I was watching youtube and my pc did bsod. It rebooted to windows then seconds later bsod. After that it just bsod right away and I can not get to windows. I began troubleshooting and am so lost I decided to do my first post here for help. This is quite a stumper.
Bought a prebuilt computer on Amazon in November 2016.
Processor: Intel Core i7-6700k 8M Skylake Quad-Core 4.0 GHz CPU
Motherboard: Z170 Gaming Motherboard
Video Card: Zotac GeForce GTX 1070 8GB GDDR5
Memory: 16GB DDR4 2400 Gaming Memory with Heat Spreader
Power Supply: Thermaltake 700 Watt Smart 80 PLUS Certified PSU
HDD: 240GB SSD
Second HDD: 2 TB 7200 RPM Hard Disk
Operating System: Microsoft Windows 10 Professional 64-bit
Liquid Cooling: 120mm AIO Liquid Cooling with Thermaltake 120mm Ring High Static Pressure RING LED Fan
Output: 6 USB (2 X USB 3.0; 4 X USB 2.0), 1 x Dual-link DVI, 3 x DisplayPort (version 1.4), 1 x HDMI
Troubleshooting.
1. Tried 1 stick of ram in each of the 4 slots. Tried other stick of ram in all 4 slots.
2. Removed graphics card and used on board HDMI port. (I have not put the graphics card back in) Actually only thing plugged into computer is power, hdmi, and usb toggle for keyboard and mouse.
3. Remove all hard drives except the SSD that has windows 10 on it.
4. Booted up my old computer to verify my old hard drive was still working with windows 7. Used this hard drive in new computer and same bsod error. (removed and using my SSD hard drive for future testing, did not connect any extra hard drives)
5. Made a windows bootable USB. I can boot to this and get the screen to chose language. When I try to install or repair I get bsod. Each troubleshooting step after this I tried this and every time bsod.
5. Bought and installed new mobo, one series newer gigabyte board.
Gigabyte LGA1151 Intel Z170 ATX Motherboard ATX DDR4 NA Motherboards (GA-Z170X-GAMING 5)
6. Bought same ram and tried both and singe in each slot.
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 2400 (PC4 19200) Intel Z170/X99 Desktop Memory F4-2400C15D-16GVR
7. Bought and installed new processor, one series newer. (Still didn't work so I used the old processor and retuned this.
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
8. Made a linux bootable USB. I could get to the linux loading screen, but there is a 5 dot progress bar and it was just hang up on dot 3 every time. I gave it plenty of time to load several times.
9. Took out my psu from old computer and still getting same bsod.
Corsair TC750M
10. In BIOS I reset to default settings. Have done this a few times.
11. Bought a new SSD PNY 240Gb Hard Drive to try and install window on it to eliminate a bad hard drive even through I had already done #4.
11. Read some older help posts on this site about the Z170 Gigabyte mobo series only recognizing ram that is 2133 MHz. Changed bios to recognize my 2400 MHz ram. Read another post here that even changing setting will not allow it to recognize anything other than 2133MHz ram. (Even though my computer was working with 2400MHz just fine for months.
12. Bought 2133MHz ram and tried both and just one in each slot.
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM 2133 (PC4 17000) Desktop Memory F4-2133C15D-16GVR
13. A couple times in this process I took the battery out of the mobo and waited 2 hours then put it back in.
My next step was going to buy yet another mobo thinking that my maybe my old one failed and the new one was defective, but so odd that it would be the same error at the same time and such a crazy coincidence. I decided to post here instead of moving forward with this.
I am at such a complete loss right now. I have been at this for 2 weeks and have basically tested or replaced all of the hardware. I am just so confused. Any help would be very much appreciated!
-Greg
Bought a prebuilt computer on Amazon in November 2016.
Processor: Intel Core i7-6700k 8M Skylake Quad-Core 4.0 GHz CPU
Motherboard: Z170 Gaming Motherboard
Video Card: Zotac GeForce GTX 1070 8GB GDDR5
Memory: 16GB DDR4 2400 Gaming Memory with Heat Spreader
Power Supply: Thermaltake 700 Watt Smart 80 PLUS Certified PSU
HDD: 240GB SSD
Second HDD: 2 TB 7200 RPM Hard Disk
Operating System: Microsoft Windows 10 Professional 64-bit
Liquid Cooling: 120mm AIO Liquid Cooling with Thermaltake 120mm Ring High Static Pressure RING LED Fan
Output: 6 USB (2 X USB 3.0; 4 X USB 2.0), 1 x Dual-link DVI, 3 x DisplayPort (version 1.4), 1 x HDMI
Troubleshooting.
1. Tried 1 stick of ram in each of the 4 slots. Tried other stick of ram in all 4 slots.
2. Removed graphics card and used on board HDMI port. (I have not put the graphics card back in) Actually only thing plugged into computer is power, hdmi, and usb toggle for keyboard and mouse.
3. Remove all hard drives except the SSD that has windows 10 on it.
4. Booted up my old computer to verify my old hard drive was still working with windows 7. Used this hard drive in new computer and same bsod error. (removed and using my SSD hard drive for future testing, did not connect any extra hard drives)
5. Made a windows bootable USB. I can boot to this and get the screen to chose language. When I try to install or repair I get bsod. Each troubleshooting step after this I tried this and every time bsod.
5. Bought and installed new mobo, one series newer gigabyte board.
Gigabyte LGA1151 Intel Z170 ATX Motherboard ATX DDR4 NA Motherboards (GA-Z170X-GAMING 5)
6. Bought same ram and tried both and singe in each slot.
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 2400 (PC4 19200) Intel Z170/X99 Desktop Memory F4-2400C15D-16GVR
7. Bought and installed new processor, one series newer. (Still didn't work so I used the old processor and retuned this.
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
8. Made a linux bootable USB. I could get to the linux loading screen, but there is a 5 dot progress bar and it was just hang up on dot 3 every time. I gave it plenty of time to load several times.
9. Took out my psu from old computer and still getting same bsod.
Corsair TC750M
10. In BIOS I reset to default settings. Have done this a few times.
11. Bought a new SSD PNY 240Gb Hard Drive to try and install window on it to eliminate a bad hard drive even through I had already done #4.
11. Read some older help posts on this site about the Z170 Gigabyte mobo series only recognizing ram that is 2133 MHz. Changed bios to recognize my 2400 MHz ram. Read another post here that even changing setting will not allow it to recognize anything other than 2133MHz ram. (Even though my computer was working with 2400MHz just fine for months.
12. Bought 2133MHz ram and tried both and just one in each slot.
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM 2133 (PC4 17000) Desktop Memory F4-2133C15D-16GVR
13. A couple times in this process I took the battery out of the mobo and waited 2 hours then put it back in.
My next step was going to buy yet another mobo thinking that my maybe my old one failed and the new one was defective, but so odd that it would be the same error at the same time and such a crazy coincidence. I decided to post here instead of moving forward with this.
I am at such a complete loss right now. I have been at this for 2 weeks and have basically tested or replaced all of the hardware. I am just so confused. Any help would be very much appreciated!
-Greg
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