Question PC crashing randomly - more frequently when using google chrome.

[eiw112]

My pc crashes randomly, it has been happening for about a year.

It crashes quite rarely when gaming, maybe twice a day. However, when browsing on google chrome, it happens wayyy more often. I have checked the temperature, and it is normal. I have also done a diagnosis on the RAM, which turned out okay.

Do you have any suggestions what I should check/do? I have already updated graphics drivers, windows and checked event viewer (which does not provide any information as to what it could be)

Specs:

ASUS GeForce RTX 2080 SUPER ROG Strix

AMD Ryzen 9 3900X

CM Masterliquid ML240L ARGB Komplett Edition

Corsair Vengeance RGB PRO DDR4 3200MHz 16GB

ASUS ROG Strix B450-F GAMING, Socket-AM4

Corsair TX650M, 650W PSU

 

[Roland Of Gilead]

Hey there,

What bios are you running on the mobo?

How old is the Corsair TXM? The minimum for a 2080 Super is 650w. I'd be looking at a 750w min.

What happens when it crashes? Does it crash to desktop, or stop working with a sound buzzing? Or does it simply restart?

 

[dwd999]

My pc crashes randomly, it has been happening for about a year.

It crashes quite rarely when gaming, maybe twice a day. However, when browsing on google chrome, it happens wayyy more often. I have checked the temperature, and it is normal. I have also done a diagnosis on the RAM, which turned out okay.

Do you have any suggestions what I should check/do? I have already updated graphics drivers, windows and checked event viewer (which does not provide any information as to what it could be)

In Chrome under the Settings, System, do you have graphics acceleration turned on? If so, you could try turning that off to see if it helps. If yes, that would suggest that its a graphics driver problem.

 

[eiw112]

Hey there,

What bios are you running on the mobo?

How old is the Corsair TXM? The minimum for a 2080 Super is 650w. I'd be looking at a 750w min.

What happens when it crashes? Does it crash to desktop, or stop working with a sound buzzing? Or does it simply restart?

I think the bios is called ROG UEFI Bios.

When it crashes, a blue screen appears and the computer automatically restarts. When restarting I'm being redirected to the bios. No particular sounds really (other than the fans speed changing during the restart).

When it first started happening, i could sometimes also move my cursor and hover over apps on my desktop, but when i clicked on them nothing happend. Hasen't been like that for a long time though.

 

[eiw112]

In Chrome under the Settings, System, do you have graphics acceleration turned on? If so, you could try turning that off to see if it helps. If yes, that would suggest that its a graphics driver problem.

I had it turned on, yes. I disabled it now. I'll see if it gets better.

 

[Roland Of Gilead]

I think the bios is called ROG UEFI Bios.

When it crashes, a blue screen appears and the computer automatically restarts. When restarting I'm being redirected to the bios. No particular sounds really (other than the fans speed changing during the restart).

When it first started happening, i could sometimes also move my cursor and hover over apps on my desktop, but when i clicked on them nothing happend. Hasen't been like that for a long time though.

You can use CPU-z and go to the mainboard tab to determine the bios revision. If you haven't updated the bios before, then this may resolve the issue.

 

[eiw112]

You can use CPU-z and go to the mainboard tab to determine the bios revision. If you haven't updated the bios before, then this may resolve the issue.

Ty, I'll try that