Question PC BSOD Event 162 + Event 41

Mar 31, 2025
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For the last 6 months my pc has been crashing every so often. It occurs at no specific point, I have had it crash browsing YouTube, while gaming, and even while idle. Sometimes I get BSOD and others the PC just restarts. Most of the time the crash occurs immediately after event 162 volgmr, there are a few times that before the crash I had event 11 stornvme.

Specs:
Windows 11
i7-12700k
Gigabyte Z790 AORUS ELITE AX
MSI 4070Ti 12GB Gaming X Trio
Corsair Vengeance 64GB(4x16gb)
Corsair RM850e

Things I have tried:
I have replaced the PSU
I have ran memory test and passed
I ran furmark and had no crashes
I have uninstalled and reinstalled my GPU drivers

I have seen posts suggesting this may be a Mobo issue but I wanted to see if there were any other suggestions before I commit to that. Please let me know if there is any additional info I could provide, I tried to include everything I could think of. I have 5 dumps compressed to look at if anyone is interested as well Dumps.zip. Thanks!

EDIT:
I wanted to add that games have been crashing to desktop and my browser tabs have been crashing(browser stays open but the tab says it crashed) as well(Less frequently). Not sure how relevant this is but I figured I'd add it
 
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check the hard drives with its manufacturer´s tool
eventually update the firmware if available
update BIOS of the motherboard
update chipset drivers
update intel rapid storage driver
check if the hard drives are connected well, reseat (unplug and plug in again)
 
you have two copies of a overclock driver installed:
NTIOLib_X64.sys Sun Jul 9 18:54:30 2017
NTIOLib_X64.sys Wed Apr 27 00:47:43 2022
also have another overclock driver:
iocbios2.sys Thu Aug 18 15:44:05 2022
and this overclock driver
gdrv3.sys Tue Aug 23 20:08:05 2022

go here and download microsoft autoruns
https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns

run it as an admin then delete all 4 overclock drivers and reboot.
you can then reinstall one after your system is stable.
note: your cpu came out in November 2021, do not use a overclock driver before that date.
note:
BIOS Version F2
BIOS Release Date 09/27/2022
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z790 AORUS ELITE AX
you might want to update your bios and drivers before you remove gigabyte easy tune. old motherboard sound driver had issues that could crash your machine.

https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-10/support#support-dl-bios

most likely this file was the cause of the most recent bugcheck
NTIOLib_X64.sys Sun Jul 9 18:54:30 2017
I did not look at the other dumps, submit a new dump if you continue to have issues.
you might also consider deleting your pagefile.sys by turning off windows virtual memory, rebooting and turning it back on.
this will dump the saved corruptions in the pagefile.sys. Otherwise, even if you fix the problem with the driver, you could still get bugchecks due to the saved memory corruptions being copied to disk pagefile.sys during sleep. if you don't then the corruptions will be reloaded back from disk and into ram when your system wakes up.
you could also google " how to make windows delete the pagefile.sys on reboot" and make the registry change so each time your reboot it will delete the pagefile.sys and make a new copy.
 
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you have two copies of a overclock driver installed:
NTIOLib_X64.sys Sun Jul 9 18:54:30 2017
NTIOLib_X64.sys Wed Apr 27 00:47:43 2022
also have another overclock driver:
iocbios2.sys Thu Aug 18 15:44:05 2022
and this overclock driver
gdrv3.sys Tue Aug 23 20:08:05 2022

go here and download microsoft autoruns
https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns

run it as an admin then delete all 4 overclock drivers and reboot.
you can then reinstall one after your system is stable.
note: your cpu came out in November 2021, do not use a overclock driver before that date.
note:
BIOS Version F2
BIOS Release Date 09/27/2022
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z790 AORUS ELITE AX
you might want to update your bios and drivers before you remove gigabyte easy tune. old motherboard sound driver had issues that could crash your machine.

https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-10/support#support-dl-bios

most likely this file was the cause of the most recent bugcheck
NTIOLib_X64.sys Sun Jul 9 18:54:30 2017
I did not look at the other dumps, submit a new dump if you continue to have issues.
you might also consider deleting your pagefile.sys by turning off windows virtual memory, rebooting and turning it back on.
this will dump the saved corruptions in the pagefile.sys. Otherwise, even if you fix the problem with the driver, you could still get bugchecks due to the saved memory corruptions being copied to disk pagefile.sys during sleep. if you don't then the corruptions will be reloaded back from disk and into ram when your system wakes up.
you could also google " how to make windows delete the pagefile.sys on reboot" and make the registry change so each time your reboot it will delete the pagefile.sys and make a new copy.
I deleted all the drivers but iocbios2.sys (it says failed to complete when I attempt to). I also have never attempted to overclock, so I am a little confused as to why I have some many drivers in the first place. I will take the rest of the suggested steps and report back if the problem continues. I appreciate the help.
 
iocbios2.sys is a cpu overclocking tool by intel.
https://www.file.net/process/iocbios2.sys.html
you can see if there is a uninstaller or try to install a new version

i think the other 3 overclock driver are for overclocking your GPU. (more likely the cause of your problem)
gpu overclock tools assume they can overclock by changing voltages by 5 percent. having 3 of them installed cause the electronics to miss its hardware timing constraints. it causes the hardware to miss the signals sent by the hardware. (violation of electronics set and hold time)

the setup program that installs NTIOLib_X64.sys
does not check for previous installations of the driver. Problem is at some point they changed the default location that the file is installed at. the software had a note in the readme.txt telling you to uninstall the old version before installing the new one. (they were jerks, no one reads the readme) even if you do not overclock, you might have wanted to see temps or change the fan speed of the GPU. the driver does a overclock anyway.
 
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