don't want to have to go through the whole rma process and wait for one to be shipped back. It has a 3 year warranty so if anything else goes wrong I'll just go through Acer.