Question PC freezes at irregular intervals (and now FPS drops)

bragren

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Sep 15, 2014
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Hello!

I've been experiencing some weird issues that I can only attribute to my GPU. Essentially, during games (even non-intensive games,) my PC will occasionally freeze. The freezing will be accompanied by multicolored artifacts all over the screen and sometimes the audio will process as normal, especially voices on Discord, but other times the audio will stutter and cut to repeating white noise or something. This issue almost always requires a full forced shutdown of the PC to get back up and running.

After the issue presented itself last week, it has gotten more frequent, going from once or twice a day to every 7-15 minutes. I got MSI Afterburner to see if I could capture the issue and I have some screenshots of the results, but I fear that they're far from conclusive. They indicate that the voltage limit was reached right as the freeze began, and at that same moment all the cores of my CPU (and the GPU) spiked to 100% as well. However, upon investigating an occurrence when the game or PC did not crash, I saw that the voltage limit was reached at least 4 times with no apparent issue in performance.

Today was the first time that I experienced any kind of FPS drop. I opened Elden Ring and, while I have usually had 0 problems with FPS, I was consistently at about 16 even after turning down the graphics. Afterburner evidenced that that was too much for my poor GPU and it was maxing at 100% utilization.

For context, the specs of my PC include a Strix GTX 1080ti GPU and an Intel i7-8700K CPU @ 3.70GHz.

Essentially, I'm looking to see if there's any possible fix for this but I fear that my GPU is just bad and I'll need a new one.

Let me know if any other information would be useful and I'll try to provide it. Thanks in advance for the feedback!
 
To have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the boot priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93


clean boot


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

run the RAM @2133MHz to check if it happens then too

check the hard drive for errors with its manufacturer´s tool and if available, update the firmware

use ddu uninstaller and reinstall the latest graphics driver
 

bragren

Distinguished
Sep 15, 2014
29
0
18,530
To have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the boot priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93


clean boot


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

run the RAM @2133MHz to check if it happens then too

check the hard drive for errors with its manufacturer´s tool and if available, update the firmware

use ddu uninstaller and reinstall the latest graphics driver
Here's the benchmark. I'll try the other things as well, though I imagine I'd want to try one thing, then see if it crashes, then try another, etc. I'll post an update when I've tried everything or if the problem stops. Thanks!

 
Oct 2, 2023
14
1
15
Try downloading latest nvidia drivers using geforce or the official site.

Else try reinserting your gpu in same or other slots. Make sure you see or hear the lock fall into place.

Make sure your gpu fans are running without fail and that all cables are properly connected.

Connect your pc into a stable power source.
 

bragren

Distinguished
Sep 15, 2014
29
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18,530
Update:

PC will not post anymore.

Freezes started turning into application crashes, then it went back to freezing up again. Turning the PC on would occasionally allow me to log in and get back to work, but 50% of the time, the boot screen wouldn't advance and the monitors would go into power saving mode.

Eventually, it would not post under any circumstances.

Removing the GPU didn't help, trying a different GPU or using the onboard graphics didn't help, the computer will not longer turn on.

During troubleshooting, I had my PC on it's side for easy access to swap parts and turn it on. I did so and the liquid cooling started making liquid-y noises, perhaps as if bubbles are being filtered through the system or something. No leaks detected.

Reseated everything in the motherboard, tried a different PCIE slot for the GPU, I'm not sure where the issue is coming from. I can no longer do any software troubleshooting unless I try something really drastic.

Any thoughts?