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Question PC Freezes after gaming

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Manga115

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Mar 9, 2016
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Since Aug I have started to get this intermittent issue where my PC will freeze after I have played a game. It has happened after different games so its not connected to a specific game. It can sometimes happen during gameplay but only if its during the loading screen, once I am in a game its fine no matter how long I play.

Also its often that when this happens I still have audio for a min before that goes too. I normally notice my mouse has stopped moving and then realise the PC has frozen. I was still able to talk on my mic for a short period before that also stopped working.

I have done a memory test, GPU benchmark test, updated Nvidia drivers and I checked error report and I get Kernel Power, Event ID 41.

Done thes commands through command prompt as Admin:
sfc /scannow
chkdsk /f /r

Here are my hardware specs from Dxdiag:
Time of this report: 10/3/2023, 19:38:54

Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 0602 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32684MB RAM
Page File: 18430MB used, 41900MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

I have tried to replicate the freeze but it does not always happen so its hard to work out what is the cause.

Any help is appreciated!
 
Your specs would've been easily passed like so;
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
 
Thanks, I will update with the info


CPU: Intel® Core™ i7 Six Core Processor i7-8700k (3.7GHz) 12MB Cache
CPU cooler: Corsair H100x Hydro Cooler w/ PCS Liquid Series Ultra Quiet Fans
Motherboard: ROG STRIX Z390-E Gaming (Bios version Rev 1.xx)
Ram: 32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
SSD/HDD: 512GB SAMSUNG 970 PRO M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W)
Samsung 870 EVO SATA 2.5” SSD 4TB
Seagate ST4000DM004 - BARRACUDA 4TB DESKTOP - 3.5IN 6GB/S SATA 256MB
GPU: MSI GeForce RTX 2080 VENTUS 8G, Black
PSU: Corsair RM850, RM Series, 80 Plus Gold Certified, 850 W Fully Modular ATX Power Supply - Black (Purchased on Jan 2021)
Chassis: COOLERMASTER MASTERCASE H500P GAMING CASE
OS: Windows 10
Monitor: ASUS VP28UQG 28" 4K UHD 3840 x 2160 1ms
ASUS VA24EHE 24" (23.8") Monitor, FHD (1920x1080)

Hopefully I have got it all
 
Last edited:
I just finished playing SWTOR (MMO) and my PC reset as I was getting a drink.

I am checking Event Viewer and have this error:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffe50740d5c460, 0xfffff801605d93e0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 93205c8c-b7a1-4f3e-a7bd-5946e4511742.
 
I believe its Nvidia drivers that likely are the cause. I have uninstalled them, both screens went black as if they turned off. PC stayed on so I left it a few mins to complete uninstall.

Restarted PC, standard Windows Graphic driver was active and I manually installled latest Nvidia drivers. Will post if I encounter a crash in the next few days.
 
So played Steel Division 2, this is one game it more frequently occurs, played it fine for an hour, shut down the game, about 1 min later, mouse and screen freeze, then go black and no response. Had to hard restart PC.

Was hoping the drivers was the issue!
 
Are you still getting freezes? Your issue was very similar to mine. Started around December 2022 and managed to fix it after a DDU-ing and installing the new GPU drivers.
 
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