Question Other devices connect to Public Wifi but my laptop doesn't ?

[n3ro]

Hello everyone! I have had problems as late trying to use open wifi that is available in the area where I work. How I get access is the usual way public access is given: I go to the wifi icon in the system tray, I select the wifi access point in which the browser opens to the Terms of Service screen; I accept the terms then click the button on the next page to connect, I'm in.

Now when I do this from my laptop, after accepting the terms, then go to the next page to connect, after clicking the button the page goes back to the Terms of Service screen. Meanwhile, I have no trouble connecting to my tablet and phone.

Tried resets and flushdns, nothing works. Is the problem coming from their IP or am I overlooking a setting ? Thanks!

My laptop:
MSI / GF63 Thin 11UC
Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz
Installed RAM: 32.0 GB
Network Adapter: Intel(R) Wi-Fi 6 AX201 160MHz
OS: Windows 11 Home

 

[bill001g]

This does not appear to be a actual wifi issue. You would not even see the terms of service pages if you had no wifi connection.

This unfortunately is related to what ever authentication program the public wifi is using. It could also be related to your browser so try to clear cached data and cookies and see if it fixes it. Otherwise I would contact the tech support for the public service. Maybe it is not allowed for some reason and they just are not givining you a message saying why.

 

[Jason-Julius]

It seems like there might be an issue with your laptop's network settings or configuration. Try clearing your browser cache, disabling any proxies or VPNs, and updating your network drivers.

 

[JohnMGotts]

Make sure your system is running the latest version of .Net Framework via the Microsoft download site. I believe 4.6.2 supports the latest TLS security. You can verify which version you are running via
C:\Windows\Microsoft.NET\Framework
Click on the latest version, go to the properties for any of the DLL files and check the version.
My latest installed is 4.8 on Win10

 

[n3ro]

Make sure your system is running the latest version of .Net Framework via the Microsoft download site. I believe 4.6.2 supports the latest TLS security. You can verify which version you are running via
C:\Windows\Microsoft.NET\Framework
Click on the latest version, go to the properties for any of the DLL files and check the version.
My latest installed is 4.8 on Win10

Looked into my registry, the current version I have is 4.8.09032.

 

[n3ro]

It seems like there might be an issue with your laptop's network settings or configuration. Try clearing your browser cache, disabling any proxies or VPNs, and updating your network drivers.

Only use VPN when I'm at home, so that's automatically off. I'm looking through my browser and laptop settings to turn off any proxies and try to log in when I reach the office to see that helps. My network drivers are up to date.

 

[SkyNetRising]

Disable add blocker.

 

[JohnMGotts]

This is a little off the wall but...are you sure the window isn't being hidden behind the Terms page?
Beyond that, try this.

win11 connect to public wifi - Suchen Videos

www.bing.com

 

[n3ro]

Disable add blocker.

I don't think it's the ad blocker. Would have seen a warning of some kind

 

[n3ro]

This is a little off the wall but...are you sure the window isn't being hidden behind the Terms page?
Beyond that, try this.

win11 connect to public wifi - Suchen Videos

www.bing.com

I'm sure there isn't a window hidden behind it, but here's a couple of screenshots of the login screen through the browser:

https://imgur.com/a/4IsAjxE

https://imgur.com/RoVPsF3

 

[JohnMGotts]

It would appear you are attempting to login to an ip address. I would try adding it to your firewall to allow access. I would also try a different browser first.

How to Add IP Address in Windows Firewall

If you need a specific Ip address to be allowed in windows firewall you can configure the Firewall settings to add the IP addresses with the Windows Firewall settings https://www.interserver.net/tips/kb/add-ip-address-windows-firewall/ Reference didnt steal not taking credit for it Step 1...

community.spiceworks.com

 

[n3ro]

It would appear you are attempting to login to an ip address. I would try adding it to your firewall to allow access. I would also try a different browser first.

How to Add IP Address in Windows Firewall

If you need a specific Ip address to be allowed in windows firewall you can configure the Firewall settings to add the IP addresses with the Windows Firewall settings https://www.interserver.net/tips/kb/add-ip-address-windows-firewall/ Reference didnt steal not taking credit for it Step 1...

community.spiceworks.com

Curious as to why would I have to since this is open to the public and doesn't even require password credentials?

 

[JohnMGotts]

Does your laptop OS differ from your other devices? Did you try a different browser?

 

[n3ro]

Does your laptop OS differ from your other devices? Did you try a different browser?

Well, my tablet and phone are android. My laptop currently runs Windows 11 (Home).

 

[JohnMGotts]

In effect, that indicates that the problem either resides with Windows or your browser. Change the browser to Firefox (and make it default,) or something other than the one you're using and try again. You could even (as a test only) disable your firewall if that fails. Could also be your anti virus program, disable it.

 

[n3ro]

In effect, that indicates that the problem either resides with Windows or your browser. Change the browser to Firefox (and make it default,) or something other than the one you're using and try again. You could even (as a test only) disable your firewall if that fails. Could also be your anti virus program, disable it.

Been there, done that and nothing happened. Also earlier before heading to my office, I tried other wifi access points like the dock office across from me, Starbucks and another shop's wifi in the next building...no problem, laptop connected to all of them.

 

[JohnMGotts]

OK, now we’re getting somewhere. At your next attempt and before accepting the terms, in the address bar type http://neverssl.com
If it connects to the Neverssl site, you're online.
The idea here is that the SSL formula for browsing isn't redirecting properly because of the website address. When you click on "accept," the redirect gets confused because the address is not the real site address interpreted by the browser. It's a security violation.
Going to the "Neverssl" site guarantees a non secure connection. Once there, the browser can go anywhere because the connection is now made.

 

[n3ro]

OK, now we’re getting somewhere. At your next attempt and before accepting the terms, in the address bar type http://neverssl.com
If it connects to the Neverssl site, you're online.
The idea here is that the SSL formula for browsing isn't redirecting properly because of the website address. When you click on "accept," the redirect gets confused because the address is not the real site address interpreted by the browser. It's a security violation.
Going to the "Neverssl" site guarantees a non secure connection. Once there, the browser can go anywhere because the connection is now made.

Don't know what to tell you, I tried it and nothing. Still loops back to the Welcome page. But did bookmark it just in case, didn't know the site existed.

 

[JohnMGotts]

Next time try it after the accept when it goes back to the main page
If that doesn’t work, select the wifi network and at the first page in the address bar type fixwifi.it and enter

 

[n3ro]

Next time try it after the accept when it goes back to the main page
If that doesn’t work, select the wifi network and at the first page in the address bar type fixwifi.it and enter

I'll try that when I head back Monday.

 

[JohnMGotts]

BTW, when you get access via your android devices, what page is opened up after you connect?

 

[n3ro]

BTW, when you get access via your android devices, what page is opened up after you connect?

I get the same "Welcome" and Terms of Service page, but everything works appropriately as it should when logging in. By the way the devices are my Samsung Galaxy Tab S7 and LG v60 cell.

 

[JohnMGotts]

Just to be clear…after you hit “accept” using your android devices, you wind up back at the Welcome page? Or do you get some type of Login page?

 

[n3ro]

Just to be clear…after you hit “accept” using your android devices, you wind up back at the Welcome page? Or do you get some type of Login page?

After I hit "accept" browser closes, a notification pops up (I assume most android devices do this) stating I'm logged in and that's it.

 

[JohnMGotts]

After I hit "accept" browser closes, a notification pops up (I assume most android devices do this) stating I'm logged in and that's it.

And with your laptop, after it returns you to the welcome page, if you check the wifi connection status does it indicate “Connected” via the wifi/network icon on the taskbar?