Open CD Rom

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helenbarr76

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Oct 3, 2017
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I have a Dell Inspiron 15 laptop and am trying to open the CD Rom drive to install printer drivers. I have checked in My Computer and it shows the CD Rom drive but there's no physical button on the laptop or a 'open pin hole' to force it to open. Please help?
 
Solution


In all my years as a computer tech I've never seen even 1 drive that doesn't have an eject button. That includes when I worked as a warranty tech for Dell. If there really is no button then I think you have a drive blank (empty plastic filler) NOT a CD drive.
But all hope is not lost you can buy a USB DVD drive fairly cheap. OR you can buy the internal one designed for your laptop (by Dell).

To see for sure, look for a locking screw on the bottom of your laptop. Take the...

Have tried that and it comes up with an error message "An error occurred while ejecting 'CD Drive'"

 


In all my years as a computer tech I've never seen even 1 drive that doesn't have an eject button. That includes when I worked as a warranty tech for Dell. If there really is no button then I think you have a drive blank (empty plastic filler) NOT a CD drive.
But all hope is not lost you can buy a USB DVD drive fairly cheap. OR you can buy the internal one designed for your laptop (by Dell).

To see for sure, look for a locking screw on the bottom of your laptop. Take the screw out then push in on the whole drive/drive blank. It should spring out slightly, pull it out to see it's just empty plastic.

Just checked. Some Inspiron 15's without touch using AMD CPU's are sold without a DVD drive.
 
Solution

Some drives the entire door is the eject so try pressing in on the drive door. If that doesn't work then you probably need a replacement.
 
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