Ever since I switched my GPU and PSU from gtx 1060 to rx 5700xt and corsair vs650 to fractal design ion+ 660W platinum I've been having random blackscreens. During the blackscreen everything is unresponsive (no cursor, no sound, pc still on, keyboard still on, no caps lock etc.) and I have to press the reset switch for the PC to restart. Sometimes even the reset switch doesn't work and then I have to switch my PC off from the power supply. Temps are ok- GPU doesn't go above 70C and CPU doesnt go above 50-55C. Nothing is overclocked and yes, the GPU is connected to the psu with both 6+8pin cables running from different ports of the PSU. Also in event viewer, there's a kernel-power critical error:
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-11-06T15:20:58.132014800Z" />
<EventRecordID>53303</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-R785VHB</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
ALSO one time I crashed while playing FiveM and looking into the FiveM crash logs I found this message:
[ 809453] [ GTAProcess] ResourcePlacementThr/ Error: DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ 809469] [ GTAProcess] ResourcePlacementThr/
[ 821000] [ DumpServer] 16708/ Process crash captured. Crash dialog content:
[ 821000] [ DumpServer] 16708/ FiveM has encountered an error
[ 821000] [ DumpServer] 16708/ DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ 821016] [ DumpServer] 16708/
[ 834391] [ DumpServer] 17492/ DumpServer is active and waiting.
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-11-06T15:20:58.132014800Z" />
<EventRecordID>53303</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-R785VHB</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
ALSO one time I crashed while playing FiveM and looking into the FiveM crash logs I found this message:
[ 809453] [ GTAProcess] ResourcePlacementThr/ Error: DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ 809469] [ GTAProcess] ResourcePlacementThr/
[ 821000] [ DumpServer] 16708/ Process crash captured. Crash dialog content:
[ 821000] [ DumpServer] 16708/ FiveM has encountered an error
[ 821000] [ DumpServer] 16708/ DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ 821016] [ DumpServer] 16708/
[ 834391] [ DumpServer] 17492/ DumpServer is active and waiting.