Optical Drive Won't Open, Possible SATA Problem

[soccrguy3]

I have just built my first gaming computer. I am all finished, except I think I may have missed a step or done something wrong. My problem is this: when I press the button to open the Asus DVD/CD drive, the green light turns on for a good 10-20 seconds, but the drive never opens. I have re-connected the SATA power and data cables multiple times to make sure this wasn't the problem. I checked BIOS and it says the SATA ports are empty, even though I have one connected to my optical drive, and another to my SSD. I am confused and cannot seem to find any answers, any suggestions?

Motherboard: GIGABYTE GA-Z87-D3HP LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128590&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-

Optical Drive: ASUS 24X DVD Burner
http://www.newegg.com/Product/Product.aspx?Item=N82E16827135204

 

[aredflyingbird]

I have just built my first gaming computer. I am all finished, except I think I may have missed a step or done something wrong. My problem is this: when I press the button to open the Asus DVD/CD drive, the green light turns on for a good 10-20 seconds, but the drive never opens. I have re-connected the SATA power and data cables multiple times to make sure this wasn't the problem. I checked BIOS and it says the SATA ports are empty, even though I have one connected to my optical drive, and another to my SSD. I am confused and cannot seem to find any answers, any suggestions?

Motherboard: GIGABYTE GA-Z87-D3HP LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128590&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-

Optical Drive: ASUS 24X DVD Burner
http://www.newegg.com/Product/Product.aspx?Item=N82E16827135204

Does the ODD try to eject?

 

[soccrguy3]

I have just built my first gaming computer. I am all finished, except I think I may have missed a step or done something wrong. My problem is this: when I press the button to open the Asus DVD/CD drive, the green light turns on for a good 10-20 seconds, but the drive never opens. I have re-connected the SATA power and data cables multiple times to make sure this wasn't the problem. I checked BIOS and it says the SATA ports are empty, even though I have one connected to my optical drive, and another to my SSD. I am confused and cannot seem to find any answers, any suggestions?

Motherboard: GIGABYTE GA-Z87-D3HP LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128590&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-

Optical Drive: ASUS 24X DVD Burner
http://www.newegg.com/Product/Product.aspx?Item=N82E16827135204

Does the ODD try to eject?

I don't think so. It doesn't make any sound, just the green light turns on.

 

[aredflyingbird]

I have just built my first gaming computer. I am all finished, except I think I may have missed a step or done something wrong. My problem is this: when I press the button to open the Asus DVD/CD drive, the green light turns on for a good 10-20 seconds, but the drive never opens. I have re-connected the SATA power and data cables multiple times to make sure this wasn't the problem. I checked BIOS and it says the SATA ports are empty, even though I have one connected to my optical drive, and another to my SSD. I am confused and cannot seem to find any answers, any suggestions?

Motherboard: GIGABYTE GA-Z87-D3HP LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128590&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-

Optical Drive: ASUS 24X DVD Burner
http://www.newegg.com/Product/Product.aspx?Item=N82E16827135204

Does the ODD try to eject?

I don't think so. It doesn't make any sound, just the green light turns on.

Make sure the power and sata cable are connected properly also, did you try to eject it by windows?

 

[soccrguy3]

I have just built my first gaming computer. I am all finished, except I think I may have missed a step or done something wrong. My problem is this: when I press the button to open the Asus DVD/CD drive, the green light turns on for a good 10-20 seconds, but the drive never opens. I have re-connected the SATA power and data cables multiple times to make sure this wasn't the problem. I checked BIOS and it says the SATA ports are empty, even though I have one connected to my optical drive, and another to my SSD. I am confused and cannot seem to find any answers, any suggestions?

Motherboard: GIGABYTE GA-Z87-D3HP LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128590&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-

Optical Drive: ASUS 24X DVD Burner
http://www.newegg.com/Product/Product.aspx?Item=N82E16827135204

Does the ODD try to eject?

I don't think so. It doesn't make any sound, just the green light turns on.

Make sure the power and sata cable are connected properly also, did you try to eject it by windows?

Like I said, I have reconnected the power and data cables many times to make sure they are connected properly. And no, I do not have windows OS installed yet because I need the CD drive to install it.

 

[ash256]

there must be a little hole in the front of the optical drive , put something in it , like a needle. You may need to push hard , do it.It will eject it.