Question Only one fan spinning on nzxt kraken x63

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Sep 25, 2019
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I got a nzxt kraken x63 the other day and recently i noticed that only one fan is spinning on my cooler for some reason, is there any reason why for this to happen?
 
According to the MB Manual
The two radiator fans on your Kraken X63 should be connected to CPU_FAN1 header using a splitter.
Sata power connection goes to SATA5 or 6.
Connect the mini USB cable from the pump to an internal USB 2 connector.
RGB accessory cable to JRGB1: RGB LED connector. Ensure orientation is correct.
 

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