Question Only One USB port working on Win 10

Aug 9, 2023
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I installed Windows 10 Latest version(32bit) on my battery dead Toshiba Satellite pro L850 laptop yesterday..and install some updates also..

but after that only one of USB port work for mouse.. there are 3 ports.i think other 2 port are USB 3.0 (because of the inside color is blue) .one and only working port is USB 2.0(black color)

since installing win 10 from yesterday laptop restart more than 10 times(some of do myself and others did laptop it self after some updates installation and driver installation) .one or two times,other USB ports works again.both of them took mouse and drawing tablet with sound and recognized by laptop..

then i restarted laptop many times,but dead two USB ports never come again live..

before installing Win 10,it had win 7 32bit..but all 3 USB ports worked fine..i can guarantee that ports are not dead or damage.. USB devices i use not damage.

i used three different USB devices,mouse,XP Pen tablet and Pen Drive(one that used for bootable drive for Win 10 installation)

i installed latest Win 10 Updates, reinstalled USB drivers and did every thing Youtube Videos suggest and some web articles too..but nothing work for me..

someone suggest to update bios,but can not do so laptop does not have a battery for years...
 
install chipset driver for the laptop
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is that from the laptop support site?
No .could not find drivers page for specific laptop model in Toshiba web site.
does not provide drivers for Win 10. They released until win 8.1

Link for different model of L850 - Link
My laptop model: System SKU PSKABL-004001



just used Driver Booster for update.