Question PAGE_FAULT_IN_NONPAGED_AREA, nvlddmkm.sys failure

[drchasephd]

Hello all,

I recently begin having a constant BSOD as mentioned in the title, I included the DMP file, not sure if I need to attach anything else.
I have tried updating drivers for everything, but it did not seem to help at all.

103023-11328-01.dmp

DMP File

1drv.ms

Thank you for all your help in advance!

 

[Colif]

nvlddmkm.sys​

thats the Nvidia drivers, have you run DDU in safe mode, uninstalled the Nvidia drivers, booted back into normal mode and installed new ones again?
see below:

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

 

[ubuysa]

I think this is a laptop based on the i9-11900H CPU indicated in the dump? Laptop graphics drivers are often customised for operational, performance, and power saving reasons. The generic Intel and Nvidia graphics drivers often don't work properly in laptops. In addition, in Intel builds the Nvidia driver also works hand-in-hand with the Intel graphics driver. For these reasons (and as a first test) I would recommend downloading the Intel and Nvidia graphics drivers from the laptop vendor's website, then use DDU to uninstall the Nvidia graphics driver, finally install the Intel and Nvidia drivers you just downloaded.

If you get BSODs with those drivers please upload the minidumps.

 

[drchasephd]

Hello, thank you very much for the advice so far.
Sorry for the rushed post previously, I was trying to upload the post before the computer BSOD again. My specs are this:
- 11th Gen Intel Core i9-11900H
- Nvidia GeForce RTX 3070 Laptop GPU
- I have 2x 2TB m.2 drives, one is a Micron 3400, one is a Samsung 980
- 32 GB of DDR4 Ram

This is all in a MSI GS66, 11UG is the model I believe.

Here is the latest DMP file. I tried multiple fixes after making the initial post, and suddenly stopped having errors, while doing spreadsheets for work or gaming, didn't matter. Then it happened again yesterday, so I completely updated the BIOS and used DDU to uninstall the drivers, and then updated using the ones on the MSI website under this laptop model like suggested. Everything seemed fine until I realized that those drivers are hilariously out of date and are unable to run any modern games. So, I updated the GPU drivers again using the latest ones for this model off of the Nvidia website. I proceeded to play games with my roommate, and everything was fine last night but begin the BSOD after a couple minutes of running again today.

110723-13515-01.dmp

DMP File

1drv.ms

After these symptoms, I doubt it is the GPU malfunctioning, I think it might be software side, but I'm not expert at such things, so thank you all for any help!

 

[ubuysa]

If it doesn't BSOD with the MSI driver installed then the GPU is not faulty. You need to be 100% certain that it doesn't BSOD with that driver though, so give it several days of testing to be sure.

If you're 100% certain that you need a later driver - and don't just look at the version date or number, establish for certain that it won't run games you want to play - then you'll need to find an Nvidia driver that works. If the latest Nvidia driver causes BSODs then use DDU to uninstall it and try the version immediately prior. If that BSODs then use DDU again and try the version prior to that (so two versions back).

One of the (many) disadvantages of a laptop is that they often use customised drivers.

 

[drchasephd]

Thank you very much for your help. Yes, if the BSOD continues more with the current drivers I will attempt the trial and error with previous versions to see if it eventually corrects properly.

Also, I am beginning to agree that laptops such as these have many disadvantages. I think in the future I will perhaps create some sort of briefcase or something that I simply assemble a full-sized PC into. Bound to have fewer issues of this variety with that, I hope. These laptops are simply too expensive and are proving to add too many issues to counterbalance their convenience.

 

[ubuysa]

In all honesty, the ONLY advantage of a laptop is portability. If that's the most important feature you need then a laptop is the way to go. Otherwise avoid buying a laptop.

 

[TheMightySquelch]

Have been facing this issue on Asus laptops mostly and a bit on Lenovo laptops, both on Intel and Ryzen CPUs. Some are experiencing this too on 2022-23 models.

As per other threads in the Internet, they said it has something to do with the new 54x.xx Drivers. Some rolled back to the latest 530's and did not get a BSOD.

No information if NVidia is checking on this bug.

 

[ubuysa]

Does this help?

 

[TheMightySquelch]

Does this help?

Oooooh, they even placed the "Random Bugcheck", possibly. Might give it a try this weekend.

 

[TheMightySquelch]

GRD 546.17 is available and seems to fix the random bug check.