- Oct 4, 2021
- 11
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I bought gigabyte rtx 3060 ti gaming oc pro for deep learning/image processing related task around 8 months ago(17th january 2021) .
my pc specifications :
i used to play assassins creed Valhalla,odyssey,red dead redemption 2 beside training computer vision algorithms for kaggle competitions using this gpu,everything was fine,i never overclocked any cpu/gpu and while playing games i always used to play with recommended settings and not with high settings. few days ago i tried to turn on the pc but i faced No display issue,i mean cpu,gpu lights on,fan spinning,monitor on and everything working but nothing on the display,then i removed multi-plug and restarted the PC and it worked fine then,,next day i face exactly same issue which is No display issue while turning on the pc and removing multi-plug and restarting the pc worked again(i thought something is wrong with my monitor). after 1 more day i tried to turn on my pc again and this time No display issue remained for forever,,removing and re-plugging multi-plug trick no longer worked for me.i took my pc to servicing care(from where i built the pc), they showed me that my gpu is burnt which is causing no display issue.here is the image of my damaged gpu : https://ibb.co/r4ZSksx i think you can quickly catch the defected/burnt region.i only used this pc for 8 months and i have 14 more months warranty left for this gpu. i have claimed the warranty but it seems like they won't replace my gpu because according to them it violates warranty policy becuase the gpu was burnt,but i did absolutely nothing,i tried to take as much care as possible for this pc and now out of the blue if it gets burnt then what's my mistake and why they won't replace my gpu? this is really very heartbreaking.the shopkeeper said that chances are high that gigabyte will deny my warranty but IMHO it's definitely the mistake of gpu and not mine,i didn't overclock,i used PSU which is much better than what is recommended for this gpu,i played games with optimal setting,from my end(i used to play game for maximum 1-2 hour only) i can't find any major mistake that i made but suddenly it got burnt and i don't know why i should not deserve the replaced GPU,is gpu warranty a HOAX? 🙁
i have shared the picture of my defected gpu.i have these questions to ask( this is my first post here in this beautiful blog) :
sorry zotac and msi
my pc specifications :
- Noctua NH-D9L, premium CPU Cooler with NF-A9 92mm Fan(bronze)
- western digital 1TB Blue desktop HDD
- Gigabyte Geforce Rtx 3060ti Gaming OC Pro 8GB GPU
- MaxGreen A363BK ATX Casing
- amd ryzen 5 3600x
- samsung 970 evo plus nvme m.2 250gb ssd
- Gigabyte p650B 650w 80 plus bronze certified non-modular power supply # gp-p650b
- corsair vengence LPX 8GB 3200MHz ddr4 desktop ram(ram slot B2)
- corsair vengence LPX 8GB 3200MHz ddr4 desktop ram(ram slot A2)
- ASROCK B550M STEEL LEGEND AMD B550 CHIPSET MOTHERBOARD
-
- SAMSUNG LF22T350FHW 22 inch 75Hz full hd ips led monitor
-
- tplink TL-WN823N 300MBPS WIRELESS MINI USB ADAPTER
i used to play assassins creed Valhalla,odyssey,red dead redemption 2 beside training computer vision algorithms for kaggle competitions using this gpu,everything was fine,i never overclocked any cpu/gpu and while playing games i always used to play with recommended settings and not with high settings. few days ago i tried to turn on the pc but i faced No display issue,i mean cpu,gpu lights on,fan spinning,monitor on and everything working but nothing on the display,then i removed multi-plug and restarted the PC and it worked fine then,,next day i face exactly same issue which is No display issue while turning on the pc and removing multi-plug and restarting the pc worked again(i thought something is wrong with my monitor). after 1 more day i tried to turn on my pc again and this time No display issue remained for forever,,removing and re-plugging multi-plug trick no longer worked for me.i took my pc to servicing care(from where i built the pc), they showed me that my gpu is burnt which is causing no display issue.here is the image of my damaged gpu : https://ibb.co/r4ZSksx i think you can quickly catch the defected/burnt region.i only used this pc for 8 months and i have 14 more months warranty left for this gpu. i have claimed the warranty but it seems like they won't replace my gpu because according to them it violates warranty policy becuase the gpu was burnt,but i did absolutely nothing,i tried to take as much care as possible for this pc and now out of the blue if it gets burnt then what's my mistake and why they won't replace my gpu? this is really very heartbreaking.the shopkeeper said that chances are high that gigabyte will deny my warranty but IMHO it's definitely the mistake of gpu and not mine,i didn't overclock,i used PSU which is much better than what is recommended for this gpu,i played games with optimal setting,from my end(i used to play game for maximum 1-2 hour only) i can't find any major mistake that i made but suddenly it got burnt and i don't know why i should not deserve the replaced GPU,is gpu warranty a HOAX? 🙁
i have shared the picture of my defected gpu.i have these questions to ask( this is my first post here in this beautiful blog) :
- Do you think they will replace or fix my burnt GPU?
- if they do not replace or fix my gpu then do you think i can repair it?
- if i repair then is there a chance then same burning will happen after few months?
- how can i avoid such sudden burning?
sorry zotac and msi
Last edited:
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