PC freezes after 10-20 minutes

[pisti298]

Hi!

My PC keeps freezing after 10-20 minutes of playing. It also freezes when I watch videos on youtube. Sometimes I can still hear the sounds after freezing (but it stutters and it's weird). Only restart helps.

Here are my specs:
mobo: Asrock AB350M
cpu: Ryzen 5 1500x
GPU: GTX 1060 3GB
RAM CORSAIR 8GB Vengeance LPX DDR4 3200MHz CL16 (2x4 GB, tried it with 2933, 2800,2666,2133 Mhz, but it's still freezing)
PSU: corsair CX450M
SSD: kingston ssdnow 300v 60gb
HDD: Seagate Barracuda 7200.10 ST3200820AS 200gb
and an lg odd

Until the freeze it works fine, temperatures are normal (gpu around 70C after 20 minutes of playing GTA5, cpu around 50). HDD temp was around 45C, so I installed a new fan, now it's around 35, but it still freezes. I tried lowering the ram frequency, but it didn't help. I ran Windows Memory Diagnostics twice, but it didn't find anything. I ran burnintest, it didn't find any problem before freezing. What could be the problem? PSU, RAM, HDD?

 

[clutchc]

Unfortunately, there could be a myriad of reasons that is happening. But the first culprit that comes to mind is software conflicts. I presume it isn't OC'ed? Win10? It sounds like that is a fairly new system with little chance of there being a lot of stuff installed on it. But let's try cleaning up first.

Do a Disk Clean Up to start with. Follow that with a CCleaner run doing the Clean and Registry portions both.
Lastely, disable as much other software that is running in the background as you can. Check the TRAY for stuff running at Win start that you can disable and run on an as-need basis only.

Test after all that with your RAM at the BIOS default speed (probably 2133mhz)

 

[pisti298]

Unfortunately, there could be a myriad of reasons that is happening. But the first culprit that comes to mind is software conflicts. I presume it isn't OC'ed? Win10? It sounds like that is a fairly new system with little chance of there being a lot of stuff installed on it. But let's try cleaning up first.

Do a Disk Clean Up to start with. Follow that with a CCleaner run doing the Clean and Registry portions both.
Lastely, disable as much other software that is running in the background as you can. Check the TRAY for stuff running at Win start that you can disable and run on an as-need basis only.

Test after all that with your RAM at the BIOS default speed (probably 2133mhz)

I just reinstalled windows and the problem still occures. I also tried it with different RAM and it happened with that as well so it's not the RAM. So what could it be? Maybe mobo/cpu?

 

[pisti298]

It looks like the GPU's DVI port caused the troubles. I tried connecting it with HDMI cable, and I had no issues for more than half an hour now (previously 20 min was the longest without freezing). I'll keep testing and see if it really is the problem.

 

[manu190200]

Maybe it could be because of the index errors on one of your disks try this: http://www.thewindowsclub.com/disk-error-checking-windows-8

 

[pisti298]

It just froze again... The disk error checking tool didn't find anything.

 

[clutchc]

Do you have another gfx card you can test with?

 

[pisti298]

It's not the graphics card, I tested it with a different one. It's probably the mobo. I was searching on the internet for similar issues, and found a reddit post about the exact same issue with the same motherboard, and replacing the motherboard solved the problem for the guy. I don't have another ryzen mobo, so I guess I'll take the computer to some place where they can test it.

 

[dudeman509]

Try turning off the "Fast startup" option under Windows power settings. It has been causing freezing issues with some AMD systems/boards as of late.

 

[manu190200]

It just froze again... The disk error checking tool didn't find anything.

Maybe the HDD isn't getting proper power supply, there should be 5 wires going into your HDD power port (often it's yellow-black-red-black-orange)

 

[pisti298]

I RMA'd the motherboard, and they've sent me another one. So far no problems.