PC freezing after installing new GPU and PSU (R9 290X TRI-X + XFX 750W PRO)

[conrado123]

Hello, thanks for reading, my PC started to randomly freeze and eventually i have to physically and manually reboot from the case because it wont unfreeze. This started to happen after i installed an AMD R9 290X TRI-X and a 750W XFX Pro 750W 80 Bronze. I already tried uninstalling all the AMD drivers and installing the latest, but it still happens. Here are my specs:

Windows 7 Ultimate 64 bit
Latest Catalyst Drivers from AMD website to this date 15 March/ 2014 (stable not beta):
Catalyst 13.12
Display Driver ver. 13.251
OpenCL(tm) Driver ver. 10.0.1348.5
Catalyst Control Center ver. 2013.1206.1602.28764

Phenom 1055T x6 2.8 GHZ Stock
M4A88TD-V EVO USB 3
10 GB RAM DDR3 4+4+2 (All 1333 Mhz)
2 HDDs (1TB+640GB)
DVD/CD WR/R
AMD SAPPHIRE R9 290X TRI-X (STOCK, NO OC)
XFX 750W PRO (Power specs: http://www.jonnyguru.com/modules/NDReviews/images/XFXPro650750/DSCF2571.JPG)

It can happen anytime, i could be playing games or just move the mouse in Windows desktop.

Thanks for your time.

PS: I'm now running in Safe Mode with Network services enabled for testing purposes.

 

[conrado123]

Bumpp

 

[Suztera]

What was your last GPU and did you get rid of all its drivers before installing the new one?

 

[Blaze Viper]

Uh oh, I have a M4A88TD-V EVO/USB3 and when I plugged in my R9 290 with a 750W PSU it did the exact same thing. Works flawlessly with a 270X in. I think we may have a board that doesn't support the R9 290 and 290X cards. It freezes on the last frame with no BSOD or log of the freeze. It will happen in desktop or games.

 

[Suztera]

Have you done any BIOS updates?
http://www.asus.com/Motherboards/M4A88TDV_EVOUSB3/HelpDesk_Download/

 

[Blaze Viper]

Have you done any BIOS updates?
http://www.asus.com/Motherboards/M4A88TDV_EVOUSB3/HelpDesk_Download/

Last BIOS update was pushed in 2012. Support ended after that.

 

[Suztera]

I think the motherboard doesn't fully support the R9 290X.
But run a memtest on your ram as well. Run in dual channel with two 4GB sticks rather than having 10GB.

 

[Blaze Viper]

I have 16GB here, ran memtest in the past with both x1 8GB and x2 8GB. This isn't the issue. I also speculated that the M4A88TD doesn't like the 290 cards. This may as well be a warning to owners of this board. Buy a 280X as the 290s simply don't work in these boards.

 

[Blaze Viper]

Tried every catalyst update so far even the new 14.7 and still no dice.

 

[Stef84]

I found this topic since I have the same issue with the same mobo... Did anything happened in the meantime? I bought an MSI r9 290 and it freezes after some minutes after boot.. regularly 🙁

 

[Stef84]

Hi guys, after I spent the evening on it, I found a solution working for me. using afterburner, I reduced the power limit and clocks and it stayed stable for one hour (usually crashes after few mins). I have a 750W supply though, so I am quite astonished. Maybe power reduction also touches some other settings?! anyway it's working. I am now gradually ramping up the setting. I was able to play BF4 with great fps (>60) for half an hour with stock 1Ghz gpu clock and 1250Mhz for the memory and -25% power...

The day after.... Freezing again. :/

 

[Raaven]

I've been looking for a solution to the same problem with a Sapphire Tri-X R9 290 OC. And I have the same motherboard...... This has been the most stable setup I've ever had for a PC, and it's gone through 3 different Graphics cards with no issues at all. The 290 finished that off! Have reinstalled windows 7 and tried a clean install of drivers but no joy, it freezes exactly the same.

Have been speaking to Sapphire support who have had me updating my VBIOS, but no joy, and I'm waiting on further suggestions from them. I've suspected the M488TD-V EVO USB3 might be the issue, and this thread deepens that suspicion. I've ordered a new sabertooth and processor to see if this works any better, which I should hopefully receive today. Fingers crossed!

 

[Blaze Viper]

This is actually an issue spread across all AMD 700/800 series chipsets (this motherboard features the 800). So far one of the suggestions was to bump PCI-E clocks to the 140 to 150mhz range. For me I had to hit it in between, I'm currently sitting at 144mhz and the card has yet to freeze. So try playing with the PCI-E clocks. Look up "r9 290 140mhz freeze" or "r9 290 800 freeze" we're not alone with this problem here people.

