[SOLVED] Pc doesn't post with D.O.C.P enabled

[Jonxrr]

I just got this RAM for my system and it wont post when I enable docp. On G.skill's website on the qvl it says this is compatible so I dont understand why this is happening. DOCP only works if I take 1 stick out and and keep one in the B1 slot.

My Specs:
MOBO: ASUS ROG Crosshair VIII Impact Mini-DTX
CPU: R9 5900X
RAM: Trident Z Neo DDR4-3200 CL16 64GB (2x32GB) (this one doesn't work)
GPU: XFX Speedster 7900 XTX
Storage:980 pro 1TB, Sabrent Rocket 4 Plus 1TB
PSU: Cooler Master 850W SFX

 

[Lutfij]

Welcome to the forums, newcomer!

Can you check and see what BIOS version you're on at this moment of time?

 

[Jonxrr]

Welcome to the forums, newcomer!

Can you check and see what BIOS version you're on at this moment of time?

Im on 4402.

 

[Lutfij]

Try clearing the CMOS on the board and then manually set the ram to DDR4-3200MHz, with the voltage set to 1.4v and see if that helps your platform POST with that speed, disregard the timings and have the on Auto for now.

 

[Jonxrr]

It didn’t post again

Try clearing the CMOS on the board and then manually set the ram to DDR4-3200MHz, with the voltage set to 1.4v and see if that helps your platform POST with that speed, disregard the timings and have the on Auto for now.

 

[Lutfij]

Do either of the sticks work when D.O.C.P are enabled?

 

[Jonxrr]

Do either of the sticks work when D.O.C.P are enabled?

Yes, both of them work flawlessly in single channel

 

[Lutfij]

Try and work with another ram kit. I'd keep Asus/your seller in the loop as well in order to RMA the board. Those speeds shouldn't trouble the board or the memory controller. Then again, in hindsight, I'd also see if the processor you have works on a known working motherboard, and if you're seeing that only rams populating slots B1/B2(depending on your motherboard with the right BIOS version) yields results, then the integrated memory controller might've gone bust.

 

[Jonxrr]

Try and work with another ram kit. I'd keep Asus/your seller in the loop as well in order to RMA the board. Those speeds shouldn't trouble the board or the memory controller. Then again, in hindsight, I'd also see if the processor you have works on a known working motherboard, and if you're seeing that only rams populating slots B1/B2(depending on your motherboard with the right BIOS version) yields results, then the integrated memory controller might've gone bust.

Replaced my cpu and found that my memory controller is shot. thank you for the response.