PC crash after setting ram frequency

[Karl Gustav]

Hi

Yesterday i finally installed some new components in my pc, after it had been running really hot and slow lately. More specifically i have gotten myself a new MOBO, CPU and ram.

After reinstalling windows 10 and getting everything up and running, i went into the BIOS, and increased my ram frequency to 3200, which is what it is suppossed to be running, up from 2133... and this is where things get weird.

So after increasing the frequency and restarting my pc it crashes and shows me the "your pc ran into a problem that it couldnt handle" screen aswell as a sad smiley face... 🙁

I hope someone is able to help me.

PC SPECS:
MSI B350 tomahawk
AMD ryzen 1600
Corsair DDR4 3200 mhz
Asus GTX 1070
Corsair cs750m PSU

 

[Lutfij]

1| Have you made sure your motherboard BIOS was updated prior to keying in the ram frequency?

2| Does the crashes/BSOD's happen hen you're idling or when under load?

3| Outside of manually setting the frequency, did you manually input the timings within BIOS and setting the voltage as well? Oh and one more thing, can you link us tot he ram kit you have at hand?

 

[Karl Gustav]

1| Have you made sure your motherboard BIOS was updated prior to keying in the ram frequency?

2| Does the crashes/BSOD's happen hen you're idling or when under load?

3| Outside of manually setting the frequency, did you manually input the timings within BIOS and setting the voltage as well? Oh and one more thing, can you link us tot he ram kit you have at hand?

 

[Karl Gustav]

1: Yes i updated my bios as one of the first things after i got the pc up and running.

2: The crashes happen right after i have logged into windows, as soon as i press enter after writing my password, it crashes.

3: I have only set the frequency, havent touched anything about voltage.

The ram i have-->https://www.newegg.com/Product/Product.aspx?Item=N82E16820236079

 

[YoAndy]

You have to go into bios and set ram to lower speeds or just not set XMP profile. People are have a hard time getting Ryzen's memory controller to run any faster than 2933MT/s and AMD itself only guarantees up to 2666MT/s when running a single single-rank (single side) DIMM per channel.

 

[Karl Gustav]

OK

I have lowered the frequency to 2133 now, and everything seems to work fine.
Does this then mean that i'm never going to be able to use the maximum performance of my RAM?

 

[YoAndy]

OK

I have lowered the frequency to 2133 now, and everything seems to work fine.
Does this then mean that i'm never going to be able to use the maximum performance of my RAM?

That's up to AMD to get this fix and release new Bios