 

[guppy44]

This is actually an issue spread across all AMD 700/800 series chipsets (this motherboard features the 800). So far one of the suggestions was to bump PCI-E clocks to the 140 to 150mhz range. For me I had to hit it in between, I'm currently sitting at 144mhz and the card has yet to freeze. So try playing with the PCI-E clocks. Look up "r9 290 140mhz freeze" or "r9 290 800 freeze" we're not alone with this problem here people.

I'm having the same issue. I have this same motherboard, have flashed to the latest BIOS (2012), and have a MSI Radeon r9 290x Lightning. The first one was DOA, the second one has this issue with freezing and needing a hard reset.

For some reason I can't find the spot to change the PCI-E clock in the BIOS. Could you help me out there?

Thanks!

 

[Havok8888]

This is actually an issue spread across all AMD 700/800 series chipsets (this motherboard features the 800). So far one of the suggestions was to bump PCI-E clocks to the 140 to 150mhz range. For me I had to hit it in between, I'm currently sitting at 144mhz and the card has yet to freeze. So try playing with the PCI-E clocks. Look up "r9 290 140mhz freeze" or "r9 290 800 freeze" we're not alone with this problem here people.

I'm having the same issue. I have this same motherboard, have flashed to the latest BIOS (2012), and have a MSI Radeon r9 290x Lightning. The first one was DOA, the second one has this issue with freezing and needing a hard reset.

For some reason I can't find the spot to change the PCI-E clock in the BIOS. Could you help me out there?

Thanks!

Under the AI Tweaker tab in the BIOS, you will find "OC Tuner Utility" run that and you will find it.
Had to derp around to locate it myself

 

[Havok8888]

This is actually an issue spread across all AMD 700/800 series chipsets (this motherboard features the 800). So far one of the suggestions was to bump PCI-E clocks to the 140 to 150mhz range. For me I had to hit it in between, I'm currently sitting at 144mhz and the card has yet to freeze. So try playing with the PCI-E clocks. Look up "r9 290 140mhz freeze" or "r9 290 800 freeze" we're not alone with this problem here people.

I'm having the same issue. I have this same motherboard, have flashed to the latest BIOS (2012), and have a MSI Radeon r9 290x Lightning. The first one was DOA, the second one has this issue with freezing and needing a hard reset.

For some reason I can't find the spot to change the PCI-E clock in the BIOS. Could you help me out there?

Thanks!

Under the AI Tweaker tab in the BIOS, you will find "OC Tuner Utility" run that and you will find it.
Had to derp around to locate it myself

 

[guppy44]

This is actually an issue spread across all AMD 700/800 series chipsets (this motherboard features the 800). So far one of the suggestions was to bump PCI-E clocks to the 140 to 150mhz range. For me I had to hit it in between, I'm currently sitting at 144mhz and the card has yet to freeze. So try playing with the PCI-E clocks. Look up "r9 290 140mhz freeze" or "r9 290 800 freeze" we're not alone with this problem here people.

I'm having the same issue. I have this same motherboard, have flashed to the latest BIOS (2012), and have a MSI Radeon r9 290x Lightning. The first one was DOA, the second one has this issue with freezing and needing a hard reset.

For some reason I can't find the spot to change the PCI-E clock in the BIOS. Could you help me out there?

Thanks!

Under the AI Tweaker tab in the BIOS, you will find "OC Tuner Utility" run that and you will find it.
Had to derp around to locate it myself

Great. Found it. Thanks!

So I changed it to 144mhz as was mentioned and everything worked great for about 90 minutes. I played Tomb Raider 2013 on Ultra settings and had no issues whatsoever. At that point I quit the game and went to general web browsing. And just like that, she hard froze again. I reset to 140mhz and it froze within 10 minutes. Seriously, maybe I just need to sell the card for a big loss. Doesn't appear it will work with my motherboard after all?

 

[guppy44]

This is my PSU

I've read that I need 33 amps on the 12V rail. SOURCE

Mine appears to have 29 amps and 4 12V rails. Could this cause the random freezes? I meet the 600 watt requirement, but the amps may be the culprit?

If so, any recommendations for a new PSU?

 

[Sippinpepsi]

remove the gpu from the pcie slot that it is in and move it to a x4 or similar slot (basically try different slots) and it should run fine ALL DAY. there is some issue with running it at a full pcie 2.0 x 16 on these older boards that is causing the freezing issue. I have an m5a88-v that froze randomly when i installed my 290x in the primary pcie slot but after putting it into a lower bandwidth slot i could run it all day.

The performance difference between a x16 or x4 for example will def eat at the back of your mind but the card will run fine and you probably wont have that much of an FPS drop. this however, drove me crazy as the asus website says the board is compatible. BUT ITS NOT.

dislcaimer

could be a bad memory module on the card i guess as people say they used cheap memory on these cards but i havent been able to verify this yet on another pc. will be getting a new pc soon and ill update when i know if it was the card or the older motherboard.