For the past couple of weeks have been having issues with lag spikes in games. I ran a WinMTR to the game server which is showing packet loss starting at the 2nd hop (ISP's first node):
I contacted my ISP and they weren't much help at all since my "signal strength" was perfect, although they did say I could email some logs over if the issues persist.
Pinging my router showed no packet loss, but when I ping the 1st node it just says connection timed out.
I'm sure I will need more than this WinMTR log. Can someone walk me through what kinds of things I should send them? I'm fairly inexperienced with networking although I know how to use ping and tracert in CMD.
Thank you!
Code:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % Sent Recv Best Avrg Wrst Last
10.0.0.1 - 0 2202 2202 0 1 53 2
100.93.216.130 - 1 2191 2188 5 12 43 10
po-311-345-rur301.bearcreek.tx.houston.comcast.net - 1 2191 2188 6 13 36 8
96.110.153.238 - 1 2191 2188 5 12 57 9
96.216.148.9 - 1 2190 2187 7 12 159 14
po-2-xar01.bearcreek.tx.houston.comcast.net - 1 2191 2188 7 12 33 14
be-303-arsc1.bearcreek.tx.houston.comcast.net - 1 2191 2188 5 13 296 10
be-35441-cs04.dallas.tx.ibone.comcast.net - 1 2191 2188 13 18 60 20
be-3412-pe12.1950stemmons.tx.ibone.comcast.net - 1 2191 2188 12 18 53 21
66.208.216.198 - 1 2191 2188 10 22 99 21
ae1-br01-eqda6.as57976.net - 1 2191 2188 33 44 148 38
No response from host - 100 444 0 0 0 0 0
et-0-0-0-pe02-eqch2.as57976.net - 1 2191 2188 35 40 90 41
chi-eqch2-ia-bons-02.as57976.net - 1 2191 2188 34 41 95 43
24.105.62.129 - 1 2191 2188 36 42 92 45
________________________________________________ ______ ______ ______ ______ ______ ______
I contacted my ISP and they weren't much help at all since my "signal strength" was perfect, although they did say I could email some logs over if the issues persist.
Pinging my router showed no packet loss, but when I ping the 1st node it just says connection timed out.
I'm sure I will need more than this WinMTR log. Can someone walk me through what kinds of things I should send them? I'm fairly inexperienced with networking although I know how to use ping and tracert in CMD.
Thank you!