Hi everyone,
I'm running a PowerColor Red Devil Radeon RX 5700 XT and an older i7-6700K with 24GB DDR4 and have had constant issues with this PC ever since I got it.
Mostly during even short game sessions (about 30 minutes in) the PC just goes dark, power is still running but apparently there is no video output from the graphics card, ending up in a hard shutdown (~5 seconds of holding down the power button).
I'm not playing very demanding games by any means at medium graphics settings, mostly Company of Heroes 3 and Beyond All Reason.
At one odd occurrence I was running Company of Heroes 3 just idling at the main menu (there were no models/maps loaded into the vram) and in the background was running a discord voip call. All of a sudden the screen didn't update (e.g. mouse cursor stuck, no apparent reaction to keyboard inputs) but I was still able to hear the people in the voip call.
Overnight I was running MemTest86+ for 12 passes which returned no errors:
In the morning I was running Furmark for two hours. Hotspot GPU temperature ramped up to 104deg C. No crashes/freezes though. Here's the log's graphs:
On monday I changed the PSU from 500 wattage to a 1000 wattage unit for test purposes. It did not help.
Here is a screenshot of the reliability monitoring tool of Windows, as you can see, crashes occur almost on a daily:
Here's the result of a DISM/SFC, apparently the corrupt files found were just regarding this line `Exec:Only CSI metadata corruption found, Process CSI repair.`:
The Event Viewer is either not showing up something useful or I am looking at the wrong places (Window Logs/System). Filtering by Errors, there is plenty of DCOM timeouts but those should not cause those freezes. Other than that there are `The previous system shutdown at 12:36:41 PM on 11/21/2023 was unexpected.` Errors and `The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.` Errors.
The Windows installation date was `Original Install Date: 7/22/2023, 12:28:40 PM`, since then I must have had at least 20 crashes, maybe more.
Filtering the Event Viewer of Source: Display only shows two warnings (which apparently are bad enough): Display driver amdwddmg stopped responding and has successfully recovered.
WhoCrashed is also indicating a problem with the graphics card/driver:
Am I just having bad luck with my graphics card here? Is it crawling towards its end time? But then how can I run things like Furmark and 3D Mark's time spy without any problems for hours? Should I downgrade my amd drivers to some earlier version? I feel like some driver versions ran more stable than others.
Any help is highly appreciated!
I'm running a PowerColor Red Devil Radeon RX 5700 XT and an older i7-6700K with 24GB DDR4 and have had constant issues with this PC ever since I got it.
Mostly during even short game sessions (about 30 minutes in) the PC just goes dark, power is still running but apparently there is no video output from the graphics card, ending up in a hard shutdown (~5 seconds of holding down the power button).
I'm not playing very demanding games by any means at medium graphics settings, mostly Company of Heroes 3 and Beyond All Reason.
At one odd occurrence I was running Company of Heroes 3 just idling at the main menu (there were no models/maps loaded into the vram) and in the background was running a discord voip call. All of a sudden the screen didn't update (e.g. mouse cursor stuck, no apparent reaction to keyboard inputs) but I was still able to hear the people in the voip call.
Overnight I was running MemTest86+ for 12 passes which returned no errors:
In the morning I was running Furmark for two hours. Hotspot GPU temperature ramped up to 104deg C. No crashes/freezes though. Here's the log's graphs:
On monday I changed the PSU from 500 wattage to a 1000 wattage unit for test purposes. It did not help.
Here is a screenshot of the reliability monitoring tool of Windows, as you can see, crashes occur almost on a daily:
Here's the result of a DISM/SFC, apparently the corrupt files found were just regarding this line `Exec:Only CSI metadata corruption found, Process CSI repair.`:
The Event Viewer is either not showing up something useful or I am looking at the wrong places (Window Logs/System). Filtering by Errors, there is plenty of DCOM timeouts but those should not cause those freezes. Other than that there are `The previous system shutdown at 12:36:41 PM on 11/21/2023 was unexpected.` Errors and `The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.` Errors.
The Windows installation date was `Original Install Date: 7/22/2023, 12:28:40 PM`, since then I must have had at least 20 crashes, maybe more.
Filtering the Event Viewer of Source: Display only shows two warnings (which apparently are bad enough): Display driver amdwddmg stopped responding and has successfully recovered.
WhoCrashed is also indicating a problem with the graphics card/driver:
Am I just having bad luck with my graphics card here? Is it crawling towards its end time? But then how can I run things like Furmark and 3D Mark's time spy without any problems for hours? Should I downgrade my amd drivers to some earlier version? I feel like some driver versions ran more stable than others.
Any help is highly appreciated!
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