Question PC fails to load assets and then freezes ?

amco_krkic

Reputable
May 15, 2020
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4,535
My PC has been freezing when I try to play games.
When I play a game (Overwatch 2 but also in other games like CS2) it will initially work fine, sometimes for multiple games, but will then not load the HUD, followed by the characters of players not loading and turning into blue floating orbs, then it will lose audio both in the game and in other applications such as discord or browser and finally freezes.

Sometimes it skips straight to freezing but always when I am in a game. When it freezes I can sometimes tab out but it will not let me close or interact with the game or any other applications.

I have tried to fix it in various ways including:

  • lowering/increasing game settings
  • reinstalling windows
  • reinstalling the game(s)
  • checking for viruses
  • getting rid of GPU and CPU overclocks
  • reverting to older GPU drivers
  • stress testing CPU/GPU

Where there were no problems and monitoring performance while in game where the only unusual thing I noticed being sometimes my CPU and GPU usage would drop very low. This issue has not been happening when i am stress testing individual components but on games like Overwatch, CS2, FIFA its been doing this.
I am unsure what else I can do and would appreciate any help diagnosing or fixing the issue.

PC Specs
MBD: X570
GPU: RX 5700XT
CPU: Ryzen 3600
RAM: 2 x 8GB 3200Mhz
PSU: 600W
 

Lutfij

Titan
Moderator
600W PSU
600W is the advertised wattage of the unit. What is the make and model of your PSU and it's age?

X570 MOBO
X570 is the chipset of the motherboard, what is the make and model of your motherboard and what BIOS version are you on for your motherboard?

Did you try using DDU in Safe Mode to remove all GPU drivers, then manually reinstalling with the latest GPU driver sourced from AMD's support site in an elevated command? You've specified reinstalling your OS, what OS are you on, where did you source the installer for the OS and did you install the OS in offline mode?