[SOLVED] Pc freezes when gaming

[Vitolasca]

Hello everyone first time this appeared when i was playing KCD 2 and i let my pc open while i was eating with my family when i returned pc was turned off i turned it on but when i launched the game after 45mins-1hour of gameplay i get micro stutters and 20 secs later the pc becomes unusable i have to reset it from the psu i uninstalled the game thinking it was a game error but when i was playing Mount and Blade: Bannerlord II the same issue happened 45mins-1hour later the bios is up to date and i DDU my drivers and reinstalled it again but same error again (this wasnt happening before KCD 2 and the temperatures are fine)

My specs:
GIGABYTE B550 GAMING X V2 rev 1.3
32GB 3200 MHZ CL 16 GSKILL RIPJAWS RAM
RX 6700 XT XFX SPEEDSTER QICK
RYZEN 5 5600X
KINGSTON 1TB NV3
650W XIGMATEK X-SERIES PSU

 

[Lutfij]

Welcome to the forums, newcomer!

650W XIGMATEK X-SERIES PSU
+
i have to reset it from the psu
PSU looks like something that shouldn't belong in a PC/build. Perhaps try and source(borrow, not buy) a reliably built 650W unit and see if the issue persists.

 

[DaleH]

Hello everyone first time this appeared when i was playing KCD 2 and i let my pc open while i was eating with my family when i returned pc was turned off i turned it on but when i launched the game after 45mins-1hour of gameplay i get micro stutters and 20 secs later the pc becomes unusable i have to reset it from the psu i uninstalled the game thinking it was a game error but when i was playing Mount and Blade: Bannerlord II the same issue happened 45mins-1hour later the bios is up to date and i DDU my drivers and reinstalled it again but same error again (this wasnt happening before KCD 2 and the temperatures are fine)

My specs:
GIGABYTE B550 GAMING X V2 rev 1.3
32GB 3200 MHZ CL 16 GSKILL RIPJAWS RAM
RX 6700 XT XFX SPEEDSTER QICK
RYZEN 5 5600X
KINGSTON 1TB NV3
650W XIGMATEK X-SERIES PSU

It sounds like this problem is reproducible. I would try to reproduce it while using task manager and performance manager. Have there been any software or hardware changes prior to this problem occurring. PS: Using sentences in your response will make it easier to read.

 

[DaleH]

It sounds like this problem is reproducible. I would try to reproduce it while using task manager and performance manager. Have there been any software or hardware changes prior to this problem occurring. PS: Using sentences in your response will make it easier to read.

What are the temperatures?

 

[Vitolasca]

What are the temperatures?

My cpu doesnt pass 64.5 celsius degress and my gpu doesnt pass 74 celsius degress

 

[Vitolasca]

Welcome to the forums, newcomer!

650W XIGMATEK X-SERIES PSU
+
i have to reset it from the psu
PSU looks like something that shouldn't belong in a PC/build. Perhaps try and source(borrow, not buy) a reliably built 650W unit and see if the issue persists.

I dont have any place or person to borrow a psu from can i check my psu using a software like OCCT or something?

 

[JayGau]

Is it a pre-built? If you built it yourself, then you just learnt a valuable lesson: never ever cheap out on the PSU. It's the most important part in a PC. If it's a pre-built, then never buy anything else from whoever sold it to you.

Whether or not the PSU is responsible for the problems you are having (it's likely though), you should replace it anyway with something decent.

 

[Vitolasca]

Is it a pre-built? If you built it yourself, then you just learnt a valuable lesson: never ever cheap out on the PSU. It's the most important part in a PC. If it's a pre-built, then never buy anything else from whoever sold it to you.

Whether or not the PSU is responsible for the problems you are having (it's likely though), you should replace it anyway with something decent.

It was a prebuilt system that I bought 7 years ago from a reputable seller in Turkey. Now, I’m planning to buy a Corsair RMx series PSU.

 

[JayGau]

It was a prebuilt system that I bought 7 years ago from a reputable seller in Turkey. Now, I’m planning to buy a Corsair RMx series PSU.

If you get a Corsair RMx and still have the problem, then you can safely rule out the PSU issue. RMx are among the best PSUs on the market.

 

[Vitolasca]

If you get a Corsair RMx and still have the problem, then you can safely rule out the PSU issue. RMx are among the best PSUs on the market.

Can I check my PSU wattage using something like OCCT, just to be sure before I buy anything?

 

[JayGau]

Can I check my PSU wattage using something like OCCT, just to be sure before I buy anything?

There's no software to really test the PSU itself, but you can use OCCT to stress all your components at the same time and check in HWiNFO if your wattage is normal for the CPU and GPU. But that wouldn't mean the PSU is not the culprit. It can run fine for a while and then suddenly fail.

And if the PC crashes during the test, it doesn't mean it's a PSU problem, nor it's not. It's why people on this forum recommended to try another PSU. It's the only way to be sure.

 

[Vitolasca]

I'm writing this for anyone who has the same problem I did. I changed the sleep mode time from 15 minutes to 'Never,' and now everything is working normally.