Question PC crashes under load but monitor stays on

[Vinninho]

Hi guys,

Background:
Since the last year I receive this crash, it happens when the system is under pressure (playing games). Over the past year it got from bad to unplayable. I cannot even load a game without it crashing. I've tried to run the OOCT power test and it immeaditly crashed - that's why I taught it was the power supply and I bought a new one.

The problem:
When I play a game, lets say ARK Survival Evolved, I just play the game but once I enter an inventory or something (something that requires some calculation I guess) my screen turns black but the sound keeps running, after a few seconds or so the sound freezes, like RRRRRRRRRRRRRRRRRRRRRRRR. something like that. After I restart the PC the PC runs very slow and I cant even load the game anymore before the same crash happens.

I tried to:

• update my drivers
• reinstall windows
• new PSU
• removed everything and put everything back in again
• repositioned the RAM

My computer specs:
MOBO: Gigabyte GA-B150-HD3P GA-B150-HD3P
Processor: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
GPU: Radeon (TM) RX 480 Graphics
PSU: Corsair CP-9020171-EU PSU 550W ATX
RAM: Corsair DDR4 Vengeance LPX 2x 8GB 3200 C 16 and Corsair DDR4 Vengeance LPX 2x 4GB 2133 C13
HDD: Western digital Blue - 1TB WD10EZEX
SSD: Samsung SSD 750 EVO 250

Note that I am a total newbie. I am willing to pay, if needed if you can help me solve the issue... I am available for a discord chat or teamviewer.

Edit 1: I tried to to the mybenchmark test, but my PC crashed again...

I would be really grateful.

Thank you for reading!

 

[rgd1101]

check cpu/gpu temp during the game?
try a better psu? corsair vs series is their lowest end unit

 

[Vinninho]

check cpu/gpu temp during the game?
try a better psu? corsair vs series is their lowest end unit

Hi man, thank you for your reply.

I also thought that it was the psu, I was first running a CX 450W. But I replaced that two weeks ago with the current psu.

Also checken the temperatures and they are perfectly fine.

 

[rgd1101]

I also thought that it was the psu, I was first running a CX 450W. But I replaced that two weeks ago with the current psu.

450W is under power. VS series is their low end unit

 

[Vinninho]

450W is under power. VS series is their low end unit

What do you mean with "under power"? It has too low wattage?

 

[ArchitSahu]

What do you mean with "under power"? It has too low wattage?

The PSU's you are using are either underpowered or of pretty poor quality. I would not use the Corsair VS Series line of PSU's as they are their worst series. Also, why do you have mixed and matched RAM? Mixing RAM kits is a big nono. Try running with just your 16GB kit and the newest PSU you have. Let us know if it crashes only during load.

 

[Vinninho]

It is dishartening that you guys point out to the PSU because of the pricetag. I also CLEARLY stated that I changed it.

It was my videocard, I put it in my brother's computer and ran various benchmarks and his pc crashed as well.

So I decided to upgrade my video card, to nvidea and no problem at all.

Radeon has just lost a customer, never again.

 

[rgd1101]

rx 480 need a low more power than most nvidia.
what nvidia did you get?