Outlook 2002

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Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Whenever I send an attachment by e mail to receivers with older versions of outlook they do not receive the attachment - any suggestions?
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Please visit the experts in the Microsoft Outlook Newsgroup:
news://msnews.microsoft.com/microsoft.public.outlook.general

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Jim Gunton" <anonymous@discussions.microsoft.com> wrote in message:
news:B0A77F87-2422-47F0-840C-771488C98E49@microsoft.com...

| Whenever I send an attachment by e mail to receivers with older versions of outlook they do not receive the
attachment - any suggestions?
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Jim Gunton" <anonymous@discussions.microsoft.com> wrote in message
news:B0A77F87-2422-47F0-840C-771488C98E49@microsoft.com
> Whenever I send an attachment by e mail to receivers with older
> versions of outlook they do not receive the attachment - any
> suggestions?

If you are sending to people who use Outlook Express, do not use Outlook's
RTF format.
If the mail was sent from Outlook using Outlook's RTF format then Outlook
Express will never find the attachment. Outlook Express does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